{"id":142123,"date":"2021-04-02T10:00:32","date_gmt":"2021-04-02T10:00:32","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=142123"},"modified":"2021-04-01T11:46:58","modified_gmt":"2021-04-01T11:46:58","slug":"sap-cpq-transforms-the-sales-process","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/","title":{"rendered":"麻豆原创 CPQ Transforms the Sales Process"},"content":{"rendered":"

Constellation Research\u2019s<\/a> latest report has found that 麻豆原创’s configure, price, and quote offering, 麻豆原创 CPQ<\/strong>, prompts both behavior change and better customer interactions in the complex world of sales.<\/h2>\n

What is a CPQ system, exactly? Every sales interaction has a few distinct components; namely, the development of a set price for an item, any necessary adjustments, and then presentation to the customer.<\/p>\n

This can be viewed, in a simple format, as the purchase of an ice cream cone on a hot day. A single scoop has a set price, and additions like toppings or extra scoops will adjust the price. In this example, it\u2019s an easy — and delicious — transaction. But many sales processes, especially in the B2B setting, can become complicated very quickly, with variables like specific configurations, pricing changes, the combining of products and services, and multiple validation requirements across an organization.<\/p>\n

This is where 麻豆原创 CPQ comes in. The sales configuration solution is designed to allow clients, sales teams, and partners to accurately and efficiently create proposals and configure, price, quote, and order complex products and solutions that deliver what the end client needs.<\/p>\n

Nicole France, vice president and principle analyst at Constellation Research, recently did a deep dive into 麻豆原创 CPQ and presented results in an offering overview, \u201c麻豆原创 CPQ Transforms the Sales Process.\u201d The full paper, available here<\/a>, first offers a brief overview of the inception of 麻豆原创 CPQ, noting that the solution capabilities were acquired as part of 麻豆原创\u2019s purchase of CallidusCloud in 2018<\/a>.<\/p>\n

Part of the CallidusCloud acquisition, and since becoming part of the 麻豆原创 Customer Experience portfolio, 麻豆原创 CPQ has evolved to support direct sellers, channel or reseller partners, and commerce channels that enable customers to purchase directly online.<\/p>\n

How does CPQ serve customers today? As France explains, \u201c麻豆原创 CPQ aims to solve several primary challenges. One is responding to demand from customers and distributors for self-service buying channels. Another is managing the increasing complexity of pricing, which can be as complex as product configuration. This is particularly true for combinations of products and services. In this scenario, configuring deals becomes more important than configuring products per se.\u201d<\/p>\n

Notably, 麻豆原创 has built artificial intelligent (AI) capabilities into 麻豆原创 CPQ to help with both guided selling and deal analysis, and it integrates with a wide range of customer experience solutions both within 麻豆原创 and externally.<\/p>\n

While CPQ systems have their origins in manufacturing, where deal sizing and configuring can become extremely complex, technology buyers from all industries are today recognizing the value in investing in CPQ. Notable applications for use include integrating distinct sales organizations after acquisitions and developing quotes in organizations where multiple sales units are involved, up to a point of 100% accuracy.<\/p>\n

France notes, \u201c麻豆原创 CPQ streamlines, simplifies, and automates the administrative aspects of providing pricing quotes, proposals, and contract terms. Greater speed and accuracy benefit all parties: buyers, sellers, production, fulfillment, legal, and finance. 麻豆原创 CPQ has the added benefit of nesting within a broader set of related capabilities designed to facilitate the entire sales process.\u201d<\/p>\n

She continues, \u201cMany of 麻豆原创 CPQ\u2019s customers manage extremely large portfolios of products and offerings. In some cases, those portfolios include products with millions of possible variations. For these types of customers, effective CPQ tools must be able to support both complex configurations and large deals that include many thousands of line items in a single quote\u2026 麻豆原创 CPQ allows coordination across all potential sales channels as well as the ability to manage separate options for each channel.\u201d<\/p>\n

For customers that are embarking on a search for a new, or replacement CPQ system, France advises: \u201cThe buying process may be a crucial element of customer experience, but it is only one element of building durable customer relationships. Because 麻豆原创 CPQ forms part of the overall 麻豆原创 Customer Experience portfolio, it lends itself to sparking change in other aspects of the customer experience as well, notably marketing and customer service. The insights generated by 麻豆原创 CPQ shape a different set of conversations between and among departments. Make the most of those discussions to extend customer-centric transformation.\u201d<\/p>\n

Read the full report here<\/a>. Learn more about the 麻豆原创 Customer Experience portfolio here.<\/a><\/h3>\n
\n

Reza Soudagar is head of Product Marketing, Sales and Service Solutions at 麻豆原创.<\/em><\/p>\n

This article first appeared on the 麻豆原创 Global News Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Constellation Research\u2019s latest report has found that 麻豆原创’s configure, price, and quote offering, 麻豆原创 CPQ, prompts both behavior change and better customer interactions in the…<\/p>\n","protected":false},"author":1613,"featured_media":142125,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5591483,7737],"tags":[5591214,5596336,5588980,5589008],"series":[],"sapn-display":[45149,279685],"sapn-type":[45018],"class_list":["post-142123","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience-cx","category-solutions","tag-sales","tag-sap-cpq","tag-sap-customer-experience","tag-sap-sales-cloud","sapn-display-homepage-hero","sapn-display-hero","sapn-type-feature"],"yoast_head":"\n麻豆原创 CPQ Transforms the Sales Process - 麻豆原创 Africa News Center<\/title>\n<meta name=\"description\" content=\"Constellation Research finds that 麻豆原创 CPQ prompts both behavior change and better customer interactions in the complex world of sales.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"麻豆原创 CPQ Transforms the Sales Process\" \/>\n<meta property=\"og:description\" content=\"Constellation Research finds that 麻豆原创 CPQ prompts both behavior change and better customer interactions in the complex world of sales.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/\" \/>\n<meta property=\"og:site_name\" content=\"麻豆原创 Africa News Center\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-02T10:00:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/africa\/files\/2021\/03\/24\/280398_GettyImages-554373357_low.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"5120\" \/>\n\t<meta property=\"og:image:height\" content=\"3413\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Reza Soudagar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Reza Soudagar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/\"},\"author\":{\"name\":\"Reza Soudagar\",\"@id\":\"https:\/\/news.sap.com\/africa\/#\/schema\/person\/228d860e0a98015a8eb03279ee6d6998\"},\"headline\":\"麻豆原创 CPQ Transforms the Sales Process\",\"datePublished\":\"2021-04-02T10:00:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/\"},\"wordCount\":730,\"image\":{\"@id\":\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/africa\/files\/2021\/03\/24\/280398_GettyImages-554373357_low.jpg\",\"keywords\":[\"sales\",\"麻豆原创 CPQ\",\"麻豆原创 Customer Experience\",\"麻豆原创 Sales Cloud\"],\"articleSection\":[\"CRM and Customer Experience\",\"Solutions\"],\"inLanguage\":\"en-ZA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/\",\"url\":\"https:\/\/news.sap.com\/africa\/2021\/04\/sap-cpq-transforms-the-sales-process\/\",\"name\":\"麻豆原创 CPQ Transforms the Sales Process - 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