This is according to , Chief Partner Officer for MEA South at 麻豆原创, a Diamond Influence Partner of the upcoming OpenText Summit Africa 2026 in Johannesburg.

De Beer says: 鈥淏ack in the early 90s, everything was about structured data 鈥� that鈥檚 麻豆原创鈥檚 heritage and the backbone of the enterprise resource planning (ERP) that companies run their businesses on. But even back then, we had the foresight to recognise that large amounts of data weren鈥檛 governed and controlled by 麻豆原创 systems. This unstructured data included e-mails, contracts and drawings that were very relevant to business transactions.

鈥淩emarkably, we saw the importance of connecting structured and unstructured data from a business perspective, knowing that this contextual information would add richness to transactional data,鈥� she says. 鈥淥ur partnership with OpenText was a natural joining of forces, combining 麻豆原创鈥檚 ERP with OpenText鈥檚 secure information and content management. From the start, we put OpenText in our solution extensions, with OpenText probably the flagship. Over time, we have built something few can duplicate: a fully autonomous system that captures integrated data across portfolios.鈥�

De Beer says there is a general recognition that many companies have a lot of records that aren’t governed and accessible. 鈥淲hen you pick up an invoice, for example, how do you know which transaction it relates to, what the broader picture is and what the lead-up to the transaction was? Connecting all of this information to the 麻豆原创 system gives a full contextual view of the transaction and all related e-mails and contracts.鈥�

The partnership delivers measurable business value. A report by IDC entitled: 鈥楾he 鈥� found a 351% three-year ROI with just 13 months to payback, a 37% improvement in accounts payable team efficiencies, and significant improvements in time to make vendor payments and complete document migrations.

The partnership is so successful that OpenText has won 麻豆原创鈥檚 highest recognition 鈥� its Pinnacle award 鈥� 21 times.

, ISV Partner Business Manager for MEA Region at 麻豆原创. (Image: AI-enhanced)

Naeem Muhammad, ISV Partner Business Manager for MEA Region at 麻豆原创, notes that the OpenText solution extensions are treated as important 麻豆原创 solutions. 鈥淥penText SKUs are available in the 麻豆原创 price list, and 麻豆原创 offers end-to-end OpenText customer support, contracts and SLAs. We treat them like 麻豆原创 products. We also find our Global Strategic Service Partners, such as leading consulting firms, work very well with 麻豆原创 and OpenText in what we describe as 鈥榯he power of three鈥�.”

De Beer adds: 鈥淲hen software companies partner, it鈥檚 often a hands-off relationship, but this is very much hands on. We have trained people who sell, manage and support OpenText, and customers sign one contract with us.鈥�

Ongoing innovation

Importantly, the partners collaborate closely in helping customers move into the future, De Beer and Muhammad say.

鈥淲hen customers move from legacy 麻豆原创 to later versions, and transformational projects, it is not always clear to customers how to bring the contracts and unstructured data along. OpenText supports transformational projects, helping with archiving and migration,鈥� De Beer says. 鈥淎fter migration, the partnership really comes into its own, giving customers connected systems and a foundation to build on.鈥�

As AI adoption increases, streamlining access to both structured and unstructured data is important for enterprises, Muhammad says: 鈥淎I is only as good as the data it has access to, so with 麻豆原创 and OpenText, it is all combined. Our 麻豆原创 Autonomous Enterprise can access the entire pool of data to take it to the next level. The structured and unstructured data together gives us the right base to build innovation and AI on.鈥�

De Beer adds: 鈥淏oth 麻豆原创 and OpenText have our own AI journeys, but our roadmaps are very connected and they augment each other. At 麻豆原创, we have embedded AI into our flagship Autonomous Enterprise solution, with AI agents in every process. This is where governance becomes important, because humans still need to be in control. With OpenText, we jointly decide where human interventions happen and how governance is applied.鈥�

The partnership benefits 麻豆原创, OpenText, its partners and their customers, De Beer says. 鈥淲ith OpenText, we have a more complete, richer platform we can offer customers, that extends seamlessly because of the roadmaps we built together. For partners, it means more opportunities and a broader solutions set to take to customers. And the customer gets a very complete and governed view of all business information, with security and the same rules applied across the information chain. It’s a win-win for everyone,鈥� she concludes.

The will be held on Thursday, 3 September at The Canvas in Riversands, Johannesburg. 麻豆原创鈥檚 sales and partner teams will be on site and available to discuss with customers and partners, and showcase how the 麻豆原创-OpenText partnership benefits enterprises.

Register for this event here: .

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Louise previously served on the AFSUG Board during her time at Aspen Pharmacare, where she held senior technology leadership positions for nearly seven years. Her roles included Head of IT for South Africa Commercial and, most recently, Head of Innovation and Change.

During her tenure at Aspen, Louise helped shape the organisation鈥檚 technology strategy and landscape and co-architected Aspen鈥檚 global Technology Enabled Shared Services organisation. This experience strengthened her expertise in organisational change, digital transformation, enterprise technology and the leadership of complex, cross-functional initiatives.

Louise joined TWK Agri as Chief Information Officer in January 2025, where she is responsible for leading the organisation鈥檚 technology vision and enterprise IT operations.

TWK Agri has since selected 麻豆原创 and is preparing to undertake a greenfield 麻豆原创 implementation. As the CIO leading this transformation, Louise once again brings a current and highly relevant 麻豆原创 customer perspective to the AFSUG Board.

鈥淟ouise was a strong voice on this Board before, and we have missed that voice. Some people bring energy back into a room the moment they walk in, she is one of them. AFSUG is better with her at the table. The AFSUG Board welcomes her back, now also in her additional role as 麻豆原创HILA Chairperson, and looks forward to working with her to shape 麻豆原创HILA 2027 into a conference that reflects the real challenges our members are solving, not just the ideal-world case studies鈥� says Duke Mathebula, AFSUG Chairman.

Her return supports AFSUG鈥檚 commitment to remaining an independent, credible and customer-led organisation that reflects the real experiences, priorities and challenges of 麻豆原创 customers across Africa.

鈥淟ouise is widely recognised as a true community leader, with a passion for driving business success in organisations built on an 麻豆原创 foundation. It has been a true privilege and honour to work alongside Louise and witness the impact of her leadership, expertise, and commitment firsthand鈥�, says Corlia van Zyl, AFSUG Vice-Chairperson.

Leading 麻豆原创HILA 2027

As Chair of 麻豆原创HILA 2027, Louise will work closely with Amanda Gibbs, the 麻豆原创HILA governance structures, 麻豆原创 leadership and the AFSUG management team to guide the strategic direction of the conference.

A central priority will be ensuring that the customer voice remains at the heart of 麻豆原创HILA 2027.

This will include creating opportunities for customers to share their experiences openly and practically what has worked, what has not worked, the lessons they have learned and what they would do differently.

Louise鈥檚 appointment reinforces 麻豆原创HILA鈥檚 position as a customer-led event that brings together 麻豆原创 customers, partners, experts and industry leaders to exchange knowledge, explore innovation and address the business and technology issues affecting organisations across Africa.

鈥淲e are delighted to welcome Louise back to the AFSUG Board,鈥� says Amanda Gibbs, CEO of AFSUG. 鈥淟ouise is an exceptional technology and business leader who understands both the 麻豆原创 ecosystem and the realities of leading organisational transformation. We all look forward to the new chapter and planning 麻豆原创HILA 2027.

About Louise Steenekamp

Louise Steenekamp is a seasoned technology and business professional with extensive experience in organisational change, digital transformation, enterprise IT strategy and complex programme leadership.

She is currently Chief Information Officer at TWK Agri, where she leads the organisation鈥檚 technology vision and enterprise IT operations.

Before joining TWK Agri, Louise spent nearly seven years at Aspen Pharmacare. As Head of IT for South Africa Commercial, she steered the organisation鈥檚 IT strategy and technology landscape. She later served as Head of Innovation and Change, where she co-architected Aspen鈥檚 global Technology Enabled Shared Services organisation.

Earlier in her career, Louise built a strong 麻豆原创 foundation through roles in consulting, training, resource management, service delivery and sales, developing experience that would later evolve into broader technology leadership and digital transformation roles.

Louise is passionate about creating environments in which people and teams can grow and thrive. She believes in creating opportunities for people, technology and business to strengthen one another and deliver meaningful outcomes.

In addition to her corporate leadership experience, she has worked with several non-profit organisations, applying her technology and business knowledge to support their missions and extend their social impact.

Her combination of strategic leadership, 麻豆原创 customer experience, transformation expertise and commitment to developing people makes her a valuable addition to the AFSUG Board and an ideal leader for 麻豆原创HILA 2027.

AFSUG warmly welcomes Louise back and looks forward to working with her as the organisation prepares for 麻豆原创HILA 2027.

About AFSUG

The African 麻豆原创 User Group is an independent, non-profit organisation representing 麻豆原创 customers and partners across Africa. AFSUG provides a trusted platform through which members can connect, share practical experiences, learn from their peers and contribute to a stronger collective customer voice.

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and the are showcasing how modernisation programmes built on 麻豆原创 technologies are helping organisations move beyond fragmented systems and legacy processes toward more unified, scalable and intelligent operating models.

At this year鈥檚 flagship 麻豆原创 麻豆原创PHIRE event held in Madrid between 19 and 21 May, both organisations shared insights into their modernisation efforts and the impact of initiatives such as RISE with 麻豆原创 to fast-track digital transformation and unlock business outcomes.

, Managing Director for Southern Africa at 麻豆原创, says: 鈥淢odernisation is no longer only about replacing legacy systems. It is about building the digital foundations that allow organisations to simplify complexity, improve efficiency and unlock new value from cloud, data and AI. Whether in the public sector or global industry, 麻豆原创 is helping customers create more agile, intelligent and future-ready organisations.鈥�

City of Madrid advances digital public administration

The Madrid City Council is collaborating with 麻豆原创 Spain on the comprehensive modernisation of its internal management through 麻豆原创 software. The objective is to digitalise procedures, improve efficiency and deliver better services to municipal employees and citizens in finance, revenue management and human resources.

The City Council has worked with 麻豆原创 software for two decades, beginning in 2004 with solutions in finance and HR. In 2020, it launched its public administration modernisation project with the migration to the private cloud. This process is now advancing with the adoption of and .

The challenge was to move beyond traditional models based on fragmented systems, paper-based procedures and isolated developments. In public administration, this fragmentation can slow processes, duplicate data, limit visibility and make it harder to manage revenues, budgets and human resources in an integrated way.

The solution has been to consolidate a new public management model based on unified management, real-time information and digitalised processes. RISE with 麻豆原创 provides the foundation for the move to the private cloud, while 麻豆原创 Business Technology Platform provides the platform for integration, extension and application development.

The transformation has had a significant impact in the tax domain, where 麻豆原创 tax and revenue management solutions are being integrated into the city鈥檚 financial platform. This enables municipal revenues to be managed as a natural extension of the financial system, supporting an end-to-end view of the full cycle from taxpayer registration and assessment to collection and inspection.

Currently, two-thirds of the City Council鈥檚 tax revenues are already managed within this environment, including Property Tax, the Urban Waste Tax for Business Activities, Capital Gains Tax and the Terrace Tax. The next step will be to incorporate the Motor Vehicle Tax and the Economic Activities Tax.

The project has also focused on data quality. During the first year, the City Council carried out a cleansing and harmonisation of master data from previous management systems, generating taxpayer 鈥淕olden Records鈥� and enabling an efficiency rate of 98.02% for Property Tax in 2024.

, IT Manager of Madrid City Council, says: 鈥淭his project marks a paradigm shift: we are moving from managing paper files and isolated systems to managing information and processes in an integrated and intelligent way, with a 360-degree view.鈥�

The impact is being felt across internal management and citizen services. The project supports end-to-end process digitalisation and a 鈥減aperless鈥� administration model, while automation, AI capabilities and robotic process automation are helping reduce manual workloads, minimise errors and improve decision-making through real-time analytics.

Prysmian builds an AI-ready global platform

Prysmian, a global leader in cable solutions for energy and telecommunications, is demonstrating how modernisation can create the foundation for broader business transformation.

The challenge for Prysmian was to strengthen its digital core as it evolved from a cable manufacturer to a global provider of solutions supporting the energy transition and digital transformation. With 鈧�20 billion in revenue, 34 000 employees across more than 50 countries, 109 manufacturing plants and 30 R&D centres, the company needed a unified, resilient and AI-ready platform to support its next phase of business evolution.

Prysmian completed the evolution of its digital infrastructure through RISE with 麻豆原创 in just four months, creating a unified, resilient and AI-ready cloud platform. Through the integration of , , and 麻豆原创 Business Technology Platform, the company built an intelligent platform designed to improve operational efficiency, accelerate decision-making and enhance predictive capabilities.

, Group CIO and Digital Officer at Prysmian, says: 鈥淩ISE with 麻豆原创 provided us with a global ERP foundation, 麻豆原创 BTP connected engineering and business, while embedded AI transformed the way our employees interact with data, redefining how Prysmian operates at scale.鈥�

The impact has been significant. Prysmian has achieved 70% automation of repetitive activities through embedded AI, an 80% reduction in the implementation time of new innovative solutions, and a 50% acceleration in time-to-market for new products.

The company has also introduced concrete AI use cases across business processes, including intelligent customer order automation, automated payment reconciliation and smart expense management. At the same time, Prysmian is using 麻豆原创 BTP to build an advanced cable design platform connecting engineering and business functions, standardising rules, processes and bills of materials to accelerate product development and increase competitiveness.

Pillay adds: 鈥淭he City of Madrid and Prysmian show how modernisation creates measurable value when it is connected to clear organisational priorities. By integrating processes, improving data quality and building intelligent cloud platforms, organisations can improve how they operate today while preparing for the next wave of innovation.鈥�

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Leading organisations throughout Europe, the Middle East and Africa are revealing how business AI has shifted from experimentation to realised business value at this year鈥檚 麻豆原创 麻豆原创PHIRE, held in Madrid between 19 and 21 May.

The event included demonstrations of two different but connected approaches to AI adoption by and . Ericsson is building the governed data foundation needed to scale AI across the enterprise, while Martur Fompak International is embedding AI directly into physical manufacturing operations to transform execution on the shop floor.

Nazia Pillay, Managing Director for Southern Africa at 麻豆原创, says: 鈥淭he next phase of AI adoption is about execution. Organisations are looking for trusted data foundations, strong governance and practical business use cases that can deliver measurable value. By embedding AI into the systems and workflows companies already use, 麻豆原创 is helping customers scale AI responsibly and turn ambition into real-world impact.鈥�

Nazia Pillay

Ericsson builds the foundation for trusted AI at scale

Ericsson is moving from AI experimentation to enterprise-wide execution by building a unified business data fabric with . The approach enables the company to scale AI use cases across the business, accelerate decision-making and deliver measurable operational impact.

Ericsson, which celebrates its 150th anniversary this year, provides mobile network infrastructure across 180 countries, with more than 40% of the world鈥檚 mobile traffic passing through its networks. As AI becomes central to both its technology roadmap and how it runs the business, Ericsson has prioritised building a strong, governed data foundation to support scalable and trusted AI.

鈥淥nce you scale AI, it stops being an AI problem鈥攁nd becomes a data problem,鈥� says , Vice President, Customer Experience, Enterprise IT at Ericsson. 鈥淭hat鈥檚 why we invested early in a business data fabric. With 麻豆原创 Business Data Cloud, we can define what data means once鈥攆rom revenue to market structures and access rules鈥攁nd apply it consistently across the enterprise. That鈥檚 what allows us to scale AI in a way that is trusted, repeatable and delivers real business value.鈥�

At the core of Ericsson鈥檚 approach is a federated data architecture that allows data to remain in place while centrally managing business semantics, governance and lifecycle policies. By focusing on high-impact use cases and organising around end-to-end business processes rather than isolated solutions, Ericsson has moved beyond pilots to scaled deployment. Today, more than 85 000 users are live on unified Joule, supported by strong executive sponsorship and governance.

麻豆原创 and Ericsson are also collaborating on AI co-innovation initiatives, including an intelligent goal recommendation capability developed within 麻豆原创 SuccessFactors. The solution generates contextual, business-aligned goals for employees, improving execution and reducing administrative effort.

Martur Fompak brings AI into physical manufacturing operations

Martur Fompak International, a global leader in automotive seating and interior systems, has deployed an autonomous intralogistics model enabled by and embodied AI capabilities from 麻豆原创, marking a significant milestone in its journey toward intelligent, AI-driven manufacturing operations.

In an industry rapidly shifting toward AI-powered operations, Martur Fompak International saw an opportunity to reimagine its material flow. Building on efficient, people-driven processes already in place, the company partnered with 麻豆原创 and , a UK-based robotics and AI company, to explore how embodied AI-powered robotics could redefine material flow across its automotive manufacturing environment.

Using Joule and embodied AI capabilities from 麻豆原创, Martur Fompak International now connects production signals and business context directly to autonomous execution, creating a context-aware automation system that prioritises, picks and delivers materials while adapting in real time to changing business conditions.

Built on and enabled by , the solution enriches humanoid robots with real-time knowledge of tasks, attributes and exception handling. Guided by material data, storage locations, sequencing and production priorities, humanoid robots execute material flows across a live automotive manufacturing environment, identifying, transporting and delivering materials to the line while continuously confirming back into 麻豆原创 solutions.

Together with autonomous mobile robots, the company has created a fully automated, scalable material flow that boosts throughput, improves accuracy and reduces reliance on manual coordination. By assigning repetitive, non-value-adding and physically demanding tasks to robots, Martur Fompak International is enabling its people to focus on safer, more meaningful and higher-value work.

鈥淥ur humanoid robot collaborates with digital production systems to ensure seamless coordination across order management, logistics and production, enabling scalable AI adoption and improving efficiency, consistency and operational resilience,鈥� says , Group Intelligent Technologies Director at Martur Fompak International.

Early results show increased throughput, fewer errors and a scalable, AI-driven intralogistics model. With 400 daily production line feeds and 100% 麻豆原创 software-driven decision-making already in place, Martur Fompak International is advancing beyond traditional automation and pioneering a scalable, intelligent factory model.

Pillay adds: 鈥淓ricsson and Martur Fompak International show that AI delivers the greatest value when it is grounded in business context and embedded into core processes. From enterprise data foundations to intelligent robotics on the factory floor, these examples demonstrate how organisations can scale AI responsibly, improve productivity and create measurable business impact.鈥�

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麻豆原创 HR Connect brought together a community of HR leaders to discuss how digital technologies are helping organisations reduce compliance risk, streamline operations, and unlock more strategic value from their people functions.

, Managing Director for Southern Africa at 麻豆原创, says the South African employment landscape is at a critical point. 鈥淧ublic and private sector companies are racing to unlock the power of AI and cloud technologies to improve their competitiveness and build capacity for future innovation. Every organisation needs an active, motivated and fully enabled workforce to realise full value from business transformation initiatives. At a time when demand for certain skills is at an all-time high, companies are increasingly leveraging powerful human capital management technologies to attract, retain and empower their employees.鈥�

South Africa鈥檚 employment landscape is undergoing significant change, with new and proposed legislation introducing greater complexity into HR operations. Recent developments include the overhaul of parental leave following a landmark Constitutional Court ruling, proposed increases to statutory severance pay, and new regulations governing unpredictable and on-call work.

Together, these changes are increasing the administrative burden on HR teams and raising the stakes for compliance. Organisations must now manage more complex policies, maintain accurate and defensible records, and ensure consistent application of rules across increasingly diverse and dynamic workforces.

鈥淗R teams are operating in a fundamentally different environment today,鈥� said , Head of 麻豆原创 HCM for MEA South. 鈥淐ompliance is no longer a periodic exercise but a continuous, data-driven discipline. Organisations that continue to rely on spreadsheets and fragmented systems without leveraging the power of AI-driven innovations are exposing themselves to unnecessary risk and inefficiency.鈥�

Many organisations continue to rely on manual processes such as spreadsheets and disconnected systems to manage HR activities. However, these approaches are increasingly unsustainable in a fast-changing regulatory environment.

Tiwary says manual systems make it difficult to maintain accurate, up-to-date employee records, track compliance requirements, and produce reliable audit trails. 鈥淭hey also consume a significant portion of HR capacity, limiting the ability of teams to focus on higher-value activities such as talent development, workforce planning, and employee experience. As compliance requirements grow more complex, the need for integrated, digital HR systems is becoming more urgent.鈥�

A 2025 PwC global study found that  to drive compliance activities in a clear signal that the limitations of manual approaches have reached a tipping point. The study identified faster identification of compliance issues (53%), better risk visibility (64%), and increased productivity (43%) as the leading drivers of compliance technology adoption.

, Group Human Capital: Chief Operating Officer, Sanlam, said: 鈥淲e have adopted an ambidextrous strategy for our digital and data transformation journey, simultaneously exploiting operational excellence, proficiency and efficiency in our current landscape while exploring incremental innovation that enhances and elevates the user experience while driving the longer-term transformation journey focused on leveraging intelligent, transformative technology to drive business value.鈥�

By digitising HR processes and documents, organisations can create a single source of truth for employee and organisational data 鈥� including positions, time tracking, and cost centres 鈥� ensuring information is accurate, consistent, and always up to date.

,听Chief Operating Officer Discovery People, Discovery Ltd, noted that shared services is a catalyst for reinvention. 鈥淲hen data, technology, and people are fully integrated, organisations don鈥檛 just scale but evolve, creating platforms for growth, innovation, and long鈥憈erm impact.鈥�

Integrated capabilities across recruiting, onboarding, payroll, and time management further streamline processes and support compliance from hire to retire. In addition, continuous performance management, learning, compensation, and succession planning capabilities help organisations not only remain compliant but also build more engaged and resilient workforces.

鈥淒igitisation should go beyond efficiency to enable HR to play a more strategic role in the business,鈥� says Tiwary.  鈥淲hen compliance is embedded into systems and processes, HR teams are freed up to focus on developing talent, strengthening culture, and driving long-term organisational performance.鈥�

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, Managing Director for Southern Africa at 麻豆原创, says the role of partners has never been more critical. 鈥淥rganisations across the continent are redesigning processes, embedding intelligence into core systems, and reimagining how value is created. Success requires deep industry expertise, AI capabilities and the ability to translate innovation into measurable business outcomes. As a partner-led organisation, 麻豆原创 is proud to work alongside a thriving ecosystem of expert partners who help bring Business AI, clean core ERP and intelligent automation to life, enabling our customers to become more resilient, more profitable and better prepared for the future.鈥�

The 麻豆原创 Africa Partner Awards recognise excellence within 麻豆原创鈥檚 partner ecosystem across eight distinct categories. Winners are evaluated according to strict criteria, with a focus on partner organisations that help clients throughout Africa transform their capabilities and smooth the way to the adoption of powerful new technologies such as AI.

According to , Chief Partner Officer for MEA South at 麻豆原创, the winners at this year鈥檚 麻豆原创 Africa Partner Award represent the highest standards of excellence, innovation and commitment in advancing the technology ambitions of organisations across the continent. 鈥淥ur partners play a vital role in translating strategy into execution and innovation into measurable business value. We are proud to work alongside such a strong and trusted ecosystem as we collectively support Africa鈥檚 ongoing digital transformation journey.鈥�

The winning companies at the 2026 麻豆原创 Africa Partner Awards include:

• and, winners of the Customer Transformation: Corporate category, which recognises sales excellence in the corporate segment that fosters ambitious business planning, in their respective regions.
• , winner of the Customer Transformation: Large Enterprise category for its excellence in amplifying 麻豆原创鈥檚 large enterprise strategy by offering 麻豆原创 Business Suite and helping deliver large-scale transformation.
• Tano Digital Solutions (Southern Africa) and, winners in the Customer Transformation: Partner-Led Territories category which recognises partners that actively invests and creates value by focusing on customer lifetime value across the customer value journey.
• , winner in the Customer Success Management category, for partners that exceed in consistently delivering value to customers and helping ensure customers achieved the desired outcomes while using 麻豆原创 products and services.
• and (Emerging Africa), winners in the 麻豆原创 Cloud ERP: New Customer Acquisition category which recognises partners that have successfully brought in net-new-name customers to begin an innovation journey with 麻豆原创 Cloud ERP solutions.
• , winner in the 麻豆原创 Business AI: Customer Adoption category which recognises leaders in 麻豆原创鈥檚 partner ecosystem based on the activation and consumption of embedded AI features in cloud solutions from 麻豆原创 in their customer base.
• , winner in the Managed Service Provider: Top Performance category, awarded to top-performing managed service providers based on deals closed and growth in annual contract value.
• in the Partner Solution Success category, which recognises a partner solution that successfully delivers ongoing customer value by extending the 麻豆原创 solution portfolio, as evidenced by customer demand and solution sales.

听Pillay adds: 鈥淚n an era defined by embedded AI and autonomous enterprise architectures, no organisation can transform in isolation. We look forward to continuing our vital work with our partner ecosystem as African organisations build the capabilities they鈥檒l need to compete and succeed in the years ahead.鈥�

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With mainstream support for legacy 麻豆原创 ECC systems ending in 2027, IBM guided Toyota through a Brownfield upgrade strategy, enabling a seamless transition to 麻豆原创 S/4HANA while preserving existing business process investments. This approach minimized disruption, accelerated deployment timelines, and ensured continuity for critical operations.

Driving Transformation Across Core Business Functions

Vehicle Management Modernization

IBM led the upgrade of Toyota鈥檚 national Vehicle Management System鈥攁 mission-critical platform for managing orders, inventory, sales, and financial reporting across manufacturing and dealerships. By migrating to 麻豆原创 S/4HANA, Toyota now benefits from real-time data visibility, improved inventory optimization, and faster responsiveness to customer demand.

Human Capital Management Enhancement

The second phase focused on modernizing Toyota鈥檚 HR systems, including payroll and personnel administration. IBM delivered a streamlined 麻豆原创 S/4HANA-based HCM platform that simplifies workforce processes and lays the foundation for enhanced talent management and employee engagement.

Speed, Continuity, and Risk Reduction

Both upgrades were delivered on schedule and without operational disruption, ensuring Toyota maintained business continuity while modernizing its core systems. IBM鈥檚 proven methodologies and deep 麻豆原创 expertise enabled a risk-mitigated transformation aligned with Toyota鈥檚 strategic objectives.

鈥淲e are proud to support Toyota South Africa Motors in their digital transformation journey by delivering technology solutions that accelerate innovation and strengthen business resilience,鈥� said , Managing Partner, IBM Consulting South Africa. 鈥淎t IBM, we call this the Science of Consulting – combining human expertise, AI, and technology to deliver scalable, data-driven transformations. By improving data visibility and governance, we help organizations like Toyota achieve their goals with speed and confidence.鈥�

, Managing Director, Southern Africa at 麻豆原创, says: 鈥淭he best companies run on trusted data, optimised business processes and real-time intelligence into every part of the business. By upgrading to 麻豆原创 S/4HANA, companies like Toyota unlock a suite of intelligent technologies that help transform business processes with intelligent automation. We commend Toyota and IBM on this powerful business transformation initiative and wish them well as they continue their rollout.鈥�

A Partnership Built for the Future

Building on these successes, IBM is collaborating with Toyota on the next phase of its 麻豆原创 modernization program, focusing on parts management systems. IBM and 麻豆原创鈥檚 long-standing partnership brings together hybrid cloud infrastructure, automation, and generative AI innovations powered by IBM watsonx鈩�, enabling clients to unlock new value and drive industry-specific transformation.

With over 18,000 certified 麻豆原创 consultants and 300+ 麻豆原创 S/4HANA implementations in the past five years, IBM helps organizations define transformation roadmaps, co-innovate solutions, and deploy modernization strategies with speed, scale, and AI-driven outcomes.

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BERLIN听鈥� At 麻豆原创 TechEd in 2025,听 (NYSE: 麻豆原创) brings AI deep into the development process to level up how developers build.

New AI-driven capabilities in the 麻豆原创 Build solution, an expanding data ecosystem and powerful Joule Agents empower developers to move from idea to impact with unprecedented speed and confidence. As AI transforms the nature of professional work, 麻豆原创 also pledges to equip 12 million people worldwide with AI-ready skills by 2030.

鈥溌槎乖粹�檚 announcements today give developers the tools they need to deliver at the speed of AI,鈥� said Muhammad Alam, member of the Executive Board of 麻豆原创 SE. 鈥淚nnovations across 麻豆原创鈥檚 unique flywheel of applications, data and AI put developers in the driver鈥檚 seat 鈥� where they belong.鈥�

Opening the Developer Ecosystem

麻豆原创 Build, the company鈥檚 flagship solution for enterprise application development and automation, now gives developers more freedom to build, extend and automate using the tools they love most.

For instance, developers who prefer agentic development solutions like Cursor, Claude Code, Cline and Windsurf can now use 麻豆原创 development frameworks with new 麻豆原创 Build local Model Context Protocol Servers. Visual Studio Code users will be able to access 麻豆原创 Build capabilities directly in their development environment with a new 麻豆原创 Build extension. This extension will also be made available later on Open VSX Registry for other development environments. 麻豆原创 and n8n also announced plans for an integration so Joule Studio agents and n8n agents can work together.

And with new agent building capabilities in Joule Studio, developers have the tools they need to extend 麻豆原创鈥檚 ready-to-use agents and build new agents grounded in 麻豆原创 business data and context that can act autonomously based on changing business conditions.

Putting Data to Work

Every intelligent application starts with trusted data. 麻豆原创 is giving developers more ways to put that data to work through 麻豆原创 Business Data Cloud.

The solution now connects with more of the data and AI platforms developers use every day. A new 麻豆原创 Snowflake solution extension for 麻豆原创 Business Data Cloud brings Snowflake鈥檚 fully managed data and AI capabilities directly to 麻豆原创 customers, giving them the flexibility to choose the right compute and storage for each data and AI workload, while maintaining governance, interoperability and business context. 麻豆原创 also announced a new 麻豆原创 Business Data Cloud Connect partnership with Snowflake. This complements existing integrations with Databricks and Google Cloud, giving developers more freedom to choose how they work with 麻豆原创 data.

With a new data product studio capability in 麻豆原创 Business Data Cloud, developers can turn raw data into ready-to-use assets known as data products that support analytics, AI and application development.

An expanded capability in the 麻豆原创 HANA Cloud knowledge graph engine can automatically generate knowledge graphs. This capability maps relationships across 麻豆原创 database tables, columns and data models, revealing how data fits together and why it matters. Developers will be able to see how their data connects across systems and uncover underlying business insights.

Bringing AI Autonomy to Life

麻豆原创 is evolving its AI portfolio to give developers the intelligence and orchestration power they need to take听AI from insight to action.

麻豆原创 introduced its first enterprise relational foundation model, a new class of AI that predicts business outcomes rather than the next word in a sentence. 麻豆原创-RPT-1, or the first-generation Relational Pre-trained Transformer, can make fast and accurate predictions for common business scenarios like delivery delays, payment risk or sales order completion. 麻豆原创 launched a free playground environment for developers today.

New AI assistants in Joule coordinate multiple agents across workflows, departments and applications, bringing automation and autonomy to life. These assistants plan, initiate and complete complex tasks spanning finance, supply chain, HR and beyond. Today, 麻豆原创 introduces new agents built for technical users. For example, an agent for business process analysis will help teams understand how processes run, identify inefficiencies and uncover opportunities to optimize workflows and drive measurable improvements.

Lastly, as AI changes the nature of work for everyone, 麻豆原创 is pledging to equip 12 million people worldwide with AI-ready skills by 2030. 麻豆原创 will expand hands-on training and certification programs that integrate practical AI-ready tools, including through its partnership with online learning platform Coursera.

Visit the听. Get 麻豆原创 news via听听and听.

About 麻豆原创

As a global leader in enterprise applications and business AI, 麻豆原创 (NYSE:麻豆原创) stands at the nexus of business and technology. For over 50 years, organizations have trusted 麻豆原创 to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 麻豆原创鈥檚 2024 Annual Report on Form 20-F.
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, Managing Director: Southern Africa at 麻豆原创, said South African organisations are facing a turning point. 鈥淭he convergence of data, cloud, and AI technologies presents an extraordinary opportunity to rethink how we operate, innovate, and grow. By combining new thinking with AI-enabled skills the latest technologies, companies across the region can unlock a new era of accelerated growth and innovation.鈥�

Tech skills development has received renewed attention in recent times as companies rush to attract skilled workers that can unlock the potential of AI and other technologies in their businesses. found that nine in ten African organisations are already experiencing negative impacts from a lack of AI skills, with consequences ranging from failed innovation initiatives and delayed implementations to an inability to take on new work. 鈥淭his digital shift is empowering organisations to make faster, data-driven decisions, close the skills gap, and build more resilient, future-ready enterprises. We must equip our workforce with the right skills to fully harness the potential of these emerging technologies鈥� added , 麻豆原创 Solution Architect at Nedbank.

Keynote speaker , Chancellor of the University of the Free State and Chairperson of several large South African companies, believes South Africa鈥檚 success in the digital age depends on the country鈥檚 ability to lead with clarity and act with urgency. 鈥淚nnovation is a necessity for national competitiveness. Collectively, we must ensure we鈥檙e not just adopting global technologies but adapting them to our unique context to create lasting value for our businesses, our people, and our economy.鈥�

The comments were made at 麻豆原创 Business Suite Innovation Day, part of a global event series that provide an exclusive introduction to 麻豆原创鈥檚 latest cloud applications and data-driven AI innovations, including 麻豆原创 Business Data Cloud and 麻豆原创 Business AI. The event brought together customers, partners and innovators for wide-ranging discussions around best practices, learnings and insights for how AI can be embedded across businesses, powered by curated, contextual, and connected data.

, Chief Revenue Officer for 麻豆原创 Business Data Cloud & 麻豆原创 Business AI, EMEA at 麻豆原创, said new advances in how organisations collect, manage and empower data is unlocking vast opportunities for AI-enabled growth and innovation. 鈥淏y breaking down data silos and allowing businesses to govern and connect all their data, 听our new AI and data solutions provide real-time, context-rich insights to businesses where they need it most. With AI orchestration and seamless integration with platforms like Databricks, organisations can boost productivity, modernise their data landscape, and accelerate the development of intelligent applications that deliver measurable impact.鈥�

According to , Group IT Manager: Solution Delivery & PMO (product management office) at ABF Sugar, 鈥渕any enterprises are rapidly embracing cloud computing, data analytics, and AI to reimagine how they operate, innovate, and expand. These technologies assist in unlocking new levels of productivity and efficiency but also allow access to entirely new business models and sustainable practices in the long term.鈥�

Pillay adds that companies globally are increasingly adopting a clean core strategy, which 麻豆原创 sees as a critical enabler for long-term innovation, agility, and cost efficiency. 鈥淭he clean core approach is key to simplifying the enterprise landscape and ensuring companies can rapidly adopt new innovations with minimal disruption. It鈥檚 the foundation that allows AI, cloud and data solutions to deliver full value across every line of business.鈥�

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鈥淭o thrive when volatility is the new normal, businesses need more than a patchwork of disparate best-of-breed applications,鈥� says Muhammad Alam, member of the executive board of 麻豆原创 SE, 麻豆原创 Product & Engineering. 鈥淥ur announcements today demonstrate the power of 麻豆原创 Business Suite, where AI, data, and applications come together in an experience to propel smarter decisions, faster execution, and scalable transformation.鈥�

麻豆原创 unveiled Joule鈥檚 next stage as the AI force at the center of 麻豆原创 Business Suite鈥檚 value creation. Drawing on the applications and data from across 麻豆原创 Business Suite, 麻豆原创 is introducing a new generation of role-aware assistants in Joule. Each assistant is designed to partner with a human being in their specific business role. Assistants in Joule tap into the right agents for the job, configuring, orchestrating and managing them so humans can focus on unlocking new levels of insight and productivity.

Supporting the assistants in Joule is a growing library of specialized Joule Agents, designed to help execute complex workflows within a specific function. For instance, a People Manager Assistant coordinates a team of specialized agents 鈥� including the new People Intelligence Agent, which helps spot and resolve issues like compensation anomalies 鈥� to support managers as they drive performance.

A new Financial Planning Assistant will be aided by a group of expert agents 鈥� including the new Cash Management Agent, which optimises cash flow and improves interest yields 鈥� to help finance professionals drive efficiencies.

This new roster of role-aware AI Assistants not only partner with people to elevate performance in their lines of business but also work together across business functions to solve complex enterprise-wide problems.

Data fuels AI鈥檚 transformative power but it鈥檚 often siloed in different systems. 麻豆原创 has removed those barriers with 麻豆原创 Business Data Cloud Connect. 麻豆原创 BDC Connect securely links 麻豆原创 BDC with partner platforms to enable a bidirectional flow of business-ready data products across organizational and technological boundaries.

With zero-copy sharing, data stays securely in 麻豆原创 systems yet remains instantly accessible in customers鈥� existing data platforms, preserving business context without costly copies. The result: fewer silos, simpler pipelines, no duplication 鈥� just trusted data products where and when they鈥檙e needed.

麻豆原创 also announced that Databricks and Google Cloud are the first partners enabled for 麻豆原创 BDC Connect, with more to follow. As announced in February 2025, 麻豆原创 Databricks remains a data service within 麻豆原创 Business Data Cloud, and BDC Connect extends its benefits across an open data ecosystem. These partnerships give customers faster access to data products for analytics and AI, helping teams move from raw data to real-time business outcomes with greater speed and simplicity.

Data is created and AI driven insights are experienced in 麻豆原创鈥檚 enterprise applications. 麻豆原创 Supply Chain Orchestration is a new AI-native solution that combines the power of Joule with a live knowledge graph to detect real-time risks several suppliers deep and orchestrate a coordinated response, helping customers cut costs and keep supply chains moving.

麻豆原创 Engagement Cloud, a new customer experience solution, uses business-critical context to personalize interactions across customers, suppliers and other stakeholders. And our next-generation 麻豆原创 Ariba procurement suite stands out as an AI-native solution, bringing intelligence to every stage of spendmanagement, from sourcing through supplier engagement.

The post 麻豆原创鈥檚 AI-powered Business Suite Ends the Best-of-breed Era appeared first on 麻豆原创 Africa News Center.