Customers Archives - Âé¶¹Ô­´´ Australia & New Zealand News Center /australia/category/customers/ News & Information About Âé¶¹Ô­´´ Tue, 08 Sep 2026 02:35:20 +0000 en-AU hourly 1 https://wordpress.org/?v=7.1.4 Innovating with AI Because Reinvention Is in Cirque du Soleil’s DNA /2026/08/innovating-with-ai-cirque-du-soleil/#new_tab Fri, 07 Aug 2026 01:21:46 +0000 /australia/?p=7892 The post Innovating with AI Because Reinvention Is in Cirque du Soleil’s DNA appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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AI Adoption and Âé¶¹Ô­´´ Transformation: What Customers Report from Practice /2026/08/ai-adoption-transformation-what-customers-report/#new_tab Thu, 06 Aug 2026 01:25:59 +0000 /australia/?p=7897 The post AI Adoption and Âé¶¹Ô­´´ Transformation: What Customers Report from Practice appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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The Humanity and AI of It All: The State of Customer Experience /2026/07/state-of-cx-the-humanity-ai/#new_tab Thu, 30 Jul 2026 01:23:45 +0000 /australia/?p=7903 The post The Humanity and AI of It All: The State of Customer Experience appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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When Insight Is Not Enough: What’s New in Âé¶¹Ô­´´ Customer Experience Q2 2026 /2026/07/new-in-sap-cx-q2-2026-when-insight-is-not-enough/#new_tab Thu, 16 Jul 2026 01:42:44 +0000 /australia/?p=7905 The post When Insight Is Not Enough: What’s New in Âé¶¹Ô­´´ Customer Experience Q2 2026 appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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Breaking Down Silos to Unified Customer Data, Powered by the Advanced Success Plan for Âé¶¹Ô­´´ Customer Experience /2026/07/unified-customer-data-advanced-success-plan-sap-customer-experience/#new_tab Wed, 15 Jul 2026 01:59:40 +0000 /australia/?p=7907 The post Breaking Down Silos to Unified Customer Data, Powered by the Advanced Success Plan for Âé¶¹Ô­´´ Customer Experience appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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Drive Better HR and Business Decisions with Faster Insights and Governed Data: How Âé¶¹Ô­´´ Is Reinventing People Analytics /2026/07/how-sap-is-reinventing-people-analytics/#new_tab Tue, 07 Jul 2026 01:14:24 +0000 /australia/?p=7911 The post Drive Better HR and Business Decisions with Faster Insights and Governed Data: How Âé¶¹Ô­´´ Is Reinventing People Analytics appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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Customer Retention Over Acquisition: What the Advanced Success Plan for Âé¶¹Ô­´´ CX Offers Utilities Customers /2026/07/advanced-success-plan-for-sap-cx-offers-utilities/#new_tab Wed, 01 Jul 2026 01:29:49 +0000 /australia/?p=7913 The post Customer Retention Over Acquisition: What the Advanced Success Plan for Âé¶¹Ô­´´ CX Offers Utilities Customers appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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How AI Powers Customer Experience in Travel and Transportation /australia/2026/06/19/how-ai-powers-customer-experience-in-travel-and-transportation/ Fri, 19 Jun 2026 02:33:41 +0000 /australia/?p=7921 The post How AI Powers Customer Experience in Travel and Transportation appeared first on Âé¶¹Ô­´´ Australia & New Zealand News Center.

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Squadron Energy Wins Âé¶¹Ô­´´ Best Tech Award for Rapid ERP Transformation /australia/2025/11/14/squadron-energy-wins-sap-best-tech-award-for-rapid-erp-transformation/ Thu, 13 Nov 2025 22:40:48 +0000 /australia/?p=7755 ¹ó´Ç³Ü°ù-³¾´Ç²Ô³Ù³óÌýdeployment of Âé¶¹Ô­´´ Public Cloud ERPÌýestablishedÌý²¹Ìý³¦´Ç°ù±ðÌý³Ù±ð³¦³ó²Ô´Ç±ô´Ç²µ²âÌý±è±ô²¹³Ù´Ú´Ç°ù³¾Ìýthat enablesÌýthe businessÌýtoÌýscale and deliver onÌýitsÌýgrowth strategy SYDNEY,ÌýAustraliaÌý–Ìý6 Nov 2025ÌýÂé¶¹Ô­´´ SEÌý(NYSE: Âé¶¹Ô­´´)Ìýannounced thatÌýSquadronÌýEnergy,Ìý²¹Ìýfast growingÌýwholly Australian-owned renewable energy companyÌýhas been recognised...

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¹ó´Ç³Ü°ù-³¾´Ç²Ô³Ù³óÌýdeployment of SAP Public Cloud ERPÌýestablishedÌý²¹Ìý³¦´Ç°ù±ðÌý³Ù±ð³¦³ó²Ô´Ç±ô´Ç²µ²âÌý±è±ô²¹³Ù´Ú´Ç°ù³¾Ìýthat enablesÌýthe businessÌýtoÌýscale and deliver onÌýitsÌýgrowth strategy

SYDNEY,ÌýAustraliaÌý–Ìý6 Nov 2025ÌýÌý(NYSE: Âé¶¹Ô­´´)Ìýannounced thatÌýSquadronÌýEnergy,Ìý²¹Ìýfast growingÌýwholly Australian-owned renewable energy companyÌýhas been recognised for its outstanding digital transformation, winning the ERP Fast Growth category at the Âé¶¹Ô­´´ Best Tech Awards 2025 on October 7.ÌýÌý

ThisÌýaccolade celebrates Squadron Energy’s successful four-month deployment of Âé¶¹Ô­´´ Public Cloud ERP, whichÌýestablishedÌý²¹ÌýresilientÌýtechnology ±è±ô²¹³Ù´Ú´Ç°ù³¾ÌýpositioningÌýthe organisation for sustained growth in Australia’s evolving energy landscape. The new system enables Squadron Energy to scale operations, manage increasing transaction volumes, and streamline complex business processes, all while reducing manual workloads.ÌýÌý

“OurÌýnewÌýtechnology platform,ÌýfeaturingÌýÂé¶¹Ô­´´ S/4HANA Public Cloud, Âé¶¹Ô­´´ Business Technology Platform (Âé¶¹Ô­´´ BTP), Âé¶¹Ô­´´ Analytics Cloud, Âé¶¹Ô­´´ Concur and Blackline Account Reconciliation,Ìýhas deliveredÌýtangibleÌýbenefitsÌýthat supportsÌýour mission toÌýaccelerate and lead theÌýrenewable energyÌýtransition.â€�Ìýsaid Tuan Tran, Senior Manager Enterprise IT, Squadron Energy.Ìý“HighlightsÌýincludeÌýreducingÌýmonth-end reconciliation timeÌýbyÌý70% andÌýremovingÌýreliance on Procurement teams by empowering staff to raise and approve purchase orders independently via self-service functionality.â€�Ìý

“Squadron Energy’s transformation to a single cloud ERP is a great example of how the cloud can unlock real-time decision making and enable rapid time to value,â€� said Gretta Svendsen, Executive General Manager – Corporate, Âé¶¹Ô­´´ ANZ.Ìý“By unifying finance, procurement and analytics on Âé¶¹Ô­´´â€™s public cloud, underpinned by Âé¶¹Ô­´´ BTPÌýas a platform for innovation, Squadron has built a scalable digital foundation that supports operational rigor today and innovation,Ìýincluding Business AI, ³Ù´Ç³¾´Ç°ù°ù´Ç·É.â€�

Todd Slatter,ÌýAPAC Âé¶¹Ô­´´ Cloud ERPÌýLead, Deloitte, who led the implementationÌýutilisingÌýDeloitte’s Âé¶¹Ô­´´ Qualified Partner Packaged SolutionÌýsaid, “Squadron Energy’s resultsÌýdemonstrateÌýthe power of a packaged, purpose-built approach to cloud ERP for high-growth businesses. TheÌýout-of-the-box solutionÌýdelivered measurable efficiencies while preserving flexibility for future innovation.â€�

With the ERP platform acting as aÌýcatalyst for continuedÌýinnovation, Squadron Energy isÌýactivelyÌýcollaborating with Âé¶¹Ô­´´ andÌýitsÌýpartners toÌýaccelerate the delivery ofÌýadvancedÌýfeatures and functionality,Ìýcreating opportunitiesÌýtoÌýleverageÌýAI forÌýintelligent automation andÌýnext-generationÌýdigital workflowsÌýthatÌýextend the platform’s value across the organisation.Ìý

The Âé¶¹Ô­´´ Best Tech AwardsÌýrecogniseÌýhigh-growth businesses that lay robust digital foundations for scalable success, with judges seeking examples of technology-driven resilience, operational efficiency, and enduring achievement.Ìý

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Âé¶¹Ô­´´ Partner Network Raises $1 Million for Childhood Cancer in 14th Annual Regatta /australia/2025/11/14/sap-partner-network-raises-1-million-for-childhood-cancer-in-14th-annual-regatta/ Thu, 13 Nov 2025 22:26:41 +0000 /australia/?p=7751 Landmark achievement caps 14 years of industry collaboration, with latest Redkite Regatta raising $100,000 through racing, sponsorship and extraordinary employee dedication. AUSTRALIA, Sydney — November...

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Landmark achievement caps 14 years of industry collaboration, with latest Redkite Regatta raising $100,000 through racing, sponsorship and extraordinary employee dedication.

AUSTRALIA, Sydney — November 11, 2025 — The Âé¶¹Ô­´´ ANZ partner network today announced that it has reached its $1 million fundraising target for Redkite, an Australian charity dedicated to supporting families facing the challenges of childhood cancer. The achievement comes as a result of $100,000 being raised at this year’s 14th Redkite Regatta – an annual event that brings together Âé¶¹Ô­´´ executives, partners and customers for a day of friendly competition and connection.

Hosted by the picturesque Middle Harbour Yacht Club (MHYC), the regatta is in part made possible by the generosity of its members making their boats and skippers available to support the fundraising efforts. Since it kicked-off in 2011, the annual event has set itself a $1 million target, powered through the participation and sponsorship of organisations including Atturra (Platinum Sponsor), Accenture, CBS Consulting, Deloitte, DXC Technology, Fair Consulting Group, HR Crowd, PwC, SNP Group, Wipro and Zalaris. Over the years it has also benefited from additional fundraising efforts including raffles – and this year, Ana Travers, Regional Head of Alliance – Âé¶¹Ô­´´ Signavio APJ, contributed $7,500 by shaving her head.

Ashley McGibbon, Chief Partner Officer, Âé¶¹Ô­´´ ANZ, said “Events like the Redkite Regatta do more than bring our industry together for a great day on the water – they create real, measurable impact for families facing childhood cancer. They also showcase the teamwork, shared purpose and community spirit that define our partner network and commitment to what OneÂé¶¹Ô­´´ is all about: people, relationships, outcomes and the difference we make together. Fundraising events like this strengthen the bonds between our teams and partners and remind us that the same collaboration driving customer success can also drive meaningful change in our communities. A huge thank you to MHYC and all sponsors for making the Regatta such a success.â€�

“Through the Redkite Regatta, both this year and over the past 14 years, Âé¶¹Ô­´´ and their partners have demonstrated their enduring commitment to helping families facing childhood cancer across Australia. Their generosity helps parents stay by their child’s side in hospital by easing the financial pressures of a cancer diagnosis and funding the emotional and practical care families need to cope with the trauma that childhood cancer brings. We’re so grateful to Âé¶¹Ô­´´ and its partners for their unwavering passion, ambition and generosity,â€� said Redkite CEO, Monique Keighery.

This year’s winners included Perisoft, who claimed the Division 1 title, while EPI-USE took the Division 2 win across races which catered to every appetite from comfortable cruising to high-speed racing.

“We are proud to have taken out Division 1 at this year’s Redkite Regatta and even prouder to have done so while supporting such an important cause. Events like this remind us of the importance of community spirit, and we are honoured to support Redkite and its work,� said Mahesh Viswanathan, Managing Director, Perisoft.

“Joining Âé¶¹Ô­´´ for the Regatta in support of the Redkite Foundation was an incredible experience. It was a perfect day on the water, filled with great company and a shared sense of purpose. Sailing together was a powerful reminder of the importance of teamwork and trust, and it was inspiring to see so many people unite behind such a meaningful cause,” said Ian Fox, Managing Director, EPI-USE ANZ.

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