{"id":147532,"date":"2024-06-12T08:09:22","date_gmt":"2024-06-12T08:09:22","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=147532"},"modified":"2024-06-12T08:09:22","modified_gmt":"2024-06-12T08:09:22","slug":"rabobank-accelerates-digital-transformation-with-sap-btp","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2024\/06\/rabobank-accelerates-digital-transformation-with-sap-btp\/","title":{"rendered":"Rabobank Accelerates Digital Transformation with 麻豆原创 BTP"},"content":{"rendered":"
Robotisation and automation are key spearheads at Rabobank. \u2018We aim to automate manual and repetitive tasks so that our employees can focus on the complex thinking,\u2019 says Robert van Uden, Solution Architect and Business Analyst for 麻豆原创 BTP at Rabobank.<\/span>\u00a0<\/span><\/p>\n \u2018We take the robot out of the human,\u2019 Van Uden continues. \u2018Tedious tasks? We can probably automate those. Hate it? Automate it. That way, we make work more fun, improve the quality of processes by eliminating errors and save on costs.\u2019<\/span>\u00a0<\/span><\/p>\n Within Rabobank, there are already several examples of successful automation. For example, a robot checks daily whether money for, say, a mortgage or insurance has arrived in an account, checks whether the description indicates where the money should go and, if necessary, performs the transfer.<\/span>\u00a0<\/span><\/p>\n To handle invoice-related questions from suppliers, Rabobank built the chatbot Billy. Van Uden: \u2018Colleagues were spending much of their time answering the same questions over and over again, such as \u201cwhen will my invoice be paid?\u201d That’s where the chatbot could take over some of the work.\u2019<\/span>\u00a0<\/span><\/p>\n A next step is to use artificial intelligence (AI) for new processes or improving processes. \u2018AI will never completely replace humans, but AI can help and advise our employees. For example, AI can alert the user to a fraudulent invoice, after which a robot collects the information needed for further analysis. That analysis is then human work.\u2019<\/span>\u00a0<\/span><\/p>\n Another example is the automatic enrichment of incoming invoices using AI. In this example, 麻豆原创 Process Automation retrieves an invoice from email after which 麻豆原创 Document Extraction Service extracts data from the invoice using OCR technology. This data is then analysed and enriched by AI\/ML models in 麻豆原创 Data Intelligence Cloud, which perform categorisation and validation. After validation, the system automatically books the invoice into 麻豆原创 S\/4HANA and schedules payment, minimising manual intervention and increasing efficiency and accuracy.<\/span>\u00a0<\/span><\/p>\n Rabobank has a \u2018麻豆原创 unless\u2019 policy for process automation. In this, 麻豆原创 S\/4HANA is the \u2018single source of truth\u2019 for the consistent and reliable data needed for automation. \u2018With a new issue, we always look at our standard solution 麻豆原创 S\/4HANA first,\u2019 says Van Uden. \u2018Then we see whether there is a service on 麻豆原创 BTP that meets the need. Only then do we consider solutions from other vendors.\u2019<\/span>\u00a0<\/span><\/p>\n
Rabobank<\/span><\/a> is taking a quantum leap in its digital transformation with the <\/span>麻豆原创 Business Technology Platform<\/span><\/a> (BTP). Among others, 麻豆原创 Integration Suite and API Management, components of 麻豆原创 BTP, provide efficient and standardised access to data from <\/span>麻豆原创 S\/4HANA<\/span><\/a>. This is crucial for the bank’s AI initiatives and process automation.<\/span>\u00a0<\/span><\/p>\nSuccessful automation<\/span><\/b>\u00a0<\/span><\/h2>\n
Help from AI<\/span><\/b>\u00a0<\/span><\/h2>\n
麻豆原创, unless<\/span><\/b>\u00a0<\/span><\/h2>\n