Bettina Wunderle, Author at 麻豆原创 News Center Company & Customer Stories | 麻豆原创 Room Wed, 15 Jul 2026 13:56:56 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.4 Damen Steers Toward Faster, Smarter Shipbuilding with 麻豆原创 Business AI /2026/07/damen-sap-business-ai-faster-smarter-shipbuilding/ Mon, 20 Jul 2026 11:15:00 +0000 /?p=246152 is charting a course toward a more intelligent, sustainable maritime future with 麻豆原创.

The Netherlands-based, family-owned maritime group has been building vessels since 1927 and today operates internationally with more than 12,500 people and over 35 yards across six continents. With an ambition to become the world鈥檚 most sustainable maritime solution provider, Damen is combining its long-standing craftsmanship with innovation, digitalization, and operational excellence.

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Smarter Shipbuilding with 麻豆原创 Business AI
Video by Natalie Hauck and Alexander Januschke

After investing heavily in 麻豆原创 S/4HANA as its core ERP foundation, Damen is now focused on applying 麻豆原创 Business AI to extend the impact of that platform.

鈥淲e really would like to harvest the business value of that initial investment,鈥 said Han Coenraad, product manager ERP at Damen. 鈥淲e use AI, especially in our operational processes, to get things running more smoothly and support more data-driven decision-making.鈥

Damen has enabled 麻豆原创 Joule for Consultants and 麻豆原创 Joule for Developers and is exploring conversational capabilities that allow employees to interact with 麻豆原创 systems and processes using natural language.

Looking ahead, Damen sees opportunities to use embedded and custom AI use cases to improve data quality, enhance operational processes, and help teams work faster and closer to customers.

One example is using AI to support parts sales engineers by reading customer documents from email and automatically transferring the right information into sales orders. The goal, Coenraad explained, is to 鈥渂uild vessels sooner, with lower costs and more customer satisfaction.鈥

Inspired by 麻豆原创 Sapphire and the vision of the Autonomous Enterprise, Damen is ready for the next step: 鈥淭he strategy shift from 麻豆原创鈥攚e are really looking forward to it and we really embrace it. Let鈥檚 make that happen.鈥

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Why So Many Wanted to Visit the 麻豆原创 Experience Center at 麻豆原创 Sapphire /2026/06/visit-sap-experience-center-at-sap-sapphire/ Tue, 23 Jun 2026 11:15:00 +0000 /?p=243759 The 麻豆原创 Experience Center brought the 鈥渘ew 麻豆原创鈥 to life at 麻豆原创 Sapphire. It guided visitors through the story of a major sporting event鈥攆rom early planning to game day鈥攁nd ended with a special souvenir.

Andreas Wendel is very pleased with the outcome: a total of 11,200 visitors explored the 麻豆原创 Experience Center at 麻豆原创 Sapphire Orlando and Madrid. The self-contained exhibit drew customers, partners, 麻豆原创 employees, media representatives, and analysts alike. Across the two identical centers, visitors also joined 123 guided tours.

鈥淭he rush of visitors was so great that, in Orlando, the line at times wrapped all the way around the center, which covers roughly 1,000 square meters,鈥 says Wendel, head of Innovation Experience Services at 麻豆原创.

Get an impression of the 麻豆原创 Experience Center at this year’s 麻豆原创 Sapphire

So what was inside the oversized box in the middle of the show floor? What were visitors willing to wait more than an hour to experience?

Sports create an emotional connection

鈥淭his year, our task was to bring the Autonomous Enterprise to life,鈥 Wendel says. 鈥淚t鈥檚 a highly technical topic, and we talk a lot about artificial intelligence, agents, and Joule Assistants.鈥 The team wanted to make tangible what CEO Christian Klein and other members of the Executive Board of 麻豆原创 SE introduced and what was demonstrated in sessions.

Planning began six months before 麻豆原创 Sapphire, supported by experts from Strategy, Development, and Product Marketing. Over time, more partners, customers, and service providers joined the effort. Wendel estimates that close to 100 people contributed to the concept.

As the narrative thread, the team chose a major sporting event and the theme 鈥淔rom Competition to Collaboration鈥濃攁 timely fit with the world鈥檚 largest soccer tournament taking place across the United States, Mexico, and Canada this year. 鈥淲ith so many technology discussions at 麻豆原创 Sapphire, sports is a topic that resonates with people emotionally,鈥 Wendel says. 鈥淲e used a sports event to show how 麻豆原创 solutions help plan and deliver an event of that scale.鈥

鈥淔or spectators, it鈥檚 an experience. But for a mega-event to run smoothly, all equipment and technologies around a stadium must work,鈥 he adds. 鈥淲e showed how Autonomous Asset Management helps ensure the infrastructure performs on the day of the event.鈥

A players鈥 tunnel, pipelines, and a robodog

Let鈥檚 take a tour of the 麻豆原创 Experience Center with Wendel. We enter through a players鈥 tunnel and arrive in a skybox overlooking an imagined stadium for a major international soccer tournament. The first stop, 鈥淧lan the Game,鈥 focuses on the big picture and shows how 麻豆原创 brings AI, data, and applications together to orchestrate every aspect of a major sporting event.

Wendel explains how 麻豆原创 solutions support the planning phase: 鈥淲e show how customers can use our finance and planning solutions well ahead of the event. Agents and Joule Assistants help identify developments early and take action to stay within budget.鈥

His colleague Pranav Avadhanula, solution advisor for Finance and AI, demonstrates this with a real-world scenario. On a large screen, visitors see how Joule Agents can identify the best providers for the event’s security concept in Mexico and simulate different scenarios鈥攊ncluding currency fluctuations between the Mexican peso and the U.S. dollar.

The next station, 鈥淏uild the Stage,鈥 highlights the work that happens behind the scenes before fans cheer. Modernizing a stadium requires precise planning, budget discipline, and seamless execution. 麻豆原创 helps orchestrate everything鈥攆rom staffing and travel to procurement鈥攅nabling the venue to be ready on time and on budget, supported by Autonomous Spend, Autonomous HCM, and Autonomous Project Delivery.

Another room focuses on applications that are invisible to visitors鈥攂ut critical. One scenario in particular stands out and was likely the most frequently filmed by visitors: a dog-shaped robot from partner Boston Dynamics moving along a series of pipelines, automatically detecting leaks with sensors. Once identified and analyzed, the system triggers a digital repair order for the maintenance staff responsible.

鈥淲hat resonates strongly is that we don鈥檛 just show digital solutions,鈥 Wendel says. 鈥淲e also demonstrate how embodied AI and robotics can support operations in the future鈥攊deally through customer use cases. These physical elements make 麻豆原创 solutions tangible and help reduce complexity.鈥

Another popular highlight is the 鈥淗all of Fame,鈥 where key customers are honored with their own trophies. 鈥淚n Orlando, we had a tour with a customer. When employees saw their trophy, they cheered and took photos like at a Champions League final. That really showed how much detail went into the experience鈥攊t was simply incredible.鈥

More than just a jersey

The visit concludes in the fan shop. Under the theme 鈥淢onetize the Moment,鈥 it demonstrates how organizers can generate revenue through merchandise. Visitors scan their 麻豆原创 Sapphire badge and order a personalized jersey in one of two colors.

They then watch as a machine printed the jerseys with their chosen name and number. A humanoid robot from partner Aimbo Robotics sorts the finished items onto shelves. Despite high demand, jerseys are ready for pickup about two hours later.

The twist: the jerseys include an NFC chip. 鈥淚f you tap your phone to it, you can access all 麻豆原创 Experience Center content again,鈥 Wendel explains. 鈥淪o it鈥檚 not just a jersey鈥攊t extends the experience beyond the event.鈥

Wendel emphasizes that while the 麻豆原创 Experience Center was built for 麻豆原创 Sapphire, its elements are reused at other events or in one of the numerous permanent 麻豆原创 Experience Centers. Parts of the setup are also stored for reuse. 鈥淪ustainability is very important to us,鈥 he says.

Hard to top

The many months of preparation and the long evenings in the exhibition hall in the run-up to 麻豆原创 Sapphire clearly paid off. Asked about the feedback, Wendel concludes: 鈥淥ur concept makes 麻豆原创鈥檚 full portfolio and industry strength tangible. This year, many people told us: 鈥楲ast year was already great, but you managed to top it.鈥 And that鈥檚 not easy.鈥

Experience 麻豆原创 innovation firsthand

麻豆原创 Experience Centers bring innovation to life through real business scenarios, interactive showcases, and industry-specific storytelling. Across 31 locations worldwide, 麻豆原创 connects applications, data, and AI to help turn complex business challenges into tangible solutions.

Interested customers and partners may online, , or get an impression of .


This article was first published on the 麻豆原创 employee portal.

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Meet the Hasso Plattner Founders’ Award Finalists: 鈥淪caling Innovation鈥 /2026/02/hasso-plattner-founders-award-finalists-scaling-innovation/ Tue, 17 Feb 2026 15:45:00 +0000 /?p=240578 Six teams are competing for the highest employee recognition at 麻豆原创: the Hasso Plattner Founders鈥 Award. Starting this year, the Hasso Plattner Founders鈥 Award comes with a modified, more focused approach. It now consists of two categories: 鈥淪caling Innovation鈥 and 鈥淓merging Ideas.鈥 Both reflect a different type of breakthrough thinking and the various ways in which innovation drives 麻豆原创鈥檚 success. This year鈥檚 award theme is .

The first category, “Scaling Innovation,” honors project teams that excel in innovation, align with 麻豆原创’s strategic priorities, and demonstrate significant and sustainable impact on the company. The winners will be announced during the award ceremony on March 26, 2026.

麻豆原创 Joule for Developers, ABAP AI capabilities

As organizations worldwide accelerate their transition to 麻豆原创 S/4HANA, one reality remains unchanged: ABAP continues to power the core of 麻豆原创鈥檚 technology and the mission鈥慶ritical business processes that run on it. At the same time, developers working with this backbone technology have long lacked the modern AI鈥慸riven tooling available in other programming ecosystems鈥攁n issue that becomes even more pressing during large鈥憇cale transformation projects.

This gap is precisely what 麻豆原创 Joule for Developers, ABAP AI capabilities addresses. As part of the broader Joule generative AI portfolio, it brings AI capabilities tailored for ABAP development directly into the hands of development teams. Its mission: to modernize the developer experience of writing, understanding, and maintaining ABAP code and to dramatically accelerate innovation at enterprise scale.

麻豆原创 Joule for Developers, ABAP AI capabilities is natively integrated into the ABAP development tools. It supports developers in a hybrid approach that utilizes a large language model fine-tuned by 麻豆原创 data scientists on millions of lines of ABAP code, along with commercial models augmented with context derived from decades of 麻豆原创 expertise. This equips developers with specialized capabilities covering everyday tasks like predictive code completion, unit test generation, real-time explanation, and chat-based assistance鈥攕ignificantly boosting productivity and developer satisfaction.

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Hasso Plattner Founders' Award Finalist: 麻豆原创 Joule for Developers, ABAP AI capabilities

Complementing this, ABAP AI for custom code migration redefines how organizations approach the complex task of revamping legacy custom code from 麻豆原创 ERP Central Component to 麻豆原创 S/4HANA. What once required weeks of manual analysis can now be accomplished in hours, with AI explaining legacy logic, highlighting needed adaptations, and generating migration proposals. Integrated into the Custom Code Migration app on 麻豆原创 Business Technology Platform (麻豆原创 BTP), it empowers project managers and consultants to better scope work packages and plan code migration project timelines with far greater accuracy.

麻豆原创 Joule for Developers, ABAP AI capabilities already serve thousands of developers across more than 280 customers, 470 partners, and 6,500 internal ABAP developers, with adoption growing rapidly inside 麻豆原创 and across the ecosystem. Evolving from a 2023 proof鈥憃f鈥慶oncept to enterprise availability in 2025, the project stands as a testament to what cross鈥憃rganizational collaboration between ABAP, AI, and 麻豆原创 S/4HANA teams can achieve鈥攂ringing innovation to one of 麻豆原创鈥檚 most essential developer communities.

Team lead Jasmin Gruschke, AI architect and project expert, describes the extraordinary team spirit: 鈥淯nited by a shared vision and customer dedication, we poured our collective energy and dedication into bringing an extraordinary idea to life, demonstrating that, together, we can turn visionary concepts into remarkable realities.鈥

Finalist fast facts

Submission Title: 麻豆原创 Joule for Developers, ABAP AI capabilities
Team: Jasmin Gruschke, Hasan Al Abed, Manuel Berning, Cristina Buchholz, Thomas Alexander Ritter, Ashok Veilumuthu, Amey Tathawadekar, Tobias Melcher, Cristina Diana Popa, Steffen Bickel
Project: Delivers advanced AI capabilities that modernize and accelerate ABAP development. It supports developers with intelligent code assistance, automated analysis of legacy logic, and fast generation of modernization proposals. By embedding AI directly into development and migration workflows, it reduces manual effort and helps teams modernize systems with greater speed and confidence.
Impact: It shortens modernization timelines by turning weeks of manual code analysis into hours. It is widely adopted across more than 280 customers, 470 partners, and 6,500 麻豆原创 developers, improving productivity, code quality, and migration accuracy.

麻豆原创 Document AI

Modern enterprises face a growing obstacle in an increasingly data鈥慽ntense world, reflected in the rapid proliferation of unstructured business documents. From invoices and purchase orders to contracts and shipping papers, companies are drowning in information that demands time鈥慶onsuming manual processing. 麻豆原创 Document AI tackles this challenge head鈥憃n by transforming the way enterprises extract, process, and act on document鈥慴ased data.

Today, more than 30,000 customers rely on the solution to process billions of documents, embedded seamlessly across 麻豆原创鈥檚 core applications. 麻豆原创 Document AI delivers enterprise鈥慻rade automation without costly integrations or extensive model training, enabling businesses to accelerate workflows, reduce errors, and improve decision鈥憁aking at scale. Real鈥憌orld customer data shows the tangible impact: automated document processing powered by 麻豆原创 Document AI generates an estimated 鈧2.6 billion in annual business value.

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Hasso Plattner Founders' Award Finalist: 麻豆原创 Document AI

麻豆原创 Document AI is now natively integrated into 32 business processes across 麻豆原创 S/4HANA, 麻豆原创 Business Network, 麻豆原创 Concur solutions, 麻豆原创 Fieldglass solutions, 麻豆原创 SuccessFactors solutions, the 麻豆原创 Customer Experience portfolio, and 麻豆原创 BTP, with dozens more use cases in development. This deep embedding of 鈥渆veryday AI鈥 into products that are already in use by customers is a key driver of adoption across 麻豆原创鈥檚 global installed base.

The technology behind the solution sets new industry benchmarks. 麻豆原创 was among the early innovators in schema-based zero-shot document processing, an approach that enables AI systems to understand complex documents without task-specific retraining, and which is now widely adopted across the AI ecosystem. Even before the rise of large language models, 麻豆原创 researchers advanced the field with award-winning and trend-setting papers such as CharGrid, BERTgrid, and Charmer, AI methods designed to help computers understand documents.

The team continues to innovate with AI that learns instantly from user feedback, 鈥渟ees鈥 and interprets documents visually, and understands content well enough to take intelligent actions on it. Their next generation of generative AI models now support over 110 languages. Building on these innovations, platform usage on 麻豆原创 BTP for custom document automation has increased 285-fold since 2020, underscoring how developers worldwide are leveraging this technology to streamline business processes. Next, 麻豆原创 Document AI will launch reusable tools that empower AI agents to handle complex document workflows across industries. As unstructured data and diverse document types become central to business processes, demand for smarter, faster, and more adaptable document understanding solutions has never been higher.

Tobias Weller, chief product owner and team lead, states: 鈥淲e built 麻豆原创 Document AI to deliver measurable business value at global scale, securely, responsibly, and embedded in everyday processes, demonstrating 麻豆原创鈥檚 ability to operationalize AI at massive scale.鈥

Finalist fast facts

Submission Title: 麻豆原创 Document AI
Team: Tobias Weller, Tomasz Janasz, Christoph Lenschow, Smita Naveen, Hongxin Shao, Ashish Kumar, Nay Lin Aung, Komal Narsinghani, Subashini Rengarajan, Sebastian Koebe
Project: It introduces scalable AI that automates the extraction and understanding of unstructured business documents across 麻豆原创鈥檚 portfolio. It streamlines end鈥憈o鈥慹nd processing, eliminates manual data entry, supports more than 110 languages, and embeds intelligent automation into 32+ 麻豆原创 processes鈥攎aking document handling faster, more accurate, and effortless for organizations of all sizes.
Impact: By automating billions of documents for over 30,000 customers, this solution generates an estimated 鈧2.6鈥痓illion in annual business value. It reduces errors, accelerates workflows, and drives adoption of embedded AI across 麻豆原创 applications. Rapid scaling, multilingual coverage, and rising platform usage highlight its measurable enterprise鈥憌ide impact.

麻豆原创 SuccessFactors Learning: GenAI Content Generation

With AI reshaping work at unprecedented speed, organizations face a dual challenge: mastering new skills and managing overwhelming amounts of information. 麻豆原创 SuccessFactors Learning: GenAI Content Generation is a game-changing capability designed to streamline, accelerate, and scale how learning content is produced across the enterprise.

The new capability leverages advanced large language models (LLMs) to convert simple prompts or uploaded files into complete, compliant learning experiences in minutes. What previously required days, weeks, or even months, can now be accomplished almost instantly. The system generates course outlines, quizzes, interactive elements, summaries, and assessments鈥攁ll tailored to the user鈥檚 input and organizational context.

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Hasso Plattner Founders' Award Finalist:SuccessFactors Learning: GenAI Content Generation

A key innovation lies in its multi鈥慙LM orchestration, enabling dynamic selection and combination of specialized models. This ensures high accuracy, domain relevance, and enterprise鈥慻rade content governance. Real-time multilingual translation allows learning teams to launch global courses simultaneously, while AI-based skill extraction automatically aligns content with workforce development strategies.

Early validation shows organizations can produce learning content five times faster, dramatically reducing costs and enabling teams to respond more quickly to shifting skill demands. Subject-matter experts throughout the organization can now create content and share knowledge more effectively鈥攚ithout requiring instructional design expertise. By transforming knowledge into structured, scalable learning experiences, the capability helps organizations strengthen agility, boost employee engagement, and ensure continuous upskilling across the enterprise.

Team lead Neha Dhawan, principal product manager, 麻豆原创 SuccessFactors Learning, describes the impact of the project: 鈥淲e鈥檙e not just building technology, we鈥檙e building possibilities鈥攆or admins to move faster, for managers to better support their teams, and for learners to experience content that feels personal and meaningful. If we can make learning more accessible and inspiring, then we鈥檝e created something that truly matters.鈥

Finalist fast facts

Submission Title: 麻豆原创 SuccessFactors Learning: GenAI Content Generation
Team:聽Max Schneider, Neha Dhawan, Josh Passman, Michelle Duchow, Gregor Boltz, Madhavi Aji
Project:聽An AI-driven approach that transforms raw knowledge into complete learning experiences within 麻豆原创 SuccessFactors Learning. It generates courses, quizzes, translations, and skill tagging from simple prompts or files, speeding up creation and ensuring global scalability.
Impact:聽It cuts content development time by a factor of five, reduces costs, strengthens knowledge sharing, and enables organizations to upskill faster and stay agile in rapidly changing AI-driven work environments.


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麻豆原创 Taulia: Annual Savings of 鈧8聽Million Possible /2025/08/sap-taulia-annual-savings-of-e8-million-possible/ Thu, 07 Aug 2025 11:15:00 +0000 /?p=236413 麻豆原创 acquired Silicon Valley-based Taulia in March of 2022. Three years on, the fintech is helping customers unlock liquidity, and save big on costs as a result. Thomas Mehlkopf explains how.

麻豆原创 Taulia: Enabling customers with more flexible access to liquidity

The 麻豆原创 Taulia portfolio offers solutions for working capital management and supply chain financing, as well as a network for buyers, suppliers, and financial institutions.

Mehlkopf is global chief revenue officer for Treasury and Working Capital Management at 麻豆原创, and is responsible for marketing and rolling out the solutions for these domains to customers.

Q: Three years ago, we announced that the Taulia products would be integrated into the 麻豆原创 portfolio. What鈥檚 the status?

A: After acquiring Taulia, we pushed ahead with three main priorities to align with 麻豆原创 Business Suite. The first was the integration of the portfolio into 麻豆原创 Business Network so that, where suppliers and buyers both run 麻豆原创 Taulia solutions, they can utilize the network to benefit from early payment options and supply chain finance.

We also worked on integrating the solutions into and released the 麻豆原创 Taulia solutions for receivables financing and payables financing on 麻豆原创 Cloud ERP in February 2025. These are particularly relevant for small and midsize enterprises that want to grow and that need quicker payments to do so. The current focus is on the U.S., Canada, UK, DACH, and Singapore markets, with the goal of making this functionality available in additional countries soon.

Our third priority was to embed 麻豆原创 Taulia Virtual Cards into 麻豆原创 Ariba solutions. The cards enable buyers to pay their suppliers sooner — even before they issue an invoice — using a 鈥減ay on purchase order鈥 transaction. This ensures that the supplier in question has sufficient cash flow to fulfill the order.

Back in 2022, Taulia was described as a growth opportunity for 麻豆原创 and for customers. Could you tell us how 麻豆原创 Taulia is performing?

麻豆原创 Taulia already has several customers that finance billions through the platform, thereby improving both their own liquidity and that of their suppliers. My team鈥檚 objective is to increase that number and to continue scaling up, and we鈥檙e making good progress. Over the last three years, the volume of transactions processed with 麻豆原创 Taulia has risen steadily from US$500 billion to US$800 billion.

Customers are benefiting from this progress: one large enterprise in the oil and gas industry saved almost 鈧700,000 within a single month of going live. Extrapolated to a full year, that鈥檚 annual savings of almost 鈧8 million. So, the business case for customers is definitely there.

You presented the first AI use case in 麻豆原创 Taulia at 麻豆原创 Sapphire in 2025. Can you tell us about its value for customers?

The AI use case relates to our 鈥渋nsight to action鈥 approach and helps companies plan and improve their cash flow. 麻豆原创 Taulia has already been using artificial intelligence for some time to forecast supplier behavior around early payments. By combining this insight with data from an app on 麻豆原创 Business Technology Platform that provides transparency on free cash flow, the AI use case will give customers tips on how to improve their liquidity. It also runs through various scenarios showing them ways to influence it. Information like this is especially important for CFOs — never more so than in times of uncertainty.

Are there any other recent announcements you would like to share?

Yes, another important update is that 麻豆原创 Taulia is now part of 麻豆原创鈥檚 cloud ERP packages for the public cloud, 麻豆原创 Finance Base and 麻豆原创 Finance Premium, as well as the private cloud, 麻豆原创 Cloud ERP Private. This means that we can quickly show customers the positive business case for their transformation of using 麻豆原创 Taulia to improve their cash flow and achieve savings.

In times of global crisis, trade tariffs, and supply chain disruption, why are the 麻豆原创 Taulia solutions so vital for cash flow?

Cash is still king, especially in a crisis. An article published recently in German business newspaper Handelsblatt reported that net debt among the 40 companies on Germany鈥檚 DAX stock market index has increased eight percent to 鈧227 billion since the pandemic. Clearly, financing is a major issue, particularly given that interest rates have risen so sharply. Many companies borrowed when interest rates were low and are now having to refinance their loans at higher interest rates, which puts enormous pressure on their finance teams. 麻豆原创 Taulia solutions can help by providing the funding that businesses need.

Given the impact that trade tariffs have on the supply chain, it is vital that companies carry out liquidity planning and scenario analysis. They need to think about where they will manufacture their products in the future, what effect that choice will have on revenues, and how they can use 麻豆原创 Taulia to improve their cash flow.

Which reference customers are already benefiting from this?

麻豆原创 Taulia customers include Henkel, Airbus, Nissan, AstraZeneca, Kimberly-Clark, and Bridgestone.

One customer has enabled early payments to suppliers totaling over 鈧5 billion since the start of the program, which has led to an improvement in cash flow of more than 鈧1 billion during this period.

Your pledge is 鈥渢o create the future of finance together.鈥 What does that involve?

We want to team up with our partners and customers to influence the transformation of corporate finance. That includes working with banks and implementation partners and integrating 麻豆原创 Taulia into a swathe of 麻豆原创 solutions. Together, we offer customers a comprehensive portfolio of treasury and working capital solutions, ranging from payments and cash management to financial risk management.

One key aspect of our road map is our treasury and payment portfolio, which covers topics such as the future of payments. We are also working to integrate new technologies, including blockchain and digital currencies, so that we can offer our customers innovative payment and financing solutions.

麻豆原创 Taulia: learn more

In March of 2022, 麻豆原创 completed its acquisition of Taulia, a market leader in working capital management and supply chain financing offering a network for buyers, suppliers, and financial institutions.

The purpose of working capital management is to safeguard and optimize a company鈥檚 working cash flow. It helps businesses utilize their assets effectively and maintain sufficient liquidity to meet their short-term business objectives and financial obligations.

By managing their working capital effectively, businesses can free up cash that would otherwise be trapped on their balance sheets. This may in turn mean that they can reduce the need for external loans, expand their business, finance mergers and acquisitions, and invest in research and development.

Compared to other methods of generating liquidity, working capital management offers distinct advantages for businesses because it is directly linked to the receivables and payables transacted between buyers and suppliers. Smaller suppliers especially benefit from being able to prevent financing gaps by taking out loans from partner banks at rates normally enjoyed by large enterprises. Overall, working capital management strengthens the buyer-supplier relationship and creates a financial win-win for both parties.

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Jump Start for Volkswagen鈥檚 Battery Startup PowerCo /2025/02/jump-start-battery-startup-powerco/ Wed, 05 Feb 2025 12:15:00 +0000 /?p=231640 Volkswagen, one of the leading car makers, is driving forward the transition to electric vehicles (EVs). To be successful, the Wolfsburg, Germany-based company believes that it’s crucial to vertically integrate the battery value chain. Consequently, Volkswagen took matters into its own hands and founded the battery company PowerCo in 2022.

鈥淧owerCo will develop and produce battery cells for the VW Group in best quality, in large numbers,鈥 Andreas Eckle, CIO of PowerCo SE, told the audience during a live session at Hannover Messe trade fair. 鈥淭he gigafactories are set up to a standard factory design.鈥 This ensures the same processes, the same equipment, and the same workflows at all its locations, he explained.

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How Tech Standards Help Drive Growth for PowerCo

Three Gigafactories from Scratch

鈥淐onstruction is in full swing at the first standard factory in Salzgitter, Germany, only about 70 kilometers from Hannover. It serves as a blueprint for all PowerCo鈥檚 gigafactories,鈥 Eckle said. Cell production in Germany will start in 2025; Valencia, Spain, and St. Thomas, Canada, will follow soon. In future, the Salzgitter plant is to reach an annual capacity of up to 40 GWh鈥攅nough for about 500,000 electric vehicles. The three gigafactories in Europe and North America will have a total volume of up to 200 GWh.

Eckle pointed out that producing battery cells is a completely new business for Volkswagen. 鈥淚t is not manufacturing cars anymore; it is chemistry. We go all the way from mining to the complete cell and recycling,鈥 he said. At the same time, cell production is a very relevant topic for sustainability, so PowerCo has to make sure that the complete supply chain is committed to Volkswagen鈥檚 sustainability standards. The company鈥檚 scope will include new business models based around reusing discarded car batteries and recycling the valuable raw materials they contain.

Prepare for the future of mobility while running profitable and sustainable operations today

The battery cell manufacturer started from scratch: 24 months ago, not only the factory had to be built but the staff for the startup company had to be recruited, too. Now there are about 1,500 employees in different areas, from research and development to operations, and they are the basis for building the company. The same applied to the IT landscape: it first had to be set up.

Standards Accelerate Implementation

Eckle said: 鈥淲e have a very high demand that we need to satisfy for electric vehicles, and from our understanding this will only work if we have the right standards in place.鈥 Stephan Fester, Global Battery Best Practice lead at 麻豆原创, who was on stage with Eckle, agreed: 鈥淲ithout standards you will never have the performance you need to set up a factory at this scale in no time.鈥 Fester described how 麻豆原创 and PowerCo connected in 2022 and defined a project scope for the first phase in only two days.

In 2023, the project team set up an system and realized three go-lives. They began with the processes that a startup typically needs at once: 鈥淭he first initiative was to manage and spend money and recruit, employ, and manage people,鈥 Fester said. He told the audience that it was around March or April when the project partners heard of the big opening ceremony that was planned for the go-live of PowerCo.

With that hard deadline in mind, they started with the accelerated deployment service for recruiting, onboarding, and workforce management with 麻豆原创 SuccessFactors solutions. 鈥淣ormally this takes 12 weeks,鈥 Fester recalled. 鈥淭he 麻豆原创 team said it normally takes at least eight weeks, but PowerCo challenged us with a time frame of only five weeks!鈥欌 This was a good example, he explained, of how a standard can accelerate implementation. They also set up material accounting, financial closing, and vendor invoice management.

鈥淎nother very important factor for success was that we as 麻豆原创 wrote the concept according to our understanding of the requirements. PowerCo carried out a review and confirmed it,鈥 Fester explained. 鈥淲e didn’t ask PowerCo what it wanted, because it couldn’t specify that at the time. We understood the business and designed and implemented it based on our experience.鈥

Synchronize Business and IT Planning

In June 2023, the project team delivered the first version of logistics management. Fester explained the concept: 鈥淲e synchronized the setup plan of the factory with the IT plan. If we know the first truck will arrive at the factory at a certain day, that means the capabilities to manage the truck and the material handling need to be available prior to that.鈥

Enhanced logistics were implemented in November, like in-warehouse processes, batch management, and returnable packaging management. At the beginning of 2024, integrated business planning went live, and more logistics processes were implemented. The next phase is already planned and set-up with product lifecycle management and other systems.

Fully Operational in Six Months

鈥淲e set up a cloud ERP system in less than six months, fully operational,鈥 Fester said. PowerCo CIO Eckle added that this timeline only worked out because critical defects were resolved quickly and effectively in task force mode. The success of the 麻豆原创 S/4HANA implementation project is also shown by the 麻豆原创 Quality Award PowerCo received in 2024. 鈥淲e are proud of what we have achieved,鈥 Eckle concluded, 鈥渂ut we still have a long way to go. The Salzgitter factory opening is the first major milestone, with two other openings following.鈥

PowerCo is now well positioned for future business development. The current cloud ERP system serves as the central foundation for cell production. It will also support future business models like recycling of battery cells and the energy storage system business.


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Raumedic: Future-Proofing Manufacturing in a Highly Regulated Market /2024/12/raumedic-manufacturing-highly-regulated-market/ Fri, 20 Dec 2024 12:15:00 +0000 /?p=230577 Sometimes a difficult starting point is the best driver for real improvement. 鈥淲hen we began the project in 2023, our initial situation was challenging,鈥 recalled Christian Vogler, an 麻豆原创 enterprise architect at medical product manufacturer Raumedic AG. 鈥淥ur existing manufacturing execution system was set to an end of life in 2025, with extended software support until 2028.鈥 Vogler, who is project lead for 麻豆原创 S/4HANA and 麻豆原创 Digital Manufacturing, spoke about his company鈥檚 麻豆原创 Digital Manufacturing implementation project in a session at the 麻豆原创 booth at the Hannover Messe industrial trade fair.

Based in Germany, Raumedic designs, develops, and produces polymer- and silicone-based solutions for customer-specific medical and pharmaceutical applications, as well as products for intensive care. It offers a variety of products ranging from a single medicine tube to more complex systems such as kits for liver transplants or infusions. This diversity brings about very complex production and assembly processes. The company has over 70 years of experience in the industry; its more than 1,300 employees work in five locations in Europe and the U.S.

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How a 鈥淏old, Curious鈥 Tech Approach Led RAUMEDIC to New Success

Making the Shop Floor More Efficient

A manufacturing execution system (MES) is a comprehensive, dynamic software system that monitors, tracks, documents, and controls the process of manufacturing goods from raw materials to finished products. Providing a functional layer between enterprise resource planning (ERP) and process control systems, an MES gives decision-makers the data they need to optimize production and make manufacturing plants more efficient. This is especially relevant in the highly regulated market Raumedic operates in.

Boost manufacturing performance with an integrated cloud MES and analytics

The company’s MES strategy stagnated due to the old MES reaching the end of its life cycle. 鈥淲e could not plan any further rollouts in our plants in the U.S. and Estonia. We had no support to get new change requests for innovation in our system, no usability improvements, and finally no AI scenarios could be implemented,鈥 Vogler said.

Avoiding Wrong Decisions

When evaluating and choosing the right software partner for its new MES, Raumedic needed to avoid the wrong decisions of the past, Vogler explained. 鈥淲e wanted a strong provider with a future-proof solution and an excellent partner network in the background,鈥 he said. The company鈥檚 vision was to set up a basis with its new MES solution and develop it toward a digital production platform. For its five production plants, it was also important to work with a global template approach.

Raumedic鈥檚 project team opted to rigorously test the cloud-based 麻豆原创 Digital Manufacturing solution and, in March 2023, started the proof-of-concept phase. The team began with a small, discrete industry and assembly scope for the pilot plant in Germany and planned to use this blueprint as an accelerator for the worldwide rollouts and implementations.

The employees in the pilot plant were very motivated because the new solution could not only relieve them of time-consuming routine tasks, but also help ensure compliance both now and in the future. With their previous system, employees still had to document on paper every quality management and GxP compliance process 鈥 GxP refers to the many “good practice” guidelines and regulations that apply to organizations that manufacture products consumed or used by humans or animals. The new 麻豆原创 system could handle all this digitally, saving time and increasing compliance. In Raumedic鈥檚 regulated market environment, regulatory compliance is a strategic advantage that enhances market access, builds trust, mitigates risks, and attracts investment.

Concept for Long-Term Success

After rigorous testing, the team concluded that the solution was ready for the company鈥檚 complex production processes. 鈥淲e collected over 300 requirements and evaluated them for possible usage in 2024,鈥 Vogler said. 鈥淚 am very proud that we implemented 75 requirements into a demo landscape.鈥 He said that the team carried out the end-to-end manufacturing execution process with an integration of one use case from the shop floor. They got the confirmation for the production planning with all relevant production values back to the system. 鈥淭he result was very convincing, and so at the end of last year our top management confirmed 麻豆原创 Digital Manufacturing as our new MES solution.鈥

As a next step, a global template will be set up and implemented in a process-oriented manner via 麻豆原创 ERP Central Component (麻豆原创 ECC). The go-live is planned for Q1 2025. In parallel, 麻豆原创 ECC will be transformed to 麻豆原创 S/4HANA by 2026, using the Cloud Integration capability within 麻豆原创 Integration Suite, and rolled out to the other plants.

鈥溌槎乖 Digital Manufacturing is our central, future-proof, state-of-the-art MES solution. It forms the basis for securing Raumedic鈥檚 strategic goals in the production environment and adds value to all our business processes,鈥 Vogler concluded.


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A Fusion of Tradition and Future: 麻豆原创 Signavio Boosts Kaiser鈥檚 Digitization /2024/11/sap-signavio-boosts-kaisers-digitization/ Fri, 22 Nov 2024 12:15:00 +0000 /?p=229935 When Andreas Vehreschild took up his new position as Chief Digital Officer (CDO) at Kaiser Group in September 2022, he was given the challenging task of digitizing the over-100-year-old traditional provider of electrical installation products and systems. The Kaiser Group is a third-generation, family-run company and sees itself as both a pioneer and an innovation leader. Based in Schalkesm眉hle, Germany, the company has subsidiaries in Germany, Belgium, the Netherlands, and Switzerland.

The new CDO had two specific goals: first, to standardize processes across all subsidiaries and create a template for any newly acquired business to follow, and second, to upgrade Kaiser鈥檚 outdated legacy system to 麻豆原创 S/4HANA.

He embraced the challenge, recognizing that comprehending the business processes was an essential first step for long-term success. He also was aware that this challenging task could only be accomplished with a strong partner, engaged contributors, and a powerful IT tool. This is where digital consultancy and 麻豆原创 partner and the business process transformation portfolio came into play.

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How High-Tech Modeling Helps KAISER Unlock New Insights

Long-Term Success with End-to-End Processes

Significant change management was required as colleagues needed to transition from instinctive decision-making to a data-driven approach. 鈥淭his was not merely an IT project, but also a business one,鈥 Vehreschild said. 鈥淚t was imperative to engage the various stakeholders right from the outset and eliminate any obstacles to change.鈥 He said it was important to look at the end-to-end processes and not just focus on one department or process, because 鈥渆very process impacts other departments and their processes as well.鈥 The backing of management was also crucial for the long-term success of the project, he emphasized.

Get support for your transformation journey every step of the way

To bring all stakeholders and their needs under one roof and gain a common understanding of the transformation project, Vehreschild hosted a series of workshops. 鈥淪ome of the long-serving employees from different subsidiaries had never met before, and now they discussed their process challenges. Intercultural interaction was very important,鈥 he said.

The transformation team, supported by Valantic experts and their wealth of knowledge and experience, opted for a decentralized approach. They started with the company鈥檚 Swiss subsidiary, subsequently expanding to other locations. They had three main topics on their agenda: 麻豆原创 best practices, performance of the processes, and immediate impact through quick fixes.

Transparency Across All Systems and Processes

Frank Franzlik, head of Process and Project Engineering, Valantic ERP Consulting, described how the business process transformation project started: 鈥淥ut of the full 麻豆原创 Signavio portfolio, we first used 麻豆原创 Signavio Process Manager. The solution helps to document, model, and simulate business processes. The scope for this involved the four core processes of Kaiser: order to cash, purchase to pay, demand to supply, and record to report. Second, we implemented 麻豆原创 Signavio Process Insights, which identifies, analyzes, prioritizes, and monitors a customer’s most critical business processes and alerts them when an issue arises.鈥

Vehreschild expressed great satisfaction with the results of these preliminary measures: “For the first time, we achieved transparency across all our systems and processes, each associated with specific numerical values.” It only took the project team about one week to implement the whole system.

In the workshops, the team introduced the concept of best practices and process management with 麻豆原创 Signavio solutions to their colleagues in all locations and showed them the performance of their current processes with concrete examples like throughput time or cash discount. 鈥淭hey were able to link the process and performance then, understanding which lever to adjust to enhance efficiency,鈥 Vehreschild said.

Immediate Impact Leads to Acceptance

The business partners saw immediate impact. 鈥淲e were able to offer quick solutions to problems in the processes that had developed over a long period of time,鈥 Vehreschild said. 鈥淥verall, everyone involved was very satisfied with the new approach.鈥

鈥淣ow, the advantage is that anytime there’s a process discussion within our production or sales department, everyone says 鈥楲et鈥檚 solve it with 麻豆原创 Signavio!鈥欌 he said, noting that his colleagues now understand the portfolio’s functionality, know its potential, and realize they can use it as a flashlight to identify strengths and weaknesses.

Talking about lessons learned, the CDO said: 鈥淣ever underestimate the power of a community! It encompasses uniting varied departments and cultures, promoting dialogue, and providing opportunities for interaction.鈥 He also said that working with a strong partner like Valantic was crucial for the success of the project.

Franzlik of Valantic gave an outlook on the further joint path of the partners: 鈥淭hanks to the insights gathered from 12 distinct workshops, we are now positioned to establish a road map for successful 麻豆原创 S/4HANA implementation,鈥 he said. 鈥淲e aim for a decisive road map, our so-called 鈥楪PS,鈥 to assist Kaiser on its digitization journey.鈥


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Hannover Messe: What Can AI Do for Manufacturing? /2024/05/hannover-messe-ai-manufacturing/ Thu, 02 May 2024 11:15:00 +0000 /?p=224550 At this year鈥檚 Hannover Messe trade fair, 麻豆原创 and its partners showed how they are embedding artificial intelligence (AI) in their products to help companies achieve new levels of excellence in manufacturing and other industries.

The glass bottles on the high-speed filling line made quiet clinking sounds as they sped around the bend of the track. The visitors to the 麻豆原创 booth at the internationally renowned industrial trade fair were waiting for the moment when an optical sensor, using AI support, spotted the bottle that was only three-quarters full and kicked it out of the line and into a defects bay. 鈥淭his system has a capacity of 6,400 bottles per hour,鈥 said a grinning Ben Hughes from 麻豆原创鈥檚 Solution & Innovation Experience team. 鈥淚n comparison, the original system from our partner can fill 50,000 bottles, but that would be much too loud here at the trade fair booth.鈥

The showcase demonstrated how the cloud-based 麻豆原创 Digital Manufacturing solution could serve as the process order management system for 麻豆原创 customers, whether they typically work with a lot size of one or with continuous manufacturing at higher speeds. The purchase order could have come from an 麻豆原创 S/4HANA system, for instance, and ended here with execution in production. 鈥淲e can see the hardware integration with our own eyes,鈥 said Hughes.

AI was also involved: a camera captured the fill level of each bottle. If it was outside the defined tolerance, the bottle was rejected and this information was sent to the 麻豆原创 system. A manufacturer could use this data to calculate the production costs for the system and the profitability of every work center, all with AI support. The data from all systems would give experts and management insights into how well the production process was working. This, in turn, would help improve planning.

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HANNOVER MESSE 2024 - Bring Out New Manufacturing Excellence with 麻豆原创!

Complete Portfolio from the Industry鈥檚 Point of View

Hannover Messe 2024 took place from April 22-26. Muhammad Alam paid a visit for the first time in his role as leader of the 麻豆原创 Product Engineering Board area. At the 麻豆原创 booth, which featured the motto 鈥淏ring out new manufacturing excellence,鈥 he emphasized the importance of AI as an integral part of 麻豆原创 solutions: 鈥淎I has the opportunity to fundamentally create significant value for our customers, particularly in the industrial space, with an ability to create resiliency from a supply chain perspective that just wouldn’t be possible without the application of AI.鈥

麻豆原创 demonstrated nearly its entire portfolio in an industrial context in Hannover. 鈥溌槎乖 uses what we call 鈥榚nd-to-end scenarios鈥 to do this,鈥 said Georg Kube, head of Industry Data Ecosystems. To reflect this, the booth was set up in line with this logic. The 鈥渄esign to operate鈥 graphical element, which maps all steps of the manufacturing process, showed the corresponding step in the value chain at each station of the booth. 鈥淲e integrate our solutions with the specific process that manufacturers have,鈥 Kube said. 鈥淭hey design a product, then it鈥檚 manufactured, then it鈥檚 bought by a customer, and in the end it is being used and maintained. We offer integrated solutions for every step in this process.鈥

Working Together for Success

Darcy MacClaren, global CRO for Digital Supply Chain, acknowledged the challenges faced by 麻豆原创, its customers, and its partners: 鈥淲e are facing environmental and geopolitical disruptions and we want to be sustainable.鈥 She said collaboration is the key to achieving these daunting goals, a message that was echoed in many presentations and podium discussions at the booth.

Deliver individualized, sustainable, and smart equipment, products, and components

For example, experts from , , and 麻豆原创 discussed how the automotive industry network is creating a standard that enables collaboration, data interchange, and transparency to support decarbonization along the value chain. Catena-X serves as a blueprint for other industrial networks under the umbrella, such as Factory-X for factory equipment suppliers and operators.

The showcases at the trade fair booth wouldn鈥檛 be possible without partners, which also play a decisive role in 麻豆原创鈥檚 competitiveness and future viability. 鈥淭he partner ecosystem is a key success factor for 麻豆原创,鈥 said Andreas Markus Thon, head of Digital Supply Chain MEE. 鈥淭hey are enriching our suite with their applications and solutions and are critical for high quality and successful adoption and use of our solutions.鈥

A Fleet of Robots Delivers Materials

麻豆原创鈥檚 鈥淢odular Manufacturing鈥 showcase let visitors witness examples of successful partner collaboration for themselves. It demonstrated a fleet of autonomous transport robots that delivered a variety of parts for a valve from storage to assembly stations. Thanks to the fleet control software with embedded AI from 麻豆原创 partner , the robots from different manufacturers worked together seamlessly, making autonomous, situational decisions as to which station should assemble or disassemble the parts. The scenario demonstrated that 麻豆原创 systems can also implement modular production, which is typically used in manufacturing scenarios involving many variants and low to medium product volumes. 麻豆原创 S/4HANA, 麻豆原创 Extended Warehouse Management, and 麻豆原创 Digital Manufacturing were deployed here.

The 鈥淚ndustrial Metaverse鈥 showcase was another big draw. It let visitors to the 麻豆原创 booth put themselves in the shoes of a systems operator, using VR (virtual reality) glasses to inspect a system virtually, even if the manufacturing was taking place on the opposite side of the globe. The 鈥淚njection Molding Machine鈥 scenario vividly demonstrated how planning and manufacturing dovetail in integrated, agile, made-to-order production, as the machine produced colorful recycled plastic cups for guests at the end of the process.

Other topics at the trade fair included potential uses of digital twin solutions, such as virtual models and real-time simulations, as well as collaboration between people and machines. A summary description of all the presented scenarios is available .

The World鈥檚 Largest Industrial Trade Fair

The guiding theme of Hannover Messe 2024 was 鈥淓nergizing a sustainable industry.鈥 Nearly 4,000 exhibitors from 60 countries presented solutions for a high-performance, sustainable industry. As part of an industrial ecosystem, they showed how carbon neutrality can be achieved through electrification, digitalization, and automation.

Companies from Germany, China, Turkey, the U.S., Italy, and France booked the largest exhibition spaces. Around 1,600 speakers appeared on the venue鈥檚 11 conference stages. This year鈥檚 partner country was Norway.

Under its motto 鈥淏ring out new manufacturing excellence,鈥 麻豆原创 demonstrated how it is using AI to advance manufacturing processes, among other solutions, at its more than 1,000-square-meter booth in Hall 15. Visitors to 麻豆原创鈥檚 booth had the opportunity to see 27 product demonstrations and nine interactive showcases. More than 25 麻豆原创 partners showed the collaboration and variety of potential uses of their solutions, and 35 presentations by experts and customers were featured at the booth.


Photo 漏nottebrock.

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Vestas: Powering Quality in the Supply Chain /2024/02/vestas-powering-quality-in-supply-chain/ Mon, 26 Feb 2024 13:15:00 +0000 /?p=222880 Problems with wind turbines are rare. But if one does catch fire or blades break and fly off in a storm, it tends to be headline news. This can not only damage the reputations of wind turbine manufacturers and operators, but also adds weight to arguments against wind power. And repairs are costly, too. Product defects are one possible cause, but how can manufacturers resolve quality issues when supply chains are so complex?

To address this challenge, Vestas, a major wind turbine manufacturer, launched a quality initiative powered by 麻豆原创 solutions and 麻豆原创 Business Network.

Pillars of the Energy Transition

Faced with the climate crisis, many countries around the globe are investing heavily in zero-emission renewables. China鈥檚 14th Five-Year Plan is driving the market for renewable energy, as are the Inflation Reduction Act in the United States and the Green Deal in the European Union. In these parts of the world, wind energy is regarded as the pillar of the energy transition and is the largest source of renewable energy.

But the wind energy sector is highly competitive, experiences rapid innovation, and is prone to massive supply chain issues. Manufacturers must source raw materials, manage global logistics operations, and mitigate the risks of supplier dependency while still keeping pace with demand. They also need to be confident that all the components in their turbines meet rigorous quality standards and deliver performance and reliability. Quality control issues can result in faults, repairs, and 鈥 at worst 鈥 major failures.

As a market leader in wind turbines, Vestas Wind Systems, headquartered in Aarhus, Denmark, launched a large-scale quality initiative. Its 29,000 employees in 88 countries develop wind energy projects worldwide and manufacture, install, and service the turbines for them. The 85,000 turbines Vestas has installed to date generated 173 gigawatts of electricity and over 151 gigawatts under service as of September 2023. Several newly commissioned major projects will see that output increase significantly in the coming years.

“Collaboration with suppliers and partners is of crucial importance to Vestas when it comes to creating a sustainable future for the world by leading the global demand for onshore and offshore wind energy,” Adeola Abegunde, director of Technology Area Lead Digital Procurement and Supply Chain at Vestas, says.

Sourcing Quality with 麻豆原创 Business Network

Today鈥檚 wind turbines are made up of more than 10,000 individual parts. Since the companies that produce these parts are based all over the world, the supply chain is highly complex. To help manage this complexity, Vestas relies on , the B2B platform used by millions of companies across 190 countries that can connect buyers with contract manufacturers and suppliers.

麻豆原创 Business Network enables Vestas to run all its procurement and supply chain collaboration processes online 鈥 even beyond company boundaries. Employees use its supply chain functions to collaborate on orders and subcontracting orders. When a supplier confirms an order and sends a shipping notification, staff at Vestas and its contract manufacturers see this information right away. Vestas employees therefore know whether raw materials or the components for an order will arrive at the contract manufacturer on time.

麻豆原创 Business Network powers transparency, resiliency, and sustainability

Projects of this scale need to run smoothly and according to plan. This is where the quality collaboration features in 麻豆原创 Business Network come in. Before a supplier confirms or sends an order, it has to complete predefined quality tests and document them on the network. Vestas employees are then aware in advance of any quality issues further up the supply chain and can take corrective action. Through the network, employees can pass on changes to specifications if, for instance, one particular part had to be replaced sooner than expected and needs to be improved. If quality defects lead to incidents, the network can make these failures transparent to all partners and provide an audit trail. That helps everyone in the supply chain understand what went wrong and solve the problem.

“麻豆原创 Business Network allows Vestas to offer its trading partners a platform that makes all sorts of collaboration scenarios transparent from end to end. This means that Vestas is better able to mitigate the impact of disruptions in its global supply chain, making it more robust, future-proof, and sustainable,” Florian Seebauer, senior director of the 麻豆原创 Business Network unit at 麻豆原创, says.

Reducing Supply Chain Friction

Suppliers also benefit from the network鈥檚 forecasting capabilities. Vestas can provide them with information from the planning tool so that they can prepare for changes and capacity increases. This helps suppliers plan more accurately and can minimize friction losses in the supply chain.

麻豆原创 Business Network also supports Vestas鈥 sustainability goals since it allows users to select and rate suppliers by sustainability criteria. When compared to electricity generated from fossil fuels, Vestas鈥 solutions have saved 1.9 billion tons of carbon emissions 鈥 equivalent to 88 million cars driven for a year. Vestas has established sustainability performance as a core priority across its entire value chain and introduced pioneering initiatives such as its 鈥淐ircularity Road Map鈥 for the circular economy. It is no surprise then that Vestas is ranked as one of the world鈥檚 most sustainable companies, featured regularly at the top of lists such as .

Vestas and 麻豆原创 have a long-standing relationship. Vestas has been running 麻豆原创 as its ERP system since 2007. In 2017, it adopted 麻豆原创 Ariba solutions for e-procurement and 麻豆原创 Business Network. Through 麻豆原创 Business Network, it now has access to a vast pool of potential trading partners. And, because the network is connected to Vestas鈥 ERP and the complex ordering and collaboration processes running in the background, users don鈥檛 have to switch away from the systems they are familiar with. With 麻豆原创鈥檚 help, Vestas is breezing into a bright future.


Top image: Borssele 3 & 4, The Netherlands, Courtesy of Vestas Wind Systems A/S

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Making 麻豆原创 Events More Sustainable /2023/12/making-sap-events-more-sustainable/ Tue, 26 Dec 2023 13:15:00 +0000 /?p=220709 Five years ago, event manager Jenny Bittmann was given a mission: to shrink the ecological footprint of 麻豆原创 events and to firmly integrate aspects like diversity, inclusion, and social issues into event planning and execution. To accomplish this, she and her colleagues in the Sustainability department and elsewhere developed a strategy and published guidelines.

I spoke with her about the success of the project and where there is still room for improvement.

Q: What are your greatest successes so far on your mission to make 麻豆原创 events more sustainable?

Bittmann: First of all, it鈥檚 a real success to have advanced this topic to the top of the agenda. When event managers from Google and Amazon approach us at the , one of the largest trade shows for business events, and ask us how we launched and implemented our strategy for sustainable events, it shows that we鈥檙e pioneers in this extremely important area.

Photo courtesy of Jenny Bittmann

I鈥檓 also proud that we鈥檝e started measuring our social and ecological footprint with actual figures, because that鈥檚 an important step towards real improvement. It lets us compare, readjust, and define even more ambitious targets. Our analysis of the last 麻豆原创 Sapphire conference, which was organized as a decentralized event in the U.S., Spain, Brazil, and online, showed that we reduced CO2 emissions by nearly 24,000 tons compared to when we had just one central event in Orlando, Florida, due primarily to the shorter distances traveled. In mathematical terms, that corresponds to around 2,200 around-the-world flights!

I鈥檓 also happy about a lot of little things, for instance, that we did without single-use plastics completely at 麻豆原创 TechEd in 2019 in Barcelona, Spain, preventing three tons of waste 鈥 enough to fill a 10 by 10 meter room one meter high 鈥 at just this one event!

To be successful, we all have to pull together. Our Global Events team, together with the teams in the regions, has proven that we have a huge amount of leverage together and are motivated to get even better.

What are the biggest challenges you face?

The global strategy and our specific action recommendations can鈥檛 always be implemented uniformly because they depend on each country鈥檚 economic and cultural context. In Brazil, for example, good hospitality means putting the best meats on the table 鈥 which made it a real headache for the local event team members to create a menu that was 40% vegetarian. They found a good compromise, however, by making sure to choose meat varieties that had a smaller ecological footprint than others.

In some parts of Asia, in contrast, it would be considered rude if we didn鈥檛 give small gifts to speakers as a sign of gratitude. In this case, we and the event team considered potential alternatives to the usual giveaways, for instance tree-planting certificates as an unusual gift.

These examples underscore how we often have to think outside the box together and identify new solutions, but can also unleash creativity in the process and sometimes even change people鈥檚 mindsets.

What are your targets for the coming year?

We want to improve our waste prevention even further and increase our recycling quota. We want to avoid non-reusable plastics completely and use sustainable materials for our branding items as much as possible. As far as emissions are concerned, we want to reduce travel activities even more, and we鈥檝e been purchasing carbon offsets for unavoidable trips for some time now. When it comes to catering, we want to offer more vegetarian dishes and locally source at least half of the food served.

In addition, we are striving to recruit more female speakers to the stage, gain more social enterprises as suppliers, and strengthen social partnerships. Even if it means extra work for the local teams, I鈥檓 very impressed that so many of my colleagues spare no effort to achieve measurable improvements 鈥 and I hope their numbers will continue to grow! 

Do you have any advice for people who want to do their part in making company events more sustainable?

We should have the courage to do things differently 鈥 and better! One example: the most recent shareholders鈥 meeting was the first one to do away with 麻豆原创 plastic bags, notepads, and pens, and the outcry was much less than expected. We simply decided to scrutinize this established practice because when both the integrated report and the ballot papers are exclusively virtual, shareholders don鈥檛 need these things anymore.

There are many examples of things 鈥渢hat we鈥檝e always done that way鈥 鈥 call them into question! When we banned disposable beverage bottles at 麻豆原创 TechEd, no one shed a tear. The visitors were thrilled by our concept of giving out high-quality bottles and offering endless refills at the water stations. At the same time, this also supported a water project, which was very well received. 

Banners to Bags

In 2023, the event team for Hannover Messe had a creative idea for giving a second life to the 260 m虏 of printed fabric banners at 麻豆原创鈥檚 booth. They brought some of it to , a workshop for the disabled, where it was sewed into 260 shopping bags as part of the project. The rest was turned into 200 cable bags by Heidelbag, a local company.

The team has also made major strides in reducing electricity consumption; reusing promotional gifts, wood, and other materials; reducing food waste and travel activities; and in many other areas.

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The Impact of New Human Rights Due Diligence Legislation on 麻豆原创 /2023/06/human-rights-due-diligence-legislation-sap/ Fri, 02 Jun 2023 12:15:46 +0000 /?p=205136 Germany鈥檚 best-known newscast, Tagesschau, carried a story on its at the end of January titled 鈥淣ew Supply Chain Act: First Repayments Made to Migrant Workers.鈥 Its investigative team had discovered that Taiwanese subcontractors of German automotive suppliers such as Bosch, Continental, and Hella had begun for job recruitment fees.

Many of these workers come from Vietnam and paid three to four times the minimum annual wage typical in their home country as a recruitment fee for their jobs. Some even had to fork out the equivalent of 鈧950 on top as a deposit, returnable only if they worked their full three-year contract. The majority of the workers and their families took on significant debt to do so, say those affected.

New Human Rights Laws Proving Effective

Tagesschau鈥檚 investigations were triggered last year following reports published in current affairs publications Le Monde Diplomatique and The Diplomat. Following up on the allegations, the European automotive suppliers launched their own probes and, after uncovering human rights abuses, reached agreements with their business partners in Taiwan that affected workers would be repaid and that new recruits would no longer have to pay fees to secure a job.

The fact that these human rights violations were identified and at least partially eliminated appears to be a first success of the , which came into effect on January聽1,聽2023. It sets out the due diligence duties of companies operating in Germany and obliges them to respect human rights and environmental standards within their global value chains. The act thus aims to make the legally binding. Similar laws are in force elsewhere in the world too, including modern slavery legislation in the UK and Australia and the California Transparency in Supply Chains Act.

Respect for Human Rights and the Environment along the Supply Chain

The LkSG sets out the international human rights and environmental standards that companies must comply with to fulfill their due diligence obligations. These include, among others, prohibiting child labor, slavery, forced labor, and torture; allowing the formation of employee representation bodies; ensuring freedom from discrimination; and protecting against the unlawful seizure of land, the disregard of occupational health and safety obligations, the withholding of an adequate wage, and harmful soil alteration or water contamination. Violations can result in heavy fines and in the offending company鈥檚 exclusion from public tenders. Indeed, the draft EU Supply Chain Act that is currently being negotiated is in some respects even stricter than the German act.

The LkSG stipulates that all companies above a certain size must designate responsibilities, for example by appointing a human rights officer. This officer is tasked with monitoring the implementation and execution of risk management, which includes reviewing the company鈥檚 risk analysis as well as its remedial and preventive measures.

Stephanie Raabe from 麻豆原创鈥檚 Corporate Sustainability team has been working on and driving this topic for many years. She was named 麻豆原创鈥檚 Human Rights Officer on January 1, 2023. 鈥淐ompanies that are serious about sustainability must take human rights seriously too,鈥 she says. The (UN SDGs) are designed to improve people鈥檚 lives while promoting human rights; for example through SDG 1 (No Poverty), SDG 2 (Zero Hunger), SDG 3 (Good Health and Well-Being), SDG 8 (Decent Work and Economic Growth), and SDG 10 (Reduced Inequalities). Human rights are part of 麻豆原创鈥檚 sustainability ambition of 鈥渮ero emissions, zero waste, zero discrimination,鈥 Raabe says.

Putting the Act into Action

When the German government announced its intention to introduce a supply chain due diligence law some two years ago, Raabe and her colleagues set up a project team with members drawn from Sustainability, Global Procurement, Global Risk and Assurance Services, and People and Operations. Tasked with analyzing the legal requirements and organizing their implementation, the team succeeded in getting 麻豆原创 compliant in time for the law鈥檚 rollout on January聽1,聽2023. This included defining fixed responsibilities, establishing a complaints procedure, and analyzing the risk of violation in 麻豆原创鈥檚 own operations and its supply chain.

The team also seeks collaboration with other enterprises affected by the new laws, for example via industry associations. 鈥淲e can only exert real influence if we pull together with other companies. Take the procurement of hardware, for instance. We need to ensure that human rights are not violated in the mining of raw materials in developing and emerging countries,鈥 Raabe says.

In short, the LkSG obliges companies to establish structures, processes, strategies, and behaviors that respect human rights. But it also compels them to take remedial action if specific violations do occur. This would be the case, for example, if a company committed or was complicit in a human rights violation.

Decent Wages

Raabe gives us an example: 鈥淎n analysis we did in 2022 revealed that six employees in Brazil who joined 麻豆原创 through an acquisition were unable to maintain a reasonable standard of living, despite earning the local minimum wage. When we found out, HR reacted and raised their wages in the next salary round. Unfortunately, in some countries, the statutory minimum wage is too low to constitute a decent living wage. This case further shows that we also need to take human rights considerations into account for acquisitions.鈥

Nevertheless, the analysis concluded that 麻豆原创 pays an appropriate or good salary in most countries and thus has a very positive impact on the lives of its employees. 鈥淭hanks to the analysis,鈥 she notes, 鈥渨e were able to identify and quickly resolve the deviation in Brazil.鈥

As Raabe points out, the LkSG requires 麻豆原创 to always take effective preventive and remedial measures based on its risk analysis. In doing so, the company is allowed to prioritize based on the degree of risk. 鈥淔or 麻豆原创鈥檚 supply chain, this means scrutinizing at-risk suppliers in more detail, for example, and engaging them in dialogue. But we also have to take a critical look at our own purchasing practices. We need to ask, 鈥業s it even possible for a company to pay a decent living wage for the price it鈥檚 quoting to us?鈥欌 she explains.

A Step Further

For 麻豆原创鈥檚 Human Rights Officer, however, it is not simply a question of implementing the legal requirements. 鈥淎s a sustainability thought and action leader, 麻豆原创 must do more than just comply with the law,鈥 Raabe explains. 鈥淲e need to consider human rights in everything we do. Among other things, this means examining the impact we and our solutions have on our customers 鈥 for instance, in the area of artificial intelligence. The has been exploring this issue for several years now.鈥

The aim of the Corporate Sustainability team is to analyze and understand 麻豆原创鈥檚 impact on human rights in its entirety. To this end, it also aligns with colleagues on the product side to share insights on how 麻豆原创 solutions can help respect human rights and the environment 鈥 and meet legal requirements even more simply and effectively.

鈥淪olutions that spring to mind are 麻豆原创 Ariba Supplier Risk or 麻豆原创 Business Network, which can help increase transparency along the supply chain. We want to leverage these capabilities ourselves, so we collaborate with 麻豆原创 partners that provide us with useful data for analysis in 麻豆原创 Ariba Supplier Risk,鈥 Raabe says.

鈥淏ut there鈥檚 more to human rights due diligence than analyzing supplier risk,鈥 she adds. 鈥淭hat鈥檚 why I also work with colleagues from the product side to position and drive other areas in our solution portfolio, such as incident management, occupational health and safety, reporting, and stakeholder analysis in the context of human rights due diligence.鈥

Relevant for All Employees

Raabe sees one of her most important tasks as making all employees worldwide aware not just of the rights they themselves enjoy, but also of the rights they touch through their work, for example when they work with suppliers. Her team has therefore developed the 鈥淩especting People and Their Rights鈥 info session, which is available in many languages and aims to sensitize participants on how they themselves are treated and how they should treat others 鈥 always with respect for the dignity of others. It also shows where they can turn if they feel their rights are being violated. 鈥淲e worked with the Office of Ethics & Compliance, People Compliance, and 麻豆原创聽Global Security to open up the Speak Out at 麻豆原创 tool for complaints about human rights and environmental due diligence violations,鈥 she says.

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Saving Lives in the Turkish Earthquake Zone /2023/03/saving-lives-in-the-turkish-earthquake-zone/ Fri, 03 Mar 2023 13:15:17 +0000 /?p=203235 In the early hours of February 6, 2023, two massive earthquakes and multiple aftershocks struck southeast T眉rkiye and northern Syria. Less than a day later, 麻豆原创 employee Sebastian Hodapp and others from the volunteer search and rescue organization were on the ground in the disaster zone to help locate and rescue victims trapped under rubble.

鈥淲e鈥檙e a private organization, so we鈥檙e flexible and can deploy to wherever we鈥檙e needed fast. Every minute is precious in the search for earthquake victims,鈥 says Hodapp, who has served as a volunteer firefighter in his hometown for more than 20 years and joined @fire 12 years ago to use his skills to help save lives abroad, too.

After just a few hours鈥 preparation, the first @fire team 鈥 17 emergency responders and two search dogs 鈥 flew from Germany via Istanbul to Adana in southern T眉rkiye. As one of the first international response teams to arrive, they began by helping install the UN reception and departure counter at the airport for rescuers flying in from around the world. After that, they set off on a six-hour drive across the mountains to the city of Kahramanmara艧 (or Mara艧) in southern Anatolia. The Turkish authorities provided them with vans and drivers for the journey.

The Hazardous Search for Survivors

On arrival in Mara艧, part of the team began setting up a base camp for the rescuers, while others immediately joined the search for survivors beneath the rubble. They spoke with local residents and with other rescue teams to assess where there might be hope of finding people alive. Because the earthquake hit during the night, most of the victims were trapped in the ruins of apartment buildings.

Once the team had established where to begin looking, the dog handlers moved in with their specially trained rescue dogs, which can search large areas of debris relatively quickly. 鈥淭he dogs have learned to bark only when they pick up the scent of people who are still alive,鈥 explains Hodapp. When the dog gives a bark alert, the rescuers bring in audio equipment to listen for shouts and tapping sounds. They also use tiny telescope cameras that they can push through holes and cracks to find victims.

When the rescuers locate a survivor, their stress levels rise as they feel the burden of responsibility to do everything they can to get the person out alive. They use a variety of tools, including concrete breakers and drills, to break through areas of damaged buildings that have become inaccessible 鈥 often putting their own lives at risk. 鈥淲e have structural engineers on our team who can tell us whether collapsed buildings are at risk of collapsing further,鈥 says Hodapp. And throughout the rescue mission, specially trained team members provide as much medical care for trapped victims as they can in these difficult conditions.

Hodapp tells us of one very lengthy operation to reach two people who had been on the first floor of an apartment building when the earthquake struck. The rescuers used an excavator and other equipment to access the building through the basement and then worked their way up bit by bit to the trapped victims.

Grueling Rescue Efforts

The team pulled five people from the rubble over the seven days it was in action. One particular rescue was especially emotional for Hodapp, who has a two-year-old daughter himself. 鈥淲e were trying to free a mother and her six-year-old daughter. And finally, after 20 hours, we got them out,鈥 he explains. 鈥淣o words can describe the relief and joy we felt in that moment. But there鈥檚 little time for these emotions because we have to move on to the next rescue. And that鈥檚 why this work is so grueling.鈥 In the first evening they were there, the team members rescued four people. Two days later, they managed to free a 15-year-old girl.

Hodapp and the team spent one week in Mara艧: 鈥淭he chances of finding someone alive seven days after an earthquake is very small 鈥 especially in such bitterly cold temperatures, which are partly below freezing, especially at night,鈥 he says. Hodapp is reassured by the fact that several international teams have stayed behind to complete the final search and rescue operations. Having liaised with the United Nations Disaster and Coordination (UNDAC) organization, @fire stood down on Saturday evening.

The team headed back to Germany on Sunday morning. Hodapp says: 鈥淒ramatic situations like these remind us of how fortunate we are. I鈥檓 humbled and grateful to be able to return to my family and to a house that is safe. The people affected by the earthquake face months or perhaps even years of adversity.鈥

Life Lessons from Relief Work

At 麻豆原创, Hodapp manages the local IT organization for 麻豆原创鈥檚 regional offices in Germany and the IT Event Services unit for EMEA. 鈥淚鈥檓 lucky to have a team that is willing to cover for me at short notice and a manager who lets me take time off so I can join disaster relief missions,鈥 he says.

He explains how his training as a rescuer and the deployments he has been on have changed his outlook on life and his approach to his job: 鈥淩elief work has taught me to keep calm under pressure 鈥 and to first decide how best to deal with a situation and then to act decisively. These are skills that help me at 麻豆原创, too.鈥

Hodapp also relates how teaming up with rescuers from across the world has helped him improve his ability to communicate and work with people from diverse cultural backgrounds. It has taught him that success takes teamwork, cooperation, and flexibility. Understanding this helps him perform better as a leader at 麻豆原创.

As one of @fire鈥檚 directors, Hodapp devotes much of his spare time and energy to the organization. Doing so also gives him so much back in return. To anyone who is wondering whether to become a volunteer for an organization, he says: 鈥淚t is such a great feeling to do something for the community and make a difference. Just try it 鈥 I鈥檓 sure you鈥檒l find it as rewarding as I do.鈥


Top photo courtesy of @fire

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2022 Hasso Plattner Founders鈥 Award Finalists: Go to Market /2022/11/2022-go-to-market-finalists-hasso-plattner-founders-award/ Tue, 22 Nov 2022 14:15:55 +0000 /?p=201260 Nine teams across three categories — each reflecting a different type of breakthrough thinking, considering the various ways in which innovation drives 麻豆原创鈥檚 success — are competing for this year鈥檚 Hasso Plattner Founders鈥 Award.

Here, meet the 2022 Go to Market finalists.


The Hasso Plattner Founders鈥 Award is the highest
employee recognition at , awarded annually by the CEO
to an individual or a team.


Demo Experiences with Persona-Driven Storytelling

Every customer journey leads to opportunities for 麻豆原创 to showcase solutions, shape its market presence, and demonstrate value to its customers. 鈥淗owever,鈥 says Milan Cerny, who works in Value Experience at 麻豆原创, “one of the biggest issues addressed is that customers often do not understand our offerings well enough.”

This finding was the trigger for Cerny and his team of nine to work on the demo tool Interactive Value Journeys. It closes the gap between high-level marketing materials and in-depth product demos by providing a platform for value-driven storytelling for customers, focusing on their business needs and how 麻豆原创 can help.

Click the button below to load the content from YouTube.

Interactive Value Journeys

Video by Matthew Dillman

The team, which consists of designers, developers, and solution managers in various locations across Germany, started working on a prototype in May of 2021. They quickly rolled it out to a select group of early adopters to achieve efficient feedback and development cycles. Based on initial input, the team developed the foundation of their demo tool, including the mandatory inclusion of personas and value drivers in each journey. Incremental improvements have led to a larger release, which reflected the feedback gathered from usability testing, interviews, and the embedded feedback functionality.

The creation and authoring of Interactive Value Journeys require very little effort, as the tool standardizes visual and structural aspects and thus takes away complexity from authors. This does not limit flexibility in how content is laid out and put together; rather, it allows authors to focus on the content and storytelling.

The Interactive Value Journeys tool already has an active authoring community and has been used in various customer scenarios, on the partner portal, and in other instances. Cerny is confident about its future: 鈥淢ore than 4,700 unique users and over 68,000 hits in 2022 prove that Interactive Value Journeys should become an additional, essential piece of the tool kit 麻豆原创 is using to position itself in the market.鈥


Finalist Fast Facts

  • Submission Title:聽Interactive Value Journeys
  • Team: Elena Baur, Lina Gonzalez Garcia, Ruben Stoesser, Carlo Kloss, Marco Heumann, Christian Weber, Helena Schloeter, Tim Krohne, Milan Cerny
  • Number of employees:听狈颈苍别
  • Achievement: The development and launch of a standardized, consistent, and highly customizable solution to deliver value-centric and persona-driven demo experiences
  • Impact: Interactive Value Journeys provide simplified yet relevant content that focuses on customers鈥 needs and challenges, serving as a valuable addition to no-touch and low-touch customer engagements.

Optimized and Data Privacy-Compliant Conversations with Customers

Sales and marketing executives are often flying in the dark when determining a customer鈥檚 interest and if they are allowed to talk to them considering data privacy restrictions. That is why Christopher Salvatore and seven colleagues from the Data Privacy, Compliance, and Technology team came up with their idea.

鈥淲e wanted to qualify the customer as center of the decision and, by analyzing what specific topic they want from us with an all-encompassing view, if we are allowed to even talk to them under privacy law,鈥 Salvatore says.

Click the button below to load the content from YouTube.

Contact Interest Intelligence

Video by David Aguirre

The team developed Contact Interest Intelligence, a tool that uses contact interaction data from various sales and marketing systems and, via a new Contact Interest Intelligence engine, determines if 麻豆原创 has legitimate interest to communicate with a contact and in which topics they are interested.

The team consists of data privacy professionals from sales and marketing, data curators, operational leads, source systems, and 麻豆原创 Business Technology Platform (麻豆原创 BTP) cloud architects, and has been working on the tool for four years. It was built with the requirements of two business units: global sales and marketing.

鈥淔or sales, it started with a privacy-focused idea around automating the understanding and legal basis of legitimate interest. For marketing, it was a need to recognize the contacts鈥 鈥榯opic鈥 interest from an operational and privacy perspective,” Salvatore explains. “It was not until we combined efforts that we saw this program take off.鈥

Contact Interest Intelligence first enables specific customer interest conversations by eliminating redundant and conflicting messages, so the customer or prospect receives focused, relevant responses from both 麻豆原创 sales and marketing. The result is a better, streamlined 麻豆原创 experience for customers. Additionally, the prospect opts out less because they are receiving information relevant to their needs.

Next, Contact Interest Intelligence offers legitimate interest calculations. The tool considers more than 80 different global data privacy laws, export controls, and the like, taking the complexity away from sales and marketing. Based on previous interactions with sales and marketing, the tool also suggests next steps for the contact on their topic of interest.

The team is using cloud solutions from 麻豆原创, such as 麻豆原创 BTP, 麻豆原创 Event Mesh, and 麻豆原创 HANA Cloud, to show that 麻豆原创 can innovate from within. Recently, they submitted Contact Interest Intelligence for a global patent, and plan to commercialize the tool sometime in late 2023.


Finalist Fast Facts

  • Submission Title: Contact Interest Intelligence
  • Team: Mike Hollitscher, Scott Lawley, Christopher Salvatore, Asha Iyengar, Subrah Kappagantula, James Pagel, Pavan Yanmanagandla, Benjamin Smokovich
  • Number of employees: A team of eight, with many subject matter experts and supporters over the past four years
  • Achievement: Enables optimized and data privacy-compliant conversations with customers
  • Impact: Contact Interest Intelligence is U.S. patent pending and commercialization is planned for 2023. It could make 麻豆原创 a leader in privacy and sales optimization tools.

Finalist: Digital, Customer-Centric Platform for Sales Acceleration

Back in 2019, Sandrine Pons, project leader in the Solution Sales & Innovation team, Midmarket EMEA North, set a task for her team: 鈥淲e need to put our customers in the driving seat on their journey to discover the right solutions for their business requirements.鈥

The team of eight accepted the challenge. They wanted to simplify and humanize the way 麻豆原创 connects with its prospects and customers and make it more sustainable.

Click the button below to load the content from YouTube.

Midmarket Business Always-On Platform of EMEA North

Video by Esteban Villate

During their search for the right solutions to business challenges, the team found that customers required more than just demos. 鈥淐ustomers want to deep dive into topics by line of business and industries, understand the ecosystem of 麻豆原创, find references from peers, and explore other opportunities and future innovations,鈥 says Pons. 鈥淚n short, the customers need to interact with 麻豆原创 in a meaningful and holistic way.”

When COVID-19 hit, the team had to rethink the traditional method of physical engagement — everything needed to become digital, but still maintain that human element. To adapt to the 鈥渘ew normal,鈥 they started working on the digital, all-in-one Midmarket Business Always-On Platform for EMEA North.

Pons’ team reached out to more than 400 contributors from around the world and harnessed the talents of storytellers, designers, technical experts, sales, and business people to bring the best customer experience into existence. The task was to create an immersive, entertaining, and interactive way to tell the 麻豆原创 story. The platform is designed to simulate a conference center with different floors, lifts, and rooms. Users can play demos, watch videos, visit summits and exhibitions, ask questions, book meetings, and receive relevant follow-up thanks to built-in analytics. The team has used 麻豆原创-owned technology as well as their own development.

Midmarket Business Always-On Platform for EMEA North was launched in 2020 and is running continually with measured impact each year. According to the finalist team, with each euro invested, the tool generated 鈧30 in pipeline in 2022 and 鈧85 million altogether. The platform was also adopted by the North America Midmarket team and other line of business customer territories.

鈥淎s we upscale and develop our design and content, the platform is becoming an increasingly valuable resource for sales, partners, and customers alike, but also for consultants, analysts, future talents, and anyone outside of the technology industry,鈥 Pons says. The team also implemented personalized follow-up options based on built-in data applications to amplify the impact of the platform.


Finalist Fast Facts

  • Submission Title: Midmarket Business Always-On Platform
  • Team: Sandrine Pons, Enda Kilroy, Sanne Corneliussen, Amaury Martin, Neil Howarth, Olivier Demeusy, Sophie Brun, Linh Le Dinh Thuy
  • Number of employees: Eight
  • Achievement: A breakthrough, digital, and customer-first platform that has generated over 鈧80 million in pipeline, achieved 60% net-new named customers, and signed more than 150 deals since 2020. It has scaled to run different events for all customer territories and regions around the globe, with two-times year-over-year growth.
  • Impact: Midmarket Business Always-On Platform transforms 麻豆原创鈥檚 digital engagement with partners, customers, and prospects using our own technologies. Instigates a digital breakthrough with scalable opportunities that will directly generate pipeline and impact sales revenue. The platform has a 92% customer satisfaction rate.

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Living and Working with Long COVID /2022/10/living-working-with-long-covid/ Fri, 07 Oct 2022 12:15:31 +0000 /?p=200063 Most people who have been infected with COVID-19 fully recover, but as the , roughly 10 to 20% of them suffer from long COVID: they have new, recurring, or persisting symptoms or health issues at least four weeks after their diagnosis.

While they are not contagious, people suffering from long COVID might experience one or more symptoms such as fatigue; shortness of breath; memory and concentration problems, sometimes referred to as 鈥渂rain fog鈥; sleep problems; muscle aches or pain; psychological symptoms, such as depression or anxiety; and changes in smell or taste. These symptoms may impact quality of life and limit the ability to complete everyday activities — making a normal working routine hugely challenging.

Looking after yourself and seeking help early on are extremely important, especially when it comes to long-term illnesses. That is why the Global Health, Safety & Well-Being team at 麻豆原创 is working to make employees aware of the possible long-term effects of a COVID-19 infection and providing practical advice.

Company Medical Officer Dr. Torsten Paul shares more here about living and working with long COVID.

Q: We often hear or read about long COVID and post-COVID conditions in the media, but what do these terms mean exactly?

A: Before we go into that, I鈥檇 just like to point out that other viruses can cause long-term health issues as well, so this isn鈥檛 new.

“Post-COVID conditions” is used as an umbrella term to capture health problems that occur four or more weeks after an acute COVID-19 infection and cannot be explained by an alternative diagnosis. New, recurring, or persisting symptoms from four weeks up to 12 weeks after the initial infection are called long COVID. If you experience symptoms for more than 12 weeks and they cannot be explained by an alternative diagnosis, then we would refer to that as post-COVID syndrome.

What can I do to protect myself from post-COVID condition? Do vaccinations prevent it?

The best way to prevent post-COVID conditions is to protect yourself and others from becoming infected. Being fully vaccinated against the virus and following the measures to prevent infection help with this.

But if you do catch the virus, being fully vaccinated significantly reduces the risk of severe COVID-19 illness and the likelihood of post-COVID conditions. Although research on the prevention of post-COVID conditions is still ongoing, current findings strongly suggest that people who are vaccinated but experience a breakthrough infection are less likely to report post-COVID conditions, compared to people who are unvaccinated. Unfortunately, people who are fully vaccinated can still suffer from post-COVID-19 conditions, as our colleague Nicky鈥檚 story shows (see below).

At 麻豆原创, we are also doing our part to prevent the long-term effects of a COVID-19 infection: so far we have administered more than 30,000 vaccines to employees worldwide and continue to do so.

Does long COVID affect only people who suffered from a more severe COVID-19 illness?

The long-term health problems that can occur are mostly unrelated to the severity of the original COVID-19 illness. Sadly, this means that people who had a mild or asymptomatic infection still have a certain risk of developing long-term health issues. The good thing is that their risk is lower compared to people who had to be treated in an intensive care unit during their COVID-19 infection. Current research also suggests that women are more likely than men to develop long COVID, but we do not yet know why.

It can be difficult to distinguish many of these symptoms from symptoms that occur for other reasons.

Do physicians, hospitals, and authorities now recognize long COVID as an illness?

If a patient experiences symptoms following a SARS-CoV-2 infection, a thorough clinical evaluation is important. If the symptoms cannot be otherwise explained, physicians should always suspect a post-COVID condition. Fortunately, the general awareness of these conditions is growing, and we continue to learn more about them. Many countries now have official guidelines on diagnosing and treating post-COVID conditions.

What can employees do if they think they might be suffering from a post-COVID condition?

In most countries, the first point of contact for employees is their general practitioner or family doctor. Company physicians can also play an important role in the case of so far undiagnosed post-COVID conditions by referring patients to further external diagnosis and treatments.

What types of treatment are available?

Unfortunately, we are not yet able to treat the underlying causes of post-COVID conditions. Current treatments focus on improving symptoms and quality of life. Many official international guidelines recommend interdisciplinary, outpatient care provided by specialist physicians and in some cases by general practitioners. Because the symptoms often affect multiple organ systems, it is not unusual for treatments to involve multiple specialists in, for instance, general medicine, pulmonology, neurology, psychosomatic medicine, psychiatry, and psychotherapy, and, for children, pediatrics. Many countries have already set up post-COVID clinics or outpatient centers, some of which are located at university hospitals, to take care of patients with more severe illnesses.

How does the 麻豆原创 Health team help colleagues?

We offer medical consulting and referral as part of our general occupational and preventive . Our services do not replace, but rather complement, the specialist diagnosis and treatments that are available outside 麻豆原创. We also have separate post-COVID consultation sessions, during which patients can discuss their symptoms with our medical experts and receive recommendations to find the right external diagnostic and treatment pathway, as well as the support available in the workplace.

For colleagues who have been ill for some time, we offer support in the return-to-work process to help ensure that their working environment meets their medical needs.

鈥淒on鈥檛 give up!鈥: An 麻豆原创 Colleague Reports

Nicky* is 40 and a single mother of two. She works at 麻豆原创 in Germany. In mid-February 2022, her 11-year-old son caught COVID-19 at school and was briefly very sick with it. When Nicky, who was triple vaccinated, fell ill shortly afterwards, her symptoms were severe. She suffered from extreme breathlessness and chronic fatigue — and continued to test positive for four weeks.

鈥淚 could hardly move and barely think straight,鈥 remembers Nicky. She remained on sick leave until May and then began a gradual return to work. Now, more than five months on, she is still suffering the effects of her illness. An interview with Nicky on Microsoft Teams was an experience she clearly found exhausting. She frequently had to pause and take deep breaths, and at one point needed an inhaler to ease her breathing. 鈥淚 want to tell people about what I鈥檝e been through, encourage fellow sufferers, and appeal to colleagues to show understanding for those affected.鈥

Nicky鈥檚 post-COVID symptoms make it hard for her to perform normal everyday tasks. 鈥淟uckily, my children help with the housework,鈥 she says. Fatigue and concentration issues mean she is unable to drive long distances. Whereas she used to relish tackling a high ropes course with her children, she can now only watch them from the ground. 鈥淏efore I got COVID-19, I played sports. Now that I can hardly move around at all, I鈥檝e really put on weight.鈥

When it comes to her job, Nicky says: 鈥淚鈥檓 probably back to between 30-40% of my pre-virus productivity level.鈥 She has returned to her part-time position and, because working from home is not an option, she makes the journey to the office. She drives there, just as she used to, but her illness presents many obstacles. 鈥淚 have to go and lie down regularly, and I need a quiet place to work. I can鈥檛 walk far — to fetch a cup of coffee, for example. I also find it hard to concentrate for any length of time: I sometimes start speaking and then suddenly forget what I wanted to say. Or I鈥檒l be reading an e-mail and my eyes will just close.鈥

Fortunately, Nicky鈥檚 manager and team understand and respect her situation. 鈥淭here are days when I鈥檓 productive for five hours, but the next day I might be so exhausted that I can鈥檛 even make it to work,鈥 she says. She is in contact with 麻豆原创鈥檚 company physicians, who have helped her, for example, by telling her about a post-COVID outpatient clinic near her home, and she has regular sessions with an occupational therapist.

Nicky advises others affected by and working with long COVID to be open about their illness. Her own experiences of doing so have been nothing but positive, she says. 鈥淏e open and honest with your colleagues, and don鈥檛 put yourself under pressure! Most important of all, don鈥檛 give up!鈥

*The employee鈥檚 name has been changed

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麻豆原创 Ariba Procurement Solutions Help Ease Humanitarian Crisis /2022/08/sap-ariba-solutions-ease-humanitarian-crisis/ Thu, 18 Aug 2022 12:15:49 +0000 /?p=198707 For more than five months now, Ukraine has been the victim of the invasion of the Russian army, which continues to spread and intensify across many regions. According to the German Red Cross (GRC), the resulting humanitarian crisis in the country is worsening dramatically.

鈥淭here is no end to the hardship and suffering of the people on the ground, where the confrontations with violence, loss, and destruction increase daily. The displacement of the civilian population has reached unprecedented proportions and the need for humanitarian aid is becoming more urgent and greater,鈥 the GRC writes on its . The relief organization estimates that 13聽million people are stranded in areas directly affected by the fighting. They lack food, drinking water, and medical care.

Attacks on healthcare facilities, personnel, and infrastructure have only exacerbated the situation, undermining relief efforts and depriving people of urgently needed care. According to the , 300 attacks on healthcare resources were reported between February 24 and June 15. It is also estimated that more than 10,000 civilians have been injured since the war began.

Ukrainian health authorities and many local and international relief organizations are doing everything they can to ensure that those affected continue to receive medical assistance. The biggest challenge is having medicine and medical supplies available where it鈥檚 needed.

Connecting Suppliers and Buyers

Mathias Fritzsche, who, together with Martin Fassunge, heads the Software Donations working group in 麻豆原创鈥檚 Ukraine Task Force, says: 鈥溌槎乖 wants to support Ukraine with software solutions. War means chaos and destruction, and with it the shattering of supply chains. Our 麻豆原创聽Ariba Procurement solutions can help rebuild those supply chains.鈥

Mathias Fritzsche
Mathias Fritzsche

As part of this initiative, 麻豆原创 is making its 麻豆原创聽Ariba Discovery solution (now 麻豆原创 Business Network Discovery) available to companies and organizations free of charge until the end of 2022. The solution can help buyers connect with millions of companies in 190 countries across the globe via 麻豆原创 Business Network. 鈥淚t works in the same way as a dating platform: suppliers and buyers can log on to 麻豆原创鈥檚 huge business network to find suitable matches,鈥 Fritzsche explains. 鈥淲hat鈥檚 more, we鈥檝e added a new toggle button called 鈥淪upport Ukraine,鈥 which aid agencies can use to search specifically for urgently required goods.鈥

In the first 15 hours after it went live, more than 300 suppliers offered their help via the solution. This number has since increased to more than 4,600. To date, these suppliers have delivered over 鈧130聽million worth of humanitarian goods, including 300,000 first aid kits, torniquets to stop heavy bleeding, and more.

Ordering System for the Ukrainian Ministry of Health

The start of the war spelled the end of 鈥渂usiness as usual鈥 for the State Enterprise Medical Procurement of Ukraine (MPU), the only national agency that ensures centralized procurement of quality medicines and medical devices for the state funds, too. With many of its national suppliers no longer available, the MPU was forced to find a new approach, as tenders can no longer take place the way they used to or are not fast enough in cases where urgent help is required.

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Enkidu Secures Medical Supplies for Ukraine Using 麻豆原创 Platform

The not-for-profit aid organization contacted 麻豆原创 in March, seeking IT support for federal procurement authorities, and brought the partners together. Founded by Ukrainian volunteers in Switzerland, Enkidu supports the procurement and supply of medicine to war-torn Ukraine as well as facilitates the donations process for global institutional donors through its platform. In addition to using the 麻豆原创聽Ariba Discovery solution to post its sourcing needs, the MPU also needed a catalog solution to search for and compare specific medical supplies.

Fritzsche made some inquiries: 鈥淥n a Friday evening, we asked colleagues for help, and they did not let us down. Around five consultants sprang into action right away. In less than three weeks, we were able to implement and install a catalog solution for the MPU based on the guided buying capability. It鈥檚 similar to the cloud-based 麻豆原创 Ariba solution that 麻豆原创 employees use when they order a new notebook or cellphone, for example.鈥

Martin Fassunge
Martin Fassunge

For the MPU, 麻豆原创 experts uploaded the corresponding catalogs from suppliers of medical products, set up authorizations for users, and tailored the solution to the ministry鈥檚 needs. The built-in invoicing process, for example, is an important feature, enabling benevolent suppliers to deduct donations from their taxes.

鈥淚 am particularly pleased about our collaboration with Enkidu because it makes it easier for us to help the Ukrainian people swiftly and efficiently. The network approach also provides greater opportunities to speed the rebuilding of Ukraine,鈥 Fassunge adds.

The first order transacted via the ordering platform was for 400 vacuum-assisted closure machines and 10,000 disposable negative pressure therapy kits, valued at over US$1 million. Negative pressure therapy provides better healing of wounds, requires fewer dressing changes, and minimizes the risk of infection. The order was funded by the Ukrainian Embassy in London. In the first two weeks of using the solution, the MPU triggered several orders totaling more than 鈧2.5 million, no doubt saving countless lives.

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麻豆原创 SE Commits to Step Up and Set Climate Targets in Line with New Level of Climate Ambition /2019/07/sap-emissions-reduction-targets/ Mon, 29 Jul 2019 12:15:52 +0000 /?p=161215 麻豆原创 has committed to set 1.5掳C science-based emissions reduction targets aligned with a net-zero future, responding to what the latest climate science indicates is needed to limit the worst impacts of climate change.

麻豆原创 is one of seven global companies that already have 1.5掳C-aligned reduction targets, and the first in Germany.

The company has responded to a call to action issued by a broad coalition of business, civil society, and United Nations (UN) leaders to make the critical and necessary contribution to keeping global temperature increase within 1.5掳C above pre-industrial levels.

鈥淲hile much of 麻豆原创鈥檚 ability to create a sustainable future lies in how we enable customers to create positive economic, social, and environmental impact through our product portfolio, 麻豆原创鈥檚 ambition has always been to lead by example and be a credible role model,鈥 said 麻豆原创 Chief Sustainability Officer Daniel Schmid. 鈥淭o contribute to the UN Sustainable Development , we aim to become carbon neutral in 麻豆原创鈥檚 own operations by 2025. But our responsibility goes beyond that. In line with our vision and purpose to help the world run better and improve people鈥檚 lives, we are committed to join the global movement of leading companies and align our businesses with the most ambitious aim of the Paris Agreement to prevent global warming exceeding 1.5掳C. Our strong cloud strategy will be a key driver based on efficiency gains in our data centers and a significant increase of our cloud customers.鈥

Setting Ambitious Emissions Reduction Targets

In June, global leaders 鈥 including Her Excellency Mar铆a Fernanda Espinosa Garc茅s, president of the UN General Assembly; Lise Kingo, CEO and executive director of the UN Global Compact; Patricia Espinosa, executive secretary of the UN Framework Convention on Climate Change; John Denton, Secretary-General of the International Chamber of Commerce; and SDG Advocate Paul Polman, former CEO of Unilever 鈥 collectively issued an .

The letter challenges chief executive officers to set ambitious targets for their companies in line with last October鈥檚 , which made the case for limiting global temperature rise to 1.5掳C above pre-industrial levels.

Companies are asked to set verifiable science-based targets through the , which independently assesses corporate emissions reduction targets against scientific best practice.

Building a prosperous, net-zero carbon economy by 2050 requires a transformation of unprecedented pace and scale, with decisive business leadership and investment in climate solutions supported by ambitious government policies. By setting ambitious policies and targets in line with a 1.5掳C trajectory, governments give business the clarity and confidence to invest decisively in the zero-carbon economies of the future.

鈥淲e need concrete, realistic plans by 2020 to reduce greenhouse gas emissions by 45 percent over the next decade, and to net zero by 2050,鈥 said Ambassador Luis Alfonso de Alba, UN Special Envoy for the 2019 Climate Action Summit, and one of the key advocates for the campaign. 鈥淐limate change requires an unprecedented effort from all sectors of society, and business leadership demonstrated by setting science-based targets at 1.5掳C will send strong market signals as we look to identify the scalable and replicable solutions needed to secure a world where no one is left behind.鈥

鈥淲e have less than 11 years to fundamentally change our economies or we will face catastrophic consequences,鈥 said Lise Kingo, CEO and executive director of the UN Global Compact, an SBTi partner. 鈥淔or the first time, we are seeing business and climate leaders coalesce around a common call to action, sending a powerful signal that science-based target setting presents a significant opportunity for businesses to step up when it comes to tackling climate change and limiting global warming to 1.5掳C.鈥

Paul Simpson, CEO of CDP, an SBTi partner, said, 鈥淭he science is clear: In order to limit the catastrophic impacts of climate change, we must ensure warming does not exceed 1.5掳C. The ambition is high, but it鈥檚 achievable, and science-based targets give companies a roadmap for getting there. Corporations worldwide have an unprecedented opportunity to be at the very forefront of the transition to a net-zero economy 鈥 and there is no time to lose.鈥

To join the movement and take action,
visit: .

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