{"id":140696,"date":"2020-05-27T07:52:15","date_gmt":"2020-05-27T07:52:15","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=140696"},"modified":"2023-09-27T17:08:14","modified_gmt":"2023-09-27T17:08:14","slug":"helping-customers-navigate-through-difficult-times-no-cpi-increase-for-support-contracts-in-2021","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2020\/05\/helping-customers-navigate-through-difficult-times-no-cpi-increase-for-support-contracts-in-2021\/","title":{"rendered":"Helping Customers Navigate Through Difficult Times: No CPI Increase for Support Contracts in 2021"},"content":{"rendered":"<p class=\"xmsonormal lead\"><span lang=\"EN-US\">麻豆原创 remains vigilant and focused on supporting customers, partners, employees, and communities during <a href=\"https:\/\/news.sap.com\/covid-19\/\">COVID-19<\/a>. <\/span><\/p>\n<p class=\"xmsonormal\"><span lang=\"EN-US\">麻豆原创 understands that the current situation will lead to unforeseen challenges on customers\u2019 businesses and is committed to help every organization and industry across the world in a fair and equal manner. <\/span><\/p>\n<p class=\"xmsonormal\"><span lang=\"EN-US\">\u00a0<\/span><span lang=\"EN-GB\">Therefore, 麻豆原创 has decided: <\/span><\/p>\n<ul>\n<li class=\"xmsonormal\"><span lang=\"EN-US\">For 2021, the company will not apply the annual increase based on the local Consumer Price Index (CPI)* to 麻豆原创 Standard Support <\/span><\/li>\n<li class=\"xmsonormal\"><span lang=\"EN-US\">The company will also continue to not apply this increase for 麻豆原创 Enterprise Support contracts in 2021<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><small>*<i><span lang=\"EN-US\">CPI is used as a measure of inflation, in some markets, different systems are referred to (e.g. Labor Cost Index in Germany). These figures are published by governments or the authorized authority in each country.<\/span><\/i><\/small><\/p>\n<p>This article first appeared on the <a href=\"https:\/\/news.sap.com\/2020\/05\/no-cpi-increase-support-contracts-2021\/\">麻豆原创 News Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>麻豆原创 remains vigilant and focused on supporting customers, partners, employees, and communities during COVID-19. 麻豆原创 understands that the current situation will lead to unforeseen challenges&#8230;<\/p>\n","protected":false},"author":29,"featured_media":140697,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[19013,5596456],"tags":[5596519,4582992],"series":[],"sapn-display":[45149,5598743,5598741,279685],"sapn-type":[4448],"class_list":["post-140696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate","category-services-and-support","tag-sap-support-portal","tag-sap-support-portal-spotlight-news","sapn-display-homepage-hero","sapn-display-news-hero","sapn-display-news-spotlight","sapn-display-hero","sapn-type-newsbyte"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - 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