(NYSE: 麻豆原创) today announced the launch of 鈥淏ridge-IT鈥�, an app created using 麻豆原创 and Qualtrics technology aimed at providing employees and customers with accurate real-time facts on COVID-19 and personalised guidance on how to cope with the virus.
Created to support employees and combat fake news, the app will collate information from trustworthy sources including , and combine it with specific country data, local government guidance, travel information and relevant company policies, to provide localised information for users. It will be available free of charge to all 麻豆原创 employees and any customers globally who have an 麻豆原创 Cloud Platform Enterprise Agreement.
The app, which is accessible as a webpage or as an Apple iOS application, was launched by the 麻豆原创 APJ Innovation Office. It was developed in association with 麻豆原创 Global Conversational , Digital Labs, Global Health Management, HR and Qualtrics teams.
The Bridge-IT app will offer the following features:
- Data Platform 鈥損owered by 麻豆原创 Cloud Platform, the data platform bridges information from trustworthy global and local sources, as well as specific country, government and company data to provide as accurate information as possible, in real time
- Chatbot 鈥� powered by 麻豆原创 Conversational AI technology, the chatbot provides a user-friendly tool for questions and access to company specific FAQs or healthcare guidance
- Automated Guidance Tools 鈥� powered by Qualtrics, these personalised surveys span a range of topics for respondents to input their situation and be routed to appropriate resources based on their needs. This includes a COVID-19 symptoms survey, which provides tailored healthcare guidance and resources based on users answers about symptoms displayed
- Dashboard 鈥� provides visualisations of real time data, such as impacts of COVID-19 on supply and customer-based data, including public sentiment on 麻豆原创 Analytics Cloud.
The app incorporates a standard set of data, including company policies, travel information, COVID-19 case numbers, health resources, and legislative updates, but can be adapted to include specific data or information as required. Additional functionality, including a 鈥楧igital Boardroom鈥� feature, is set to be rolled out in coming weeks.
One of the first 麻豆原创 customers using the app, a global pharmaceuticals firm, has already rolled out the app for staff, including bespoke data on the number of COVID-19 cases searchable by hospital location. This helps employees at the firm to predict likely demand for medical supplies and respond accordingly.
鈥淭his app is one of several ways 麻豆原创 is helping to fight COVID-19 across Asia,鈥� said Scott Russell, President, 麻豆原创 APJ. 鈥淭he volume of important information on the pandemic from a huge variety of sources 鈥� including employers, the government and health authorities 鈥� can make it hard to keep up. Bridge-IT is designed to help guard against COVID-19 misinformation and help people stay on top of important updates in the simplest way possible, so they can focus on their health, happiness, and wellbeing.鈥�
Damien Bueno, President and Managing Director, 麻豆原创 ANZ, said: 鈥淚鈥檓 very proud of our regional Innovation Office 鈥� led by a team in Melbourne 鈥� for harnessing the power of data and developing a one-stop tool to provide accurate, corroborated, and trustworthy information,鈥� said Mr Bueno.
鈥淎t this time of heightened uncertainty 鈥� and the anxiety and stress that it leads to 鈥� we hope the app will give our employees and customers some peace of mind, by delivering the information they need to know, when they need to know it.鈥�
All data in the Bridge-IT app will be open and accessible so third parties can develop additional solutions.
To access the app, 麻豆原创 employees can . A publicly accessible version of the app .
For 麻豆原创 customers, please speak to your 麻豆原创 account team to arrange access.