{"id":143738,"date":"2022-08-19T08:31:48","date_gmt":"2022-08-19T08:31:48","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=143738"},"modified":"2023-09-27T18:02:52","modified_gmt":"2023-09-27T18:02:52","slug":"touching-the-lives-of-south-africans-every-single-day","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/","title":{"rendered":"Touching the Lives of South Africans Every, Single, Day"},"content":{"rendered":"<p><a href=\"https:\/\/www.bcx.co.za\/\">BCX<\/a> is one of the largest ICT and telecomms companies in South Africa and Africa, responsible for keeping major infrastructure up and running for businesses and individuals across the contry and continent.<\/p>\n<p>After COVID-19 struck, BCX realised it needed a new go-to-market strategy. It spent time working on its purpose and mission, drilling down and addressing how it delivers value to its customers.<\/p>\n<p>Here, in an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding (a timed, daily, power-cut that affects countless midmarket businesses across South Africa) head-on.<\/p>\n<section\n            data-inpsyde-embed=\"youtube\"\n            data-inpsyde-embed-atts=\"{&quot;width&quot;:640,&quot;height&quot;:960}\"\n            data-inpsyde-embed-frame=\"&lt;iframe title=&quot;The Partner View: BCX and the Path to Innovation&quot; width=&quot;640&quot; height=&quot;360&quot; src=&quot;https:\/\/www.youtube.com\/embed\/B4QSqrEsSwU?feature=oembed&amp;amp;enablejsapi=1&quot; frameborder=&quot;0&quot; allow=&quot;accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share&quot; referrerpolicy=&quot;strict-origin-when-cross-origin&quot; allowfullscreen id=&quot;embed_9e02a5e7-d0ad-4c27-b24f-2c8f51cb237b&quot;&gt;&lt;\/iframe&gt;\n\"\n        ><\/p>\n<div class=\"inpsyde-embed-overlay\">\n<div class=\"inpsyde-embed-overlay-container\">\n<h3><a\n                            rel=\"noreferrer\"\n                            href=\"https:\/\/youtu.be\/B4QSqrEsSwU\"\n                            target=\"_blank\"\n                            title=\"Click to visit YouTube\"\n                        >The Partner View: BCX and the Path to Innovation<\/a><\/h3>\n<p>Click the button below to load the content from YouTube.<\/p>\n<div class=\"embed-options-wrapper\">\n<div class=\"play-button-outer\" data-action=\"loadThis\">\n<div class=\"play-button\" data-action=\"loadThis\"><\/div>\n<\/div>\n<p>                        <a\n                            href=\"#\"\n                            data-action=\"unlockSource\"\n                            title=\"Click here to permanently allow embeds from YouTube.\"\n                        >Always allow YouTube<\/a><br \/>\n                        <!--<button data-action=\"unlockAll\">Always load all embeds<\/button>-->\n                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div\n                data-inpsyde-embed-preview=\"youtube\"\n                style=\"\n                    max-width:640px;\n                    max-height:360px;\n                    \"\n            >        <img decoding=\"async\" src=\"https:\/\/news.sap.com\/africa\/files\/inpsyde-embed-privacy\/youtube\/B4QSqrEsSwU.jpg\" alt=\"The Partner View: BCX and the Path to Innovation\"><\/p>\n<div class=\"ytp-large-play-button ytp-button\">\n            <svg height=\"100%\" version=\"1.1\" viewBox=\"0 0 68 48\" width=\"100%\">\n                <path class=\"ytp-large-play-button-bg\"\n                    d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"\n                    fill=\"#212121\"\n                    fill-opacity=\"0.8\"><\/path>\n                <path d=\"M 45,24 27,14 27,34\" fill=\"#fff\"><\/path>\n            <\/svg>\n        <\/div>\n<\/p><\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BCX is one of the largest ICT and telecomms companies in South Africa and Africa, responsible for keeping major infrastructure up and running for businesses&#8230;<\/p>\n","protected":false},"author":29,"featured_media":143740,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[41],"tags":[5598211,5549742,5598210,5598212,35295],"series":[],"sapn-display":[5598742,5598740,45149,279685],"sapn-type":[45018,144],"class_list":["post-143738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecosystem","tag-adriaan-van-der-bank","tag-bcx","tag-ilsa-keulder","tag-loadshedding","tag-south-africa","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-hero","sapn-type-feature","sapn-type-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Touching the Lives of South Africans Every, Single, Day - 麻豆原创 Africa News Center<\/title>\n<meta name=\"description\" content=\"In an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Touching the Lives of South Africans Every, Single, Day\" \/>\n<meta property=\"og:description\" content=\"In an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 Africa News Center\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-19T08:31:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-27T18:02:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2121\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"麻豆原创 News\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"麻豆原创 News\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\"},\"author\":{\"name\":\"麻豆原创 News\",\"@id\":\"https:\/\/news.sap.com\/africa\/#\/schema\/person\/53b9854bd790d6f18f3fc4bbb2ad7570\"},\"headline\":\"Touching the Lives of South Africans Every, Single, Day\",\"datePublished\":\"2022-08-19T08:31:48+00:00\",\"dateModified\":\"2023-09-27T18:02:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\"},\"wordCount\":136,\"image\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg\",\"keywords\":[\"Adriaan van der Bank\",\"BCX\",\"Ilsa Keulder\",\"loadshedding\",\"South Africa\"],\"articleSection\":[\"Ecosystem\"],\"inLanguage\":\"en-ZA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\",\"url\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\",\"name\":\"Touching the Lives of South Africans Every, Single, Day - 麻豆原创 Africa News Center\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/africa\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg\",\"datePublished\":\"2022-08-19T08:31:48+00:00\",\"dateModified\":\"2023-09-27T18:02:52+00:00\",\"author\":{\"@id\":\"https:\/\/news.sap.com\/africa\/#\/schema\/person\/53b9854bd790d6f18f3fc4bbb2ad7570\"},\"description\":\"In an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding.\",\"breadcrumb\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#breadcrumb\"},\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage\",\"url\":\"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg\",\"contentUrl\":\"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg\",\"width\":2121,\"height\":1414},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/news.sap.com\/africa\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Touching the Lives of South Africans Every, Single, Day\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.sap.com\/africa\/#website\",\"url\":\"https:\/\/news.sap.com\/africa\/\",\"name\":\"麻豆原创 Africa News Center\",\"description\":\"News &amp; Information About 麻豆原创\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/news.sap.com\/africa\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-ZA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/news.sap.com\/africa\/#\/schema\/person\/53b9854bd790d6f18f3fc4bbb2ad7570\",\"name\":\"麻豆原创 News\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\/\/news.sap.com\/africa\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/news.sap.com\/africa\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg\",\"contentUrl\":\"https:\/\/news.sap.com\/africa\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg\",\"caption\":\"麻豆原创 News\"},\"url\":\"https:\/\/news.sap.com\/africa\/author\/colleenraftery\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Touching the Lives of South Africans Every, Single, Day - 麻豆原创 Africa News Center","description":"In an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/","og_locale":"en_US","og_type":"article","og_title":"Touching the Lives of South Africans Every, Single, Day","og_description":"In an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding.","og_url":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/","og_site_name":"麻豆原创 Africa News Center","article_published_time":"2022-08-19T08:31:48+00:00","article_modified_time":"2023-09-27T18:02:52+00:00","og_image":[{"width":2121,"height":1414,"url":"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg","type":"image\/jpeg"}],"author":"麻豆原创 News","twitter_card":"summary_large_image","twitter_misc":{"Written by":"麻豆原创 News","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#article","isPartOf":{"@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/"},"author":{"name":"麻豆原创 News","@id":"https:\/\/news.sap.com\/africa\/#\/schema\/person\/53b9854bd790d6f18f3fc4bbb2ad7570"},"headline":"Touching the Lives of South Africans Every, Single, Day","datePublished":"2022-08-19T08:31:48+00:00","dateModified":"2023-09-27T18:02:52+00:00","mainEntityOfPage":{"@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/"},"wordCount":136,"image":{"@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg","keywords":["Adriaan van der Bank","BCX","Ilsa Keulder","loadshedding","South Africa"],"articleSection":["Ecosystem"],"inLanguage":"en-ZA"},{"@type":"WebPage","@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/","url":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/","name":"Touching the Lives of South Africans Every, Single, Day - 麻豆原创 Africa News Center","isPartOf":{"@id":"https:\/\/news.sap.com\/africa\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage"},"image":{"@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg","datePublished":"2022-08-19T08:31:48+00:00","dateModified":"2023-09-27T18:02:52+00:00","author":{"@id":"https:\/\/news.sap.com\/africa\/#\/schema\/person\/53b9854bd790d6f18f3fc4bbb2ad7570"},"description":"In an exclusive interview, BCX executives Ilsa Keulder and colleague Adriaan van der Bank describe how they took a step back as a business and how their fresh approach to ideation led to them developing a solution that tackles the problem of load-shedding.","breadcrumb":{"@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#breadcrumb"},"inLanguage":"en-ZA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/"]}]},{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#primaryimage","url":"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg","contentUrl":"https:\/\/news.sap.com\/africa\/files\/2022\/08\/19\/288363_GettyImages-1173299484_medium_jpg.jpg","width":2121,"height":1414},{"@type":"BreadcrumbList","@id":"https:\/\/news.sap.com\/africa\/2022\/08\/touching-the-lives-of-south-africans-every-single-day\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.sap.com\/africa\/"},{"@type":"ListItem","position":2,"name":"Touching the Lives of South Africans Every, Single, Day"}]},{"@type":"WebSite","@id":"https:\/\/news.sap.com\/africa\/#website","url":"https:\/\/news.sap.com\/africa\/","name":"麻豆原创 Africa News Center","description":"News &amp; Information About 麻豆原创","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.sap.com\/africa\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-ZA"},{"@type":"Person","@id":"https:\/\/news.sap.com\/africa\/#\/schema\/person\/53b9854bd790d6f18f3fc4bbb2ad7570","name":"麻豆原创 News","image":{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/news.sap.com\/africa\/#\/schema\/person\/image\/","url":"https:\/\/news.sap.com\/africa\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","contentUrl":"https:\/\/news.sap.com\/africa\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","caption":"麻豆原创 News"},"url":"https:\/\/news.sap.com\/africa\/author\/colleenraftery\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/posts\/143738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/comments?post=143738"}],"version-history":[{"count":0,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/posts\/143738\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/media\/143740"}],"wp:attachment":[{"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/media?parent=143738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/categories?post=143738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/tags?post=143738"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/series?post=143738"},{"taxonomy":"sapn-display","embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/sapn-display?post=143738"},{"taxonomy":"sapn-type","embeddable":true,"href":"https:\/\/news.sap.com\/africa\/wp-json\/wp\/v2\/sapn-type?post=143738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}