Restaurant Brands specialises in managing multi-site branded food retail chains. Headquartered in Auckland, it operates KFC stores in New Zealand, Australia and California, Taco Bell stores in Hawaii, Australia and New Zealand, Pizza Hut stores in New Zealand and Hawaii and Carl鈥檚 Jr. stores in New Zealand. It also has customer service centres in Auckland, Sydney, Honolulu and Los Angeles.

The company had grown rapidly, primarily through acquisition, surpassing NZ$1.2 billion revenue in 2022. Previously the organisation operated a number of different systems which meant generating consolidated reports was not easy. The required manual intervention took time and had the potential to introduce errors.

The 麻豆原创 implementation, which took 10 months, was managed by 麻豆原创 Partner Lagom and comprised of solutions including: 麻豆原创 S/4 HANA Private Cloud Edition, 麻豆原创 EnableNow, 麻豆原创 Concur, and (BTP).

Restaurant Brands is seeing significant business benefits since going live in April 2022. Increased automation has led to faster payment runs, month-end processes and consolidated reports, giving better information for faster decision making. Automation has also freed up resources to enable greater collaboration and sharing of knowledge across the different regions and has also helped to solve the organisation鈥檚 supply chain integration issues, with teams now able to successfully manage supply and demand planning as well as anticipate any future global supply chain disruptions. Over a hundred thousand orders have been placed and processed via the new 麻豆原创 system to get produce out to the stores.

Transitioning from a number of systems to a single, new ERP system has given Restaurant Brands the opportunity to implement 麻豆原创 Best Practice and align all its operations to a consistent way of working. Previously there was not a set of global work processes across the different regions. Now all areas (or functions) of the business are using the system in a consistent way, which gives clear insight into how each area and the whole business is working.

Thuy Le-Kim, Group Systems Accountant and Product Owner at Restaurant Brands, says having a single solution means the business is more efficient, has greater transparency and has the flexibility to scale rapidly as required.

鈥淲e wanted a system that would be able to grow and evolve with the business. We now have consistent, robust processes that mean we can increase in size without needing to dramatically increase the number of people we need to run the business.鈥�

鈥淥ur approach was unusual, we didn鈥檛 start with a current state analysis, because each region was operating differently. Instead, we started by looking at 麻豆原创 Best Practice to see if it was right for our needs 鈥� if it would deliver the key outcomes we needed. Any requests to vary from standard went to our Solution Standardisation Board to review to make sure that the change was necessary and that the required extra work to change, test and maintain the variation would be justified by the outcome,鈥� says Thuy.

鈥淭here were definitely some things that we changed, but there was a lot of rigor around the decision-making to ensure the organisation could maintain changes on an ongoing basis. Significant work was done to ensure that there was minimal variation from standards, the result was a system that works effectively with a reduced cost of ownership over its lifetime.鈥�

Sofiane Ainine, Head of MidMarket, 麻豆原创 Australia and New Zealand, says that implementing cloud solutions was a key factor in Restaurant Brands being able to simplify its processes to achieve its business goals.

鈥淚mplementing 麻豆原创 cloud solutions, including 麻豆原创 S/4HANA Private Cloud Edition, shows the value our RISE with 麻豆原创 approach is delivering for customers. The ability to consolidate, streamline and standardise operations across multiple geographies is enabling Restaurant Brands to adapt to change faster and free up more resource across the organisation to focus on opportunities for growth.鈥�

Restaurant Brands worked with 麻豆原创 Partner Lagom, on product selection and implementation and continues to work with Lagom as its application management and centre of excellence partner.

鈥淟agom was definitely the right fit for our organisation. We鈥檙e a fairly lean and flat organisation, so we needed a partner who was agile and had a lot of experience. We relied on and valued their expertise and their flexibility to adapt throughout the process,鈥� says Thuy.

Paul Tombleson, General Manager of Delivery at Lagom, who closely oversaw the project, says that the approach that Lagom adopted ensured that the team never lost focus on the outcome and all aspects of delivery were looked into.

鈥淭he focus on doing the right things at the right time, while utilising the RISE with 麻豆原创 approach, resulting in a successful implementation across NZ, Australia, Hawaii and California in the space of 10 months. The difference this initiative has made to the business is substantial and Lagom are really proud of being the partner that helped to enable this remarkable journey for Restaurant Brands.鈥�

Restaurant Brands鈥� future plans include exploring additional opportunities to support ESG and reporting requirements.

Visit the 麻豆原创 News Center. Follow 麻豆原创 on Twitter at .

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Home Care Packages are available for older Australians 鈥�with鈥� complex care needs but still want to live independently in their own homes, providing access to personal and clinical care鈥� services鈥�. Traditionally, aged care provider models have offered limited flexibility, choice, or control to home care participants. Existing models are also often associated with manual processes and high administration costs, reducing the amount of resource鈥�s鈥� and funding spent on actual support and services.听听

HomeMade implemented 麻豆原创 BTP, a process 鈥�that鈥� took 12 months, working with partner Bourne Digital to design, develop and deploy an intuitive, automated, self-service portal. Now 6 months on, the portal has boosted the efficiency of processes and workflow management and provided greater transparency in terms of service provision. HomeMade is also now able to offer more flexibility to participants looking to choose and access a variety of services and support, giving them more control over plans, budgets, and spending. This is demonstrated by a 9-day reduction in the time i鈥�t鈥� takes to onboard new participants and by a 50 per cent reduction in reimbursement processing time.听听

HomeMade鈥檚 new, automated portal also helps to reduce administrative overheads associated with Home Care Package management, with participants saving more than $5,000 annually on average in management fees.听

鈥淗omeMade鈥檚 vision is to transform home care in Australia, and we are continuously building our capabilities 鈥� whether that鈥檚 teams, processes, or technology. Leveraging 麻豆原创 BTP has allowed us to create a solution that better supports older Australians in need of care and given us an ex鈥�c鈥�iting and innovative platform that will help us grow鈥�, said Laura Westhorpe, General Manager, HomeMade.听听

鈥淏y implementing 麻豆原创 BTP HomeMade is able to offer faster and more transparent care options to older Australians and their families鈥�,鈥� while also reducing the money spent on admin fees so that more resource鈥�s鈥� can be put towards improving their quality of life. The work done together with HomeMade and Bourne Digital demonstrates how next-generation technology can have a powerful positive impact when it comes to improving people鈥檚 lives.鈥�听

鈥淚鈥檓 also proud of how our technology is supporting HomeMade to continue to grow and move close to achieving its vision of transforming home care in Australia,鈥� continued Damien Bueno, President and Managing Director, 麻豆原创 Australia and New Zealand.听听

鈥淏ourne Digital partnered with HomeMade to apply design thinking to build a scalable, secure and highly intuitive portal solution. 麻豆原创 BTP was a fantastic platform that was setup to accommodate one portal for multiple personas including: aged care recipients, HomeMade customer service and the service providers. It has been an amazing opportunity to partner with a forward-thinking organisation like HomeMade.,鈥� said Selim Ahmed, CEO & Founder, Bourne Digital.听听

Visit the 麻豆原创 News Center. Follow 麻豆原创 on Twitter at .听

The post HomeMade improves efficiency and transparency in Australia鈥檚 aged care sector with 麻豆原创 BTP digital innovation appeared first on 麻豆原创 Australia & New Zealand News Center.

When organizations fully harness the power of their data, they become enterprises that use it to innovate faster, create new revenue streams, and adapt to unanticipated changes.

At 麻豆原创, we know the opportunity to capture and use data strategically has never been more paramount. Today, we鈥檙e taking a significant step forward 鈥� along with other leaders in our industry 鈥� to enable customers to simplify their data landscape and unleash the power of business data.

Announcing 麻豆原创 Datasphere

We are excited to announce听, a comprehensive data service built on 麻豆原创 Business Technology Platform (麻豆原创 BTP) that enables every data professional to deliver seamless and scalable access to mission-critical business data. With a unified experience for data integration, data cataloging, semantic modeling, data warehousing, data federation, and data virtualization, 麻豆原创 Datasphere enables data professionals to easily distribute mission-critical business data 鈥� with business context and logic preserved 鈥� across the data landscape.

麻豆原创 Datasphere is the next generation of 麻豆原创 Data Warehouse Cloud. We have kept all the capabilities that customers love using today and added new capabilities that enhance the discovery, modeling, and distribution of mission-critical business data. Existing 麻豆原创 Data Warehouse Cloud customers will automatically see the new functionalities in their product environment today and can continue running their workloads without disruption 鈥� no migration necessary.

麻豆原创 Datasphere offers a range of benefits for businesses to enhance their data strategies.

Access Authoritative Data

麻豆原创 Datasphere provides a direct line to mission-critical business data and metadata 鈥� and the critical relationship between them 鈥� from 麻豆原创 applications. It makes it effortless for data professionals to solve complex business semantic modeling requirements via the new 麻豆原创 Datasphere Analytic Model. This capability provides accelerated time-to-value by automatically reusing the semantical definitions and associations from 麻豆原创 applications, simplifying the steps data professionals must take to deliver mission-critical business data across their organization. We have also made it easier to automatically discover, manage, and govern your data with 麻豆原创 Datasphere Catalog. Additionally, cataloging data stored in 麻豆原创 Analytics Cloud and 麻豆原创 Datasphere will be provided at no additional charge.

Enrich All Data Projects

麻豆原创 Datasphere enables organizations to combine all their data and implement transformations that help ensure everyone is always working off the same data. It supports both data federation and new fast data replication, offering powerful options to combine data sources and harmonize heterogeneous data into a business semantic model of customers鈥� diverse data landscapes. Access to industry data is now even easier with 麻豆原创 Datasphere Marketplace, which has more than 3,000 curated data sets that can be acquired at the touch of a button to quickly enrich data projects with topical, trusted data. Moreover, we are announcing partnerships with industry-leading open data partners to closely integrate their data and artificial intelligence (AI) platforms with 麻豆原创 Datasphere to enable customers to combine 麻豆原创 data with other data sources unlike ever before.

Simplify the Data Landscape

麻豆原创 Datasphere runs in every cloud and against hybrid environments. This flexibility allows data professionals to have secure access to all their data no matter where it resides. It also enables customers to maximize their on-premise investments, such as 麻豆原创 Business Warehouse (麻豆原创 BW). 麻豆原创 Datasphere, BW bridge, enables the reuse of 麻豆原创 BW models and connectors, providing a transition path to the public cloud for 麻豆原创 NetWeaver BW and 麻豆原创 BW/4HANA customers. Once data is integrated, harmonized, and improved in 麻豆原创 Datasphere, data professionals can use 麻豆原创 Datasphere Spaces 鈥� a feature to organize, group, and manage data as well as control the level of visibility and collaboration 鈥� to create a 鈥渧irtual workspace.鈥� These virtual workspaces can then be delivered to data consumers that rely on packaged data such as marketing, sales, supply chain, or partner data and AI teams.

麻豆原创 Datasphere can make real the promise of business data being an always-on, always high-quality resource that can be relied on 鈥� without having to second guess if it is fit for purpose.

Building a Powerful Open Data Ecosystem Around 麻豆原创 Datasphere

In a major moment for our industry and customers, 麻豆原创 is partnering with other open data partners 鈥�,听,听, and听听鈥� to radically simplify customers鈥� data landscapes with a business data fabric. By closely integrating their data and AI platforms with 麻豆原创 Datasphere, organizations can now access their mission-critical business data across any cloud infrastructure.

Each of these strategic partners bring the unique strengths of their ecosystems:

• Databricks听integrates 麻豆原创 data, with its complete business context, with its Data Lakehouse platform
• Collibra听future proofs data governance, privacy, and compliance initiatives
• Confluent听sets data in motion with its data streaming platform
• DataRobot听empowers organizations to leverage augmented intelligence with automated machine learning

Delivering a Business Data Fabric

麻豆原创 Datasphere, and its open data ecosystem, is the technology foundation that enables a business data fabric. This is a data management architecture that focuses on delivering an integrated, semantically rich data layer over underlying data landscapes to provide seamless and scalable access to data without duplication. A business data fabric equips any organization to deliver meaningful data to every data consumer 鈥� with business context and logic intact. As organizations need accurate data that is quickly available and described with business-friendly terms, this approach enables data professionals to permeate the clarity that business semantics provide throughout every use case.

鈥淭he business data fabric architecture enables us to bring 麻豆原创 and non-麻豆原创 data together in the seamless and self-service way we鈥檝e been envisioning. 麻豆原创 Datasphere provided us with a solution to build a harmonized layer across 麻豆原创 and non-麻豆原创, cloud, or on-premise data sources, making the best use of our existing investments in 麻豆原创, Microsoft Azure, Salesforce, and Oracle.鈥�

鈥撎�David Johnston, Chief Information Officer, Messer

麻豆原创 Datasphere represents the tailored integration point for all partners enabling customers to connect, unify, and manage 麻豆原创 and non-麻豆原创 data unlike ever before. With the support of some of the world鈥檚 most renowned advisory firms, such as Accenture, CapGemini, Deloitte, EY, IBM, and听, every organization can enable a business data fabric to deliver meaningful data to their data consumers.

We welcome all partners to join us in the mission of empowering customers to unleash the power of business data.

Get Started Today

Start your journey today to unleash the power of your business data across your data landscape with 麻豆原创 Datasphere.

• 听and the new capabilities with the guided experience
• 听instantly with the free tier of 麻豆原创 BTP
• 听to hear more about these new 麻豆原创 and partner innovations
• Read听A Deeper Look Into How 麻豆原创 Datasphere Enables a Business Data Fabric, by Juergen Muller, CTO and member of the Executive Board of 麻豆原创 SE

JG Chirapurath is chief marketing and solutions officer for 麻豆原创 BTP.

This piece was originally published on the 麻豆原创 News Center.

The post Unleashing the Power of Business Data with 麻豆原创 Datasphere appeared first on 麻豆原创 Australia & New Zealand News Center.

Auckland, New Zealand 鈥� 20 September 2022 鈥� New Zealand farmer-owned co-operative Ballance Agri-Nutrients (Ballance) has successfully completed the first phase of a multi-year cloud program, migrating to 麻豆原创 cloud solutions, 麻豆原创 S/4HANA Cloud and 麻豆原创 Business Technology Platform on Amazon Web Services (AWS), to deliver greater business value to its farmers.

The migration was achieved in just five months, to avoid running into peak farming season and prevent delays to Ballance鈥檚 customer facing geospatial initiatives, and went live over a single weekend in March 2022.

By moving to 麻豆原创 S/4HANA Cloud private edition and 麻豆原创 Business Technology Platform onto AWS in the first phase of its transformation, Ballance has established a stabilised core and solid foundation in the AWS cloud to drive and support future strategic deliveries, where it looks to further leverage the 麻豆原创 and AWS platforms to enhance its overall customer experience and digital offerings.

Ballance decision to engage 麻豆原创 and Amazon Web Services (AWS), and to partner with 麻豆原创鈥檚 Cloud Success Services to manage the availability, performance and maintenance of its cloud infrastructure has allowed Ballance to reduce demand on internal resources by 10 per cent, shifting its focus from delivering operational support and maintenance to driving value through on-farm digital services for its customers.

David Healy, Chief Digital Officer at Ballance, said, 鈥淲e selected 麻豆原创 and AWS as partners because of their deep knowledge and history of migrating existing 麻豆原创 environments into the cloud and their focus and alignment to enabling Ballance鈥檚 future geospatial and on-farm application initiatives. They understood the urgency and importance of this phase and created a seamless and rapid transition for us.鈥�

鈥淲e had initial concerns around performance, shifting from architecture hosted in New Zealand to the cloud hosted in Australia, however the performance is much more consistent and stable, and more importantly we now have the ability to scale when required during our seasonal peaks which is critical for us. Knowing that there is a team dedicated to looking after the environment, managing security, availability and maintenance has really allowed us to focus on delivering value to our customers.鈥�

Ballance has been running 麻豆原创 since 2009 and saw an opportunity to use the technology more effectively.

鈥淭he way I put it, is we had a Rolls Royce in the garage, but we were not servicing and maintaining it. Everything was just in time, and we were always lagging on updates and as a result other work and deliverables. The service and maintenance alone have been a huge improvement, especially for security, stability and time for us, the stats speak for themselves 鈥� 10 per cent reduction in FTE managing their core 麻豆原创 environment, 20 per cent reduction in 麻豆原创 support and maintenance, 70 per cent reduction in workload managing hardware and resource upgrades and 99.9 per cent availability of 麻豆原创 production environment鈥�. said David.

Key to the success of the project has been Ballance鈥檚 partnership with 麻豆原创 from the executive level through to the project team, which created an open, transparent environment for problem solving. It became a joint project dedicated to ensuring a smooth transition. The deep product knowledge of the 麻豆原创 team resulted in faster resolution of any technical issues.

Phil听Cameron, Chief Operating Officer, 麻豆原创 Australia and New Zealand, said,听鈥淏allance听Agri-Nutrients鈥� migration to 麻豆原创 cloud solutions, achieved in just five months, is evidence of the value RISE with 麻豆原创 is delivering to customers. By moving to the cloud,听Ballance听is able to spend more time and resource on driving greater value for its customers, rather than on keeping its systems running. We鈥檙e incredibly proud of our partnership and of how 麻豆原创 technology is supporting听Ballance听to achieve its ambition of helping farmers work more productively, profitably, and sustainably鈥�.

Scene set for Phase II

The second phase of the program started in June 22 and focusses on enhancing Ballance’s existing 麻豆原创 Customer Experience Solutions, which power its farmer platform, MyBallance. The customer-facing platform will be moved to 麻豆原创 Commerce Cloud, which will enable Ballance to deliver more personalised geospatial experiences, products, and services to New Zealand farmers.

The post Ballance delivers customer value through 麻豆原创 appeared first on 麻豆原创 Australia & New Zealand News Center.

Registration just kicked off for this entirely free virtual event, being held November 16-18, revealing a thoughtfully curated agenda where 麻豆原创 and industry experts, along with an unprecedented number of customers and partners, will share strategic insights, the latest innovations, and best practices. Above all, this year鈥檚 event puts customers and partners in the spotlight.

鈥淢ore than ever, this year鈥檚 麻豆原创 TechEd reflects our commitment to deliver a continuous, personalised learning journey that inspires and engages our 2.8 million strong,鈥� said Juergen Mueller, chief technology officer and member of the Executive Board of 麻豆原创 SE. 鈥淲e designed the complete agenda around greater opportunities to network with like-minded innovators in real-world, fun experiences. Half of our hands-on workshop sessions have unlimited seating, so that any number of attendees can join live and watch experts perform and explain exercises, which can then be done by anyone at their own pace. You鈥檒l also learn directly from customers and partners on how to apply the latest 麻豆原创 technologies to innovate for your professional career development and help your organization become an intelligent enterprise.鈥�

Innovate with 麻豆原创 Where It Matters for You
The entire 麻豆原创 TechEd line-up of expert sessions, dynamic hands-on workshops, and live Channel 1 broadcasts is structured around :

• Database and Data Management
• Analytics
• Application Development and Integration
• Intelligent Technologies
• Intelligent Suite Solutions and Processes
• Integrated Intelligent Suite
• Digital Transformation with Intelligent ERP
• Partner Innovation with 麻豆原创

Select the learning experience most valuable for you, given your career and company objectives and specific technology interests. Join expert sessions for a strategic view of how developers and other technologists are using the 麻豆原创 platform to help their organisations become intelligent enterprises. Jump into hands-on workshops to watch solution demos and try out creating extensions on (麻豆原创 BTP) of innovations extending the 麻豆原创 intelligent suite of applications 鈥� no pre-booking required.

Tune in anytime to Channel 1 for live, quick takes with world-class guests who will share their unique perspectives on game-changing topics.

Immerse Yourself in Real-World Innovations with Customers and 麻豆原创 Experts
This year, customers and partners will be front and center, directly sharing how they are using 麻豆原创 BTP to solve their biggest business challenges. They鈥檙e bringing what we call their 鈥渦se case factory,鈥� so you can learn from their experiences, by industry and 麻豆原创 solution. You can get answers to your burning questions in live Q&As or watch the replays at your convenience. They鈥檒l be backed up by sessions with 麻豆原创 experts sharing the latest product road maps and best practices curated from across the 麻豆原创 community.

Build Your Community to Win Together
麻豆原创 TechEd is much more than two days of nonstop education. It鈥檚 part of a continuous learning experience that brings together the entire 麻豆原创 ecosystem during this signature event, as well as enablement opportunities throughout the year.

Sessions and workshops will feature recommended resources to expand your knowledge such as accessing code on and exploring proven use cases on . Expand your learning, productivity, and performance with tailored learning from 麻豆原创, including certification opportunities in the .

麻豆原创 TechEd registration is open now. Visit the for full details about the agenda and sign-up details.

With Business Transformation on the agenda of all organisations as we rebound and rebuild in a post pandemic world, customers are looking for Resilience, Intelligence, Sustainability and Experience across their operations and RISE with 麻豆原创 combined with the Business Technology Platform makes this possible.

Join us at from November 16-18 to hear how our customers are achieving the promise of the Intelligent Enterprise with 麻豆原创 Business Technology Platform.

The post Three Reasons to Register for 麻豆原创 TechEd in 2021: Learn. Innovate. Together. appeared first on 麻豆原创 Australia & New Zealand News Center.

AGL also operates Australia鈥檚 largest electricity generation portfolio, responsible for about 20% of the total electricity capacity of the country.

AGL recently partnered with 麻豆原创 AppHaus Network member Bourne Digital to create the AGL One iOS app. Based on 麻豆原创 Integration Suite and 麻豆原创 Extension Suite, the app brings together AGL鈥檚 employee network in a single digital experience so they can access the right tool at the right time 鈥� every time, from anywhere. Powered by 麻豆原创 Business Technology Platform (麻豆原创 BTP), the solution recently won a 麻豆原创 Innovation Award in the Transformation Champion category.

Growing Company Needs Enhanced Digital Infrastructure

In June of 2019, AGL launched PT3 (People, Process and Performance Transformation), its initiative to unite all AGL sites across corporate and group operations into one technical platform. The initiative also aimed at delivering greater mobility and enabling AGL staff to work flexibly with mobile applications on their phones or tablets.

After first launch, however, user feedback showed the need to improve the solution and explore ways to better enable employees digitally.

AGL decided to examine employees鈥� user experience (UX) to help ensure a better adoption of the new platform. Clear focus of the new solution would be consolidation and ease of use. After a complete redesign of the mobile interface, AGL wanted to extend the strong relationship already in place with customers to the people who worked for the company.

Bringing in 麻豆原创 AppHaus Network Member Bourne Digital

AGL consulted with the same firm that helped design its customer experience, Bourne Digital. As an 麻豆原创 AppHaus Network member, Bourne Digital is part of the worldwide community of like-minded 麻豆原创-partners that work with customers in a creative environment to make innovation real, following 麻豆原创鈥檚 human-centered approach to innovation.

As a first step toward the new solution for employees, AGL tasked an internal service design team with replicating the service design process for employees鈥� mobile app. With the help of its employee experience center, the joint AGL and Bourne Digital project team conducted lifecycle mapping and extensive interviews with staff to discover the following key issues with the existing mobile interface:

• Too many tools in the environment made it hard for the employees to identify the correct tool for each situation.
• The usability of the previous solution was not simple and prevented proficiency.
• The solution missed data consolidation of several sources.
• Employee engagement was low due to dissatisfaction with the efficiency of the tools.

AGL One: iOS App Simplifies Employees鈥� Lives

Employees wanted a straightforward, consolidated, easy-to-use mobile experience. AGL and Bourne Digital worked with Apple to create an iOS app called听AGL One. The feedback collected in the interviews was used to create a completely redesigned mobile employee interface. Based on 麻豆原创 Integration Suite and 麻豆原创 Extension Suite, the app now brings together AGL鈥檚 employee network in a single digital experience.

鈥淎GL was focused on creating a highly engaging mobile experience for employees to improve productivity and engagement,鈥� said Selim Ahmed, CEO of Bourne Digital. 鈥淭ogether, AGL, Apple, 麻豆原创, and Bourne Digital created an integrated and scalable solution that extended their investment in 麻豆原创 S/4HANA with the agility of 麻豆原创 Integration Suite and 麻豆原创 Extension Suite. It has been a wonderful innovation story that puts employees at the center of the organization. The Bourne Digital 麻豆原创 AppHaus facility supported employee experience design thinking sessions.鈥�

One-Stop Shop for All Actions

The project team held a number of design thinking sessions at Bourne Digital鈥檚 AppHaus facility in Melbourne to re-imagine the employee experience.

Building on its existing investment in 麻豆原创 S4/HANA with 麻豆原创 BTP, the AGL One app combines a landscape of more than 300 IT applications into one single interface with only one main login to use. Even when employees want to switch back and forth between apps, they do not have to re-login and remember different passwords every time. Once signed in, the UX itself is听 accessible to the average employee, so they do not have to know specific tool names or apps to use them.

Built-in capabilities within AGL One prioritize tasks that are easy to do on the go, such as administrative tasks and approvals. This helps reduce cycle time on tasks that are often put off and need to be followed up on, making employees鈥� workdays more productive and efficient. Key features of the app include:

• Quick access to action all purchase order approvals in 麻豆原创 S/4HANA
• Assessments of workplace safety and reports available on the go, with the option to use a phone鈥檚 camera to add a photo and record safety observations or hazards in 麻豆原创 S/4HANA
• Personalization of the homepage for quick access to tools the employee uses most often
• Desk booking with desk locator, particularly following COVID-19 restrictions
• Holiday and leave request entry and management
• New colleague appreciation tool called 鈥淓nergise鈥�
• AGL news service with talking points, friends and family discounts, and easy access to AGL job boards to be active ambassadors outside the company
• Live news feed along with integration to 鈥淭he Source,鈥� AGL鈥檚 news and intranet
• Seamless third-party collaborations between 麻豆原创 back end and Apple user interface

By building an app expressly for its employees, AGL has successfully placed their user experience on the same priority level as its customers鈥�. AGL One supports a positive, streamlined experience for employees, whether at the office or in the field. After rolling out the app, the company has seen a motivation and engagement boost at work among employees. The app was released in October 2020 and the number of downloads speaks for itself: 1,600 out of 3,700 employees have downloaded the app so far, an adoption rate of nearly 50%.

鈥淲hen we first started this project, we looked at it the same way we鈥檇 look at anything we were doing for our customers,鈥� explained Joy Marrocco, IT Transformation Manager at AGL. 鈥淲e already had a great relationship there, why not apply that same approach to our employees? We wanted to drive digital adoption of employee tools, and this app is one of the ways that we are working to make access to these tools much quicker and easier for our people.鈥�

Award-Winning Solution Built with 麻豆原创 BTP

The innovation power of this application and the entire project was also recognized by the jury of the 2021 麻豆原创 Innovation Awards, with the AGL One app for employees winning in the Transformation Champion category.

The post AGL Employees Go Digital with New iOS App and 麻豆原创 BTP appeared first on 麻豆原创 Australia & New Zealand News Center.