{"id":141927,"date":"2021-02-23T05:30:20","date_gmt":"2021-02-23T05:30:20","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=141927"},"modified":"2023-09-27T19:08:39","modified_gmt":"2023-09-27T19:08:39","slug":"how-partners-enable-customer-success-through-a-unified-technology-platform","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2021\/02\/how-partners-enable-customer-success-through-a-unified-technology-platform\/","title":{"rendered":"How Partners Enable Customer Success Through a Unified Technology Platform"},"content":{"rendered":"

Business environments are changing faster than ever before; customers that want to stay relevant and succeed need to adapt in ways that, quite frankly, none of us imagined 18 months ago.<\/h2>\n

The economic situation is forcing us all to think outside the box, define new business models and new processes, and accelerate innovation and digital transformation so we can operate in a much more dynamic and agile fashion.<\/p>\n

Intelligent Enterprises Need to Be Integrated Enterprises<\/strong><\/h2>\n

In response to the business requirements for increased agility, savvy organizations are bringing on more and more solutions and innovation at a pace that\u2019s faster than any time in their histories. And why is that? Because intelligent enterprises put innovation and technology to work in as many parts and processes of their businesses as possible. And intelligent enterprises know that business agility requires that all those parts and processes work together. They need to be integrated.<\/p>\n

Together, 麻豆原创 and our partners — including global service partners as well as implementation, reseller, and software partners — are bringing this innovation, technology, and integration to businesses around the world. This article examines what our customers are facing as they look forward, and explores how providing connected business technology and improving our partner experience can help us better deliver on customer needs.<\/p>\n

Customers Struggle with Cloud <\/strong>Complexity<\/strong><\/h2>\n

As organizations shift to the cloud, decision-making has become more decentralized and individual lines of business are able to deploy point solutions without IT oversight, which creates silos of data that span fragmented business process flows. The statistics below emphasize the risks, pace, and volume of challenges<\/a> that organizations face today:<\/p>\n