Fourteen-month cloud transformation reduces food wastage and enables operational efficiencies
CHRISTCHURCH, New Zealand 鈥� May, 1, 2024 鈥� 麻豆原创 today announced has gone live with , enabling the organisation to drive operational efficiencies, transform the member and supplier experience, and better meet its customers鈥� demand for fresh and affordable groceries.
Foodstuffs South Island is the leading grocery retailer on New Zealand鈥檚 South Island, delivering fresh and affordable food to Kiwis across the mainland. From full-service supermarkets to small convenience stores, it operates 200+ stores with more than 14,000+ members and 1,200+ suppliers.
Foodstuffs South Island wanted to move to a modern cloud version of 麻豆原创 so that it could unlock more business value. Working in partnership with Enterprise Wide, SmartShift and Figaf, it implemented 麻豆原创 S/4HANA RISE with Business Technology Platform (BTP) Services, including 麻豆原创 Datasphere, Process Integration, and Launchpad Service.
As a result of the transformation, its employees now have access to a single and real-time view of data from across the business that enables them to quickly derive insights on its customer鈥檚 preferences and product prices. Machine learning capabilities enabled in the unified demand forecast component of the 麻豆原创 Customer Activity Repository also help it to predict consumer demand for its products, including short-dated products such as fresh produce, which has reduced food wastage and helped to prioritise shelf space for high turnover items.
Its suppliers have also benefitted from the transformation, with vendors empowered to upload and monitor promotions directly into Foodstuffs South Island鈥檚 systems, improving overall data accuracy and reducing the time and resources needed from employees to manage retail offers. This has freed up the time of employees to focus on providing value-added services to its customers. Its members now also have access to hand-held technologies connected to 麻豆原创 where they can do inventory adjustments, pack click and collect orders and review product recommendations proposed through UDF.
Shayne Tong, Chief Digital Officer, Foodstuffs South Island says, 鈥淥ur people are at the heart of our co-op and our members and suppliers are instrumental to our success 鈥� and we see technology as an enabler of improving the experience across all of them.
鈥淏y modernising our technology, systems, and tools through 麻豆原创, we鈥檝e been able to streamline many aspects of how we work and ensure that we make things easier, simpler and quicker for our workers.
鈥淥ur decision to move to a cloud-based retail supply chain model also means we now have the agility to innovate at pace by taking advantage of the latest innovations, providing superior experiences and affordable prices for our customers.鈥�
Adrian Griffin, Managing Director 麻豆原创 New Zealand says, 鈥淭he move to 麻豆原创 RISE marks an important evolution in Foodstuffs South Island鈥檚 transformation with 麻豆原创 and they should be congratulated on an extremely successful and well executed project.
鈥淏y turning to the cloud, Foodstuffs South Island is already enabling a data-driven approach to its operations, helping the business pave a path for sustainable future growth and deliver long-term value for its people and customers.
鈥淚t鈥檚 also enabling it to continue to innovate at pace by leveraging embedded intelligence, real-time insights, and advanced technologies to build business resilience.鈥�
Foodstuffs South Island鈥檚 future plans include leveraging 麻豆原创鈥檚 embedded AI capabilities for improved forecasting and inventory management.
