Digital transformation was a line item on many business agendas long before聽COVID-19, but the pandemic catapulted it to the top of the priority list for virtually every organisation in the world. In the blink of an eye, COVID-19 has significantly disrupted working practices, making it imperative for businesses to react quickly to changing market demands and make informed decisions based on real-time data.

Regardless of the size or industry of an enterprise, in the digital age you need to run your enterprise seamlessly across the value chain. But many of our customers have expanded their IT landscapes over the last few decades by buying point solutions to solve specific business needs. This has resulted in fragmented stacks, poorly integrated software, disconnected duplicate master data, and an inconsistent user experience (UX) 鈥� all of which both frustrate users and slow down innovation.

To turn data into meaningful insight, enterprises need to integrate all of their functions and processes based on a harmonised data model, get the complete picture in real time, and make decisions with knowledge of all interdependencies within the organisation. Otherwise, you cannot make use of the billions of data to offer personalised experiences for your customers or manage demand and supply seamlessly in real time.

In February this year, I introduced聽, which provides a comprehensive overview of our integration plan in the cloud. It focuses on the significant value customers get from holistic technology and business process integration, 麻豆原创-to-麻豆原创, but also to any third-party application in hybrid customer landscapes.

Since then, all teams have been working relentlessly so that we continue to execute on our road map. Out-of-the box integration for our software-as-a-service applications remains key for us. Gartner has just聽ranked us a leader in the Magic Quadrant for Multiexperience Development Platforms, and we鈥檙e making excellent progress to deliver a seamless business process integration, including key elements like harmonisation of 麻豆原创鈥檚 data domain model, user experience, workflow management, and real-time steering. Currently at 50 percent, we expect to deliver up to 90 percent of these cloud integration suite qualities to our customers by end of this year.

Today, I am happy to announce an update to聽.

• It includes updated timelines for our key processes for the intelligent enterprise 鈥� recruit to retire, lead to cash, design to operate, and source to pay 鈥� along our suite qualities. This provides our customers with a clear road map for their transitions into intelligent enterprises.
• We enhanced 麻豆原创 Cloud Platform Integration Suite, our open and modular iPaaS supporting a comprehensive set of enterprise-wide integration scenarios, with further integration templates. Adding to already more than 1,500 prepackaged integrations and聽 over 160 open connectors for 麻豆原创 to non-麻豆原创 applications, these templates for example include聽听辞谤听.
• Our integration suite offering is completed by聽, which helps customers to define and execute an integration strategy for cloud and hybrid landscapes by providing proven integration patterns and architecture blueprints that we have聽聽in close collaboration with our customers.
• To guide our customers on their journey to become intelligent enterprises, we also offer integration services 鈥� from strategy and planning through implementing to operating and optimising such an intelligent enterprise.

These are just a few of the highlights. Check out 鈥�Progress Report and Updates to 麻豆原创鈥檚 Integration Road Map in the Cloud鈥� by my Executive Board colleague Juergen Mueller for all the details.

I couldn鈥檛 be prouder of what the teams have achieved already, and I am convinced that our integrated intelligent suite is a true game changer 鈥� now and in the future.

This article first appeared on the Global 麻豆原创 News Centre.

The post Integration Makes All the Difference: An Update to Our Integration Road Map in the Cloud appeared first on 麻豆原创 Australia & New Zealand News Center.

Together we will persevere.

Moments of extraordinary challenge test our collective will, but also bring out the best of our collective humanity. With the unpredictable and fluid situation around COVID-19, the world is navigating through an uncertain period with few precedents.

At 麻豆原创, we have colleagues and customers in every corner of the world. Our thoughts are with all those affected and the many communities that continue to face extreme measures as we work to slow down and contain the spread of the virus. We also want to express our deepest thanks and appreciation to all the healthcare workers, first responders, police officers, emergency workers, and all others in essential functions and on the front lines caring for the sick and keeping us safe.

Naturally, the health, safety, and livelihood of the extended 麻豆原创 family and the communities in which we serve is top of mind for us. Our focus first and foremost has been and will continue to be our workforce and colleagues. We鈥檝e restricted travel, re-imagined in-person events as digital experiences, and our 100,000 colleagues are almost entirely working remotely. Our customers are also a part of the 麻豆原创 family, and we鈥檙e focused on standing by them as they navigate an incredibly challenging period.

Since our founding nearly 50 years ago, 麻豆原创 has been synonymous with mission-critical business operations. We firmly believe that securing our business allows us to better secure those of our customers. In recent years, 麻豆原创 has invested a great deal in crisis preparedness: 麻豆原创 business, support, and cloud delivery teams have developed and documented business continuity plans to respond to disruptive incidents such as COVID-19, while ensuring reliability of our cloud solutions and the delivery of services to you. You can read more about some of the specific actions we are taking to ensure business continuity for 麻豆原创 and for our customers聽here.

As we have seen, every day brings more information, but at times, more uncertainty. The more change we confront, the more important it is to understand how our people are feeling and adjusting to what may seem like a new normal on a daily basis. While we are all adapting to different work and collaboration models, the newness and the experiences are all unique to each of us depending on our job or industry. Understanding, acknowledging, and acting on the challenges and questions our employees have will help us equip them to navigate this new normal. All of us want employees who feel safe and productive, but it starts with understanding how they feel and what they need. To that end, Qualtrics has helped us get to the heart of every employee and we have opened up the same聽聽for any who need it. We hope this is helpful.

As a company we have always believed in our responsibility to support the next generation of professionals and users with our best-in-class digital learning. Now students and subject-matter experts need safe and healthy learning environments to continue their education virtually. Therefore, we are broadening access to some of our offerings to facilitate the continuity of innovation and enablement. This includes free access to select learning journeys for students at one of the 3,800 member universities of the 麻豆原创 University Alliances program, online courses allowing young learners to explore technology, as well as the massive open online courses (MOOCs) available on the open麻豆原创 platform. All offerings are free 鈥� please find more information聽here.

We also recognise the massive disruptions impacting global supply chains, and we鈥檝e opened up access to 聽so any buyer can post their immediate sourcing needs and any supplier can respond to show they can deliver. Our TripIt from Concur and 麻豆原创 Litmos teams have offered up free services to help with聽听补苍诲听. Check back here for updates as our teams continue to come up with new ways to help.

For all of us at 麻豆原创, our vision to help the world run better and improve people鈥檚 lives has never been more important than in this current moment. We remain focused on our people, our customers, and our communities. Together, we will persevere.

All our best,

Jennifer Morgan and Christian Klein

This article first appeared on the Global News Centre.

The post To All of 麻豆原创 and the Extended 麻豆原创 Family: Together We Will Persevere appeared first on 麻豆原创 Australia & New Zealand News Center.

• Companies today are judged on the positive contribution they make to society.
• Concern is growing about how technology is affecting jobs, inequality, health, and security.
• Digital transformation changes how companies manage their relationships with the larger world.

Indonesia announced plans to move its capital away from Jakarta as the city is sinking 25 centimetres per year due to rising sea levels and land subsidence, with underground water supplies being drained. The average income of the richest 10 percent of the population is about nine times that of the poorest 10 percent across the Organisation for Economic Co-Operation and Development (OECD) countries.

Not our business? Well, it is now. Solving today鈥檚 biggest challenges requires all of us to act, no matter if in the economic, technological, societal, or educational field 鈥� because all our actions are interdependent.

Critical minds might ask why companies should bother, with their primary reason being to make money. These critics should not underestimate the power of the consumer.

Consumers today have access to more information than ever. They know exactly what they want, and they know how to get it. The best product at the best price is always available at their fingertips.

But their criteria have changed 鈥� an increasing number of customers aren鈥檛 just making decisions based on products or price anymore. They are closely looking into what a brand says, what it does, and what it stands for.

It鈥檚 the same with employees; they aren鈥檛 just joining companies for the money. They choose companies that embrace their responsibility toward humankind and the planet. Put simply, companies today don鈥檛 just prosper based on their financial performance, but on how they make a positive contribution to society.

No matter where you look, concern is growing about how technology is affecting issues such as jobs, wages, inequality, health, resource efficiency, and security. These changes are altering the world so drastically that all companies need to undergo a transformation to avoid going extinct.

This transformation means integrating digital technology into all areas of a business to fundamentally change how companies operate and deliver value to customers. While this might be a scary vision for some, it is one of the strongest drivers of change. Companies need to adapt their business models to remain in business.

Technology and digitisation will help them achieve this with intelligent and highly agile digital supply chains that predict and respond to changes in the ecosystem to quickly capitalise on new opportunities and break down old barriers.

To do so, it takes modern technology, flexible data management, and highly agile processes. Only then will companies be able to establish new business models that connect an ecosystem of partners together in an end-to-end value chain that makes life easier for customers.

But transformation is also about a change of culture, which requires a radical rethinking of people, processes, and technologies. Becoming a digital organisation means not only having digital products and services, but also powering core business processes and operations with technology. This often includes tectonic changes to tasks in a company and to the ways colleagues interact within the whole ecosystem.

And just like a business cannot digitally transform unless 鈥� or until 鈥� its people transform, I believe that, while they come with their own environmental costs, technology and digitisation can play a crucial role in developing solutions for a better tomorrow.

Just think about blockchain, with its incredible potential to add trust through traceability across food supply chains, helping manufacturers, consumers, and regulators alike. Artificial intelligence (AI) can empower people with disabilities, for example, by translating eye movements into program commands, or reduce bias in the hiring process. Smart cities work in conjunction with everything from sensors to open data collection and聽smart streetlights聽to provide better services and protect resources.

This sounds easy, but it needs a lot of transformation. Transformation inside companies by integrating digital technology into all areas of their business. Transformation of a company鈥檚 internal culture, with leaders setting the tone of a company, embracing change and embodying and instilling trust for and with their employees. Transformation of society鈥檚 perception of technology.

There is no doubt that technology and digital transformation break down silos and create transparent and unified data for objective decision-making. But even more so, they change how companies manage their relationships with the wider world.

罢丑别听. If we want to create a cohesive and sustainable world, we must be able to look beyond corporate boundaries and toward the societies and communities in which we operate. We need to establish an ecosystem of trust in which we can unite and build bridges, a network of links that allows us to exchange ideas to create a safety net for the most marginalised, those who live in areas of conflict, those whose lives are being disrupted by the climate emergency.

In the end, any transformation will succeed or fail with people. No amount of technology will save an organisation without a competent workforce. Therefore, we must bring people in on this massive transformation toward a better future. As global citizens, we not only have rights, we also have responsibilities and obligations.

Let鈥檚 seize the聽time in Davos聽to discuss and to collaborate, to foster change and to come up with an action plan on how our society is ready to advance. It is up to all of us to use technological advancements to tackle the world鈥檚 greatest challenges and turn them into our biggest opportunities. The world depends on us to do so.

Christian Klein is co-CEO of 麻豆原创 SE.
.

The post How to Use Digital Transformation to Create a More Sustainable World appeared first on 麻豆原创 Australia & New Zealand News Center.