In an engagement with CAJ News Africa, 麻豆原创 Africa Market Development & Customer Officer outlined how the company鈥檚 technology portfolio is supporting enterprises, small businesses and governments to modernise operations and strengthen service delivery.

At the heart of this strategy is , which Meisel described as a critical enabler of transparency and resilience.

鈥溌槎乖� Business Network is the world鈥檚 largest B2B trading platform, connecting buyers, suppliers and logistics partners in real time and facilitating more than six trillion dollars in commerce annually,鈥� he said.

The platform provides end-to-end visibility across supply chains, enabling organisations to anticipate disruptions, improve procurement planning and reduce the administrative burden associated with complex supplier ecosystems.

Digitisation and automation, according to 麻豆原创, are essential for driving efficiency across industries such as manufacturing, retail, energy, healthcare and the public sector.

By standardising processes and creating a single source of truth, organisations can reduce costs while strengthening compliance and governance.

Access to a global ecosystem of vetted trading partners also supports adherence to environmental, social and governance requirements, which are increasingly shaping investment and regulatory decisions.

Meisel said 麻豆原创 is tailoring its platforms to address Africa鈥檚 unique operating conditions, including fragmented supply chains and uneven digital infrastructure.

鈥淥ur cloud-based, mobile-first solutions are designed to work in diverse environments, allowing organisations to remain compliant with local regulations while operating efficiently, even in low-connectivity areas,鈥� he said.

He added that 麻豆原创 continues to collaborate with governments, non-governmental organisations (NGOs) and local partners to expand digital access and build sustainable technology capacity.

Small and medium-sized enterprises are another major focus for 麻豆原创鈥檚 growth strategy on the continent.

With scalable cloud solutions such as , Small and medium enterprises (SMEs) can adopt enterprise-grade systems without heavy upfront investment.

These tools provide real-time insight into finance, supply chains and operations, helping smaller firms identify inefficiencies, respond faster to market changes and compete more effectively in a digital economy.

Data protection remains a foundational principle across 麻豆原创鈥檚 platforms.

鈥淪ecurity and data privacy are embedded into our solutions by design, supported by global standards and continuous monitoring to address emerging threats,鈥� Meisel said.

麻豆原创鈥檚 approach combines secure infrastructure with advanced tools that help customers manage risk, ensure regulatory compliance and protect sensitive business and citizen information.

Sustainability is also moving from a reporting obligation to a strategic priority. 麻豆原创鈥檚 ESG solutions integrate directly with core systems, enabling organisations to track emissions, monitor social impact and generate auditable reports aligned with regulatory frameworks.

By embedding sustainability metrics into daily operations, organisations can improve transparency while driving long-term value creation.

Looking ahead, 麻豆原创 sees artificial intelligence, machine learning and advanced analytics transforming enterprise systems.

鈥淏y embedding AI across our portfolio, we are helping organisations shift from reactive operations to proactive, insight-driven decision-making,鈥� Meisel said.

He believes this evolution positions ERP as a strategic enabler of innovation and resilience.

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According to of 麻豆原创, you need 鈥渙n the fly鈥� access to insights via seamless data streamlining. 鈥淥ur vision is the only way to create value in a business is by connecting applications, data, and AI, withthe data available with the right context鈥� he stated at the 麻豆原创 business innovation summit in Johannesburg today. 鈥淭hat means that AI systems will be able to understand what the data is doing, how it鈥檚 implemented. That is why we believe that starting from the application phase, we explore the data with the right context, with the right security, with the right governance鈥� quips Mulder.

Businesses using Enterprise systems today have various applications that extract data, however Mulder points out that the moment you extract your data, you lose the context connection. 鈥淵ou have the highways, the timings, the massive data, the security, you lose that context鈥� he states.

Some of the challenges highlighted at the event today are: limited reach, as well as business data positioned in separate silos. The solution according to 麻豆原创 is 鈥� 鈥淒ata as as Service鈥� 鈥� DaaS. This adds data products to business logic and intelligent applications that will analyse and prepare automated reports or dashboards.

Flywheel of Data Concept

Mulder presented the concept of a continuous loop of generating data, then adding AI to ultimately, generate even more data, and using that to convey the information within a contextual framework. He introduced the 麻豆原创 concept of a that works as follows: The system retrieves various data from various data points, and then will apply business logic, to bring you intelligent applications. this then provides you your data as a service. 麻豆原创 systems does the extraction of the data, ensuring data points are available to the business, with the right business context.

麻豆原创 has partnered with multiple data platform providers, and so is data agnostic, enabling data from almost any platform to be incorporated into its Business Data Cloud platform that then becomes the channel for their AI driven software able to extract and analyse within a wider context.

This system according to Mulder is saving up to 67% in time for some of their European clients utilising the Business Data Cloud. 鈥淚t鈥檚 about creating a principle that BDC is actually the one source of quality security data, curated data with the right properties, and making that available to all other technologies鈥� comments Mulder.

鈥淢ake sure you get the right answers. You need the right answers. That鈥檚 why the context gap is there between AI and data.Without context, there is no AI鈥� Concludes Mulder.

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The company has announced the completion of a private cloud data centre in Durban, as well as a Gauteng-based colocation facility in partnership with mobile operator Vodacom.

The announcement comes after Transnet last week聽聽its enterprise resource planning system from ECC 6.0 to 麻豆原创 S4/HANA.

Transnet plays a central role in the country鈥檚 economy by managing key infrastructure that supports trade and industrial growth.

Despite facing operational and financial challenges in recent years, it remains a strategic asset tasked with modernising South Africa鈥檚 logistics network, improving efficiencies and positioning the country as a competitive hub for global trade.

According to Transnet, the completion of the facilities will modernise its data centre and hosting capabilities.

It says this move will allow it to navigate the increasingly complex digital landscapes, ensuring the foundational operations are resilient, secure and capable of supporting next-generation business applications.

This initiative is one of the four strategic pillars of Transnet鈥檚 ICT digital modernisation strategy, says the state-owned company (SOC).

It explains that the private cloud data centre in Durban is designed to serve as a secure and scalable hub for business-critical systems. The colocation environment provides geographic redundancy and resilience, while extending reach into one of the country鈥檚 primary ICT corridors.

Supported by a public cloud on Microsoft Azure through its strategic聽partners聽鈭� Microsoft and Liquid Intelligence Technologies 鈭� these facilities provide the necessary capacity, flexibility and operational resilience to migrate core business applications and decades of data into a hybrid cloud architecture, says the SOC.

Critical to this transformation has been the collaboration with Altron, with its original equipment manufacturer, Huawei, the technology聽partner聽responsible for configuring and preparing the two private cloud environments, it states.

Transnet notes their expertise in data centre and cloud solutions accelerated readiness, ensuring the environments are optimised for migration and future integration into the broader hybrid cloud strategy.

By partnering with Vodacom for colocation services in Gauteng, Transnet has also ensured strong network integration and high availability within South Africa鈥檚 ICT ecosystem, it adds.

鈥淭he journey towards digital transformation is ongoing but achieving readiness at the data centre and hosting level marks an essential milestone,鈥� says Transnet group chief information officer Pandelani Munyai.

鈥淏y investing in private and public cloud facilities, leveraging colocation partnerships and collaborating with trusted technology partners, the organisation has built a robust foundation for the future where ICT is a key driver of growth, efficiency and resilience.鈥�

Munyai notes that with the data centre and infrastructure foundation in place, the organisation is now well-positioned to migrate core business applications and vast repositories of historical data into its new hybrid cloud environment.

He points out that this will not only modernise ICT operations, but will also unlock opportunities for advanced analytics, digital platforms and innovation across the business.

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Kerr is the Founder and Director of Argon Supply Chain Solutions and is a 20+ year veteran in logistics and transport planning.

Before founding Argon Supply Chain Solutions, Kerr worked at many other prominent companies in South Africa.

This includes working as a 麻豆原创 EWM Solution Architect and Consultant for聽Pick n Pay, a 麻豆原创 EWM Consultant for Barloworld, a Mobile Specialist for OneArch Consulting, and a 麻豆原创 WM Consultant for Pioneer Foods.

Kerr is an 麻豆原创 Certified Associate and Application Professional specialising in 麻豆原创 solutions such as EWM, TM, SRM, WM, Mobility, and ATTP.

He also boasts a strong understanding of data collection technologies and supply chain solution architecture.

The interview

In this What鈥檚 Next interview, Kerr explains what Argon Supply Chain Solutions does and how retailers can maximise the potential of 麻豆原创 S/4HANA Cloud to streamline their operations and improve efficiencies.

He unpacks why having 麻豆原创 Supply Chain as part of the S/4HANA Cloud implementation is essential.

Kerr also discusses how 麻豆原创 improves vendor compliance and creates better retail practices.

He concludes the interview by sharing how he sees automation and AI features impacting supply chain solutions.

Watch the interview with Peter Kerr below.

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This is because, today, technology is transforming transformation, says , vice-president and global innovation analyst at 麻豆原创.

And today, transformative technology is all about artificial intelligence (AI).

鈥淓xperts agree that AI is the third great wave of technology after the personal computer (PC) in the 1980s and the Internet in the 1990s,鈥� Elliott says.

鈥淏ut if you are not careful, waves can come crashing down on top of you. AI is very powerful, and can have unintended consequences.鈥�

Although it is most obvious in the visual context, AI is progressing in all directions, Elloitt points out. 鈥淭he process of rapid technological change and disruption is coming to your industry and your line of business.鈥�

Today, what鈥檚 holding up AI disruption is the fact that the rest of the ecosystem isn鈥檛 able to change as quickly.

鈥淚t鈥檚 a bit like parachuting a Formula 1 car into a medieval village. You can鈥檛 use the technology because the rest of the ecosystem isn鈥檛 there.

鈥淚n fact, if AI stopped progressing right now, we couldn鈥檛 use it to its full potential for 10 years.鈥�

For this reason, Elliott says AI could be taken to stand for accelerate innovation. 鈥淲e should use AI to adopt AI.鈥�

Today, a lot of AI and innovation in general is handmade, with developers all starting from scratch and working on one thing.

鈥淭o accelerate the adoption, we need to move to modern assembly lines, so we can use the AI faster,鈥� Elliott says.

He adds that 麻豆原创 provides the machines to build the technology.

鈥淲e offer things like the S, where customers create data that is harmonised in the Business Data Cloud, used to ground AI, which then goes to making a better application. And, as you create applications, you can add customisation.鈥�

麻豆原创 embeds AI in all its applications, and these are available to customers right now, Elliott adds.

鈥淏ut innovation is not actually about technology,鈥� he explains. 鈥淲hat is holding us back is the time, skills, and resources needed to exploit the technology.鈥�

Again, the 麻豆原创 Business Technology Platform can help, with 麻豆原创 Build offering aided innovation 鈥� another possible use for AI 鈥� for agile application development and customisation.

鈥淲e have the resources that can multiply efforts, let developers do more, faster, with customisations and extensions in the cloud.

鈥淎nd now you can do it in natural language, because it is designed for professional developers and also business users.鈥�

AI could also stand for automated identity, Elliott says.

And it could represent automatic integration as well. 鈥溌槎乖� Integration Suite is about AI-powered connections. It will do most of the heavy lifting in connecting system to one another.鈥�

Meanwhile, the 麻豆原创 BTP AI Foundation is a generative AI (GenAI) hub that gives customers everything they need to orchestrate customised AI, with a wide choice of models, grounding, data masking, filtering, prompt management, and lifecycle management.

At the core of any transformation is data, which is everyone recognises is important. 鈥淚n fact, it is really important,鈥� Elliott says. 鈥淚t is the essential input for AI in particular.

鈥淪o AI has to stand for accurate information. AI is useless without accurate information in realtime.鈥�

But there isn鈥檛 a company on the planet that doesn鈥檛 have a data quality problem, he adds.

鈥淚t is not a new problem, we know it鈥檚 hard to get budget to fix data. But this is an opportunity to ask for money to do just that. Now is a great time to establish governance, data ownership, and all the things you have wanted to do for years.鈥�

The second big problem is integrating data 鈥� which is also not a new problem.

鈥淭his is where comes in,鈥� Elliott says. 鈥淎nd we offer it as a service, so we can do more of it for you 鈥� integrate data from 麻豆原创 applications and also external data.鈥�

The helps with relationship extraction. 鈥淵ou already have this information, now we are gathering it and exposing it, and putting it in a format that you can use for your AI,鈥� Elliott explains.

AI could also represent analytics improved, which is why 麻豆原创 Analytics Cloud has the GenAI-powered Just Ask feature.

鈥淚n analytics, there is a dream of total situational awareness. Of bringing in data from all sources, but having overall vision. AI can be used to connect data and deal with fuzziness.鈥�

AI could also stand for agents incoming. 鈥淭his is the next generation of AI, moving along from the current efficient processes with pre-defined steps. But these processes can鈥檛 deal with ambiguity. Agents, on the other hand, can reason through what it needs to do next. So the processes and data can be a lot more unstructured than before.鈥�

Another interpretation of AI could be agents for business, Elliott adds. 鈥淭his is the next evolutionary step 鈥� in fact, some companies are already doing it 鈥� using AI to get rid of a lot of manual work.鈥�

AI could be used for automatic innovation. 鈥淲e have incredible amounts of information and amazing intelligence,鈥� says Elliott. 鈥淪o why not let the systems tell us what we should do next?

鈥淲e are starting to get there, and you can already get great automated system insights. And 麻豆原创 also has best practices, so we can provide customers with that out of the box.鈥�

Once that is in place, and customers need to implement their systems, automated implementation could be the final meaning for AI.

鈥淥f course, technology is not everything,鈥� Elliott points out. 鈥淵ou need to get people to adopt new ways of working 鈥� and AI is good for adoption optimisation and change management.鈥�

In conclusion, Elliott believes that AI today is like a staircase. 鈥淵ou have to take one step after the other. But in the future it will be more like an escalator.鈥�

The key to successful AI adoption lies not in the technology he adds, but in the people, culture, and organisation.

鈥淣o matter how much you have invested in adoption, culture, and change management 鈥� invest more.鈥�

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Having partnered with 麻豆原创 since 2007, the City was no stranger to 麻豆原创 deployments, but as recently as two years ago, it was still using 17-year old systems.

, group chief technology officer at City of Johannesburg, explains that the City is going ahead with major technology investments on .

No digital transformation journey goes smoothly, and Mochela says the City鈥檚 current deployment has been no different.

鈥淚 had a virtual dinosaur, on a physical dinosaur, that has been sitting in the data centre for years,鈥� he says. 鈥淲e had to revamp the environment, and to do that, we had to shut down 麻豆原创 for 21 days. The system had serious challenges, and if we hadn鈥檛 made that decision, the City鈥檚 environment might have collapsed.鈥�

The City was running on 麻豆原创鈥檚 version 4.7 for 15 years 鈥� and it had been customised almost beyond recognition. 鈥淟ast year we finally upgraded to ECC6 鈥� which many customers did years ago,鈥� Mochela says. 鈥淭his was so we could transition to S/4HANA.鈥�

, senior vice-president for 麻豆原创 Middle East and Africa South, had his first interaction with the City two years ago.

鈥淣ot only was the system down, but we had no contract with the City at that stage either,鈥� he remembers.

But three priorities came out of the first meeting: a sense of urgency in that the City was unable to access its data; a vision to adopt innovative technology; and the need to see a return on its investment.

So 麻豆原创 and the City of Johannesburg formed a public-private partnership that allowed them to first stabilise the system, then migrate the technology, and thirdly to start changing processes to engender innovation.

Mochela contextualises how previous system upgrades had adopted old processes, and this had to change.

鈥淲hen we were transitioning from 4.7 to S/4 HANA, we had to re-implement processes, and we had to work with the business because a smart solution and a smart city can鈥檛 be built on old processes

鈥淭reasury gives us precepts, and industry gives us best practices 鈥� and these two must align. Technology will disrupt the business, and those that won鈥檛 change will be left behind.鈥�

麻豆原创 is able to leverage best-practices end-to-end thanks to its work with more than 400 000 customers around the world, Maccotta points out.

One of the early challenges that Mochela had to overcome was a resistance to putting HCM on the cloud.

Maccotta explains that the cloud conversation has moved beyond whether it should be done or not.

鈥� A lot of customers still don鈥檛 know how to approach innovation, to modernise their business. And there is still the question of whether they should move to cloud.

鈥淚 suggest that the cloud is not in question anymore,鈥� he adds. 鈥淚t鈥檚 like the dilemma 30 years ago, whether to build or buy software. Today, the speed and innovation offered by the cloud transcends what can be done on-premise.

鈥淎nd cloud releases customers from mundane IT administration, so the IT organisation can be closer to the business and become a business adviser,鈥� Maccotta says. 鈥淲ill you continue to spend your time trying to keep the lights on, to keep the status quo running? Or will you put the effort into innovation?鈥�

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麻豆原创 SE聽(NYSE: 麻豆原创) announced that VFS Global, the world-leading provider of visa, consular and technology services to governments and diplomatic missions, will leverage 麻豆原创 software to help it develop leading-edge AI-powered digital solutions for cross-border mobility and citizen services.

Cross-border mobility and citizen services are becoming increasingly digital, and governments are looking into the use of innovative technologies such as artificial intelligence to drive efficiency and sovereign security. To accelerate its innovation road map and help governments meet the increasingly complex needs of travelers and citizens, VFS Global is adopting 麻豆原创 S/4HANA Cloud Public Edition and other 麻豆原创 solutions.

“We take great pride in partnering with 麻豆原创 as a leading and trusted technology and AI company,” said Zubin Karkaria, founder and CEO of VFS Global. “By combining our deep expertise in visa, consular and citizen services with 麻豆原创’s world-class solutions, we empower governments to enhance efficiency, strengthen security and enable seamless mobility for millions of travelers around the world.”

“With 麻豆原创 solutions at its core, VFS will be able to leverage the latest innovations to become an even stronger partner for governments, travelers and citizens worldwide,” said Christian Klein, CEO of 麻豆原创 SE.

In line with its vision to embrace technological innovation to support governments and diplomatic missions worldwide, VFS Global has also chosen 麻豆原创 Business Technology Platform and the 麻豆原创 Business Data Cloud solution to deliver leading-edge and AI-powered solutions to its customers and to drive operational excellence across its global operations.

“By combining the strengths of VFS Global and 麻豆原创, we are elevating cross-border mobility and citizen聽services to the next level”, said Michael Nilles, member of the VFS executive board and chief digital and technology officer. “Strategically, this positions us as a leading force in shaping the future of GovTech and TravelTech, powered by technology and AI innovations that benefit governments, travelers and citizens worldwide,” he added.

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, ad-interim MD of 麻豆原创 Southern Africa, says African enterprises now have complete freedom to choose the best-fit cloud providers to run and scale their core business processes.

鈥淥ur partnerships with Amazon, Microsoft and Google enable customers across the continent to modernise their legacy ERP, innovate faster, and maximise their business resilience and performance.鈥�

An existing cloud hyperscaler partnership with Google was recently enhanced with the launch of a new R2,5-billion Google Cloud region in Johannesburg in March, a first of its kind in Africa.

鈥淪outh African organisations can now deploy 麻豆原创鈥檚 market-leading cloud ERP technologies to streamline their operations, enhance efficiency and accelerate digital transformation, all supported by the scalability and power of Google Cloud,鈥� says Pillay.

鈥淎nd, with RISE with 麻豆原创 offering a standardised end-to-end methodology for cloud ERP migration using Google鈥檚 secure global network and resilient infrastructure, the path to transformative innovation and smarter decision-making has never been clearer for South African businesses.鈥�

According to research house IDC, more than two thirds of large enterprises globally still use on-premise ERP systems. However, the same study found that 37% of organisations are modernising their legacy applications over the next three years. Nearly half (45%) also have firm plans to implement a managed cloud provider.

鈥淥rganisations are seeking long-term partners for their cloud strategies that can support their needs and enable continuous innovation,鈥� says Pillay. 鈥淪uch partners can play a vital role in improving security and ensuring uptime, supporting digital transformation, providing access to modern data centres, and enabling adoption of technologies such as artificial intelligence.鈥�

IDC predicts that 70% of enterprises will form strategic ties with cloud providers for a range of use cases including Generative AI platforms, infrastructure, data controls and governance.

鈥淎frican enterprises are understandably excited at the potential of business AI to transform their business models and achieve unprecedented efficiency and productivity,鈥� says Pillay. 鈥淏y drawing on verified business data in their ERP environments and deploying business AI tools such as 麻豆原创鈥檚 Joule, organisations can drive productivity, make more informed decisions, and improve cross-functional outcomes across every aspect of the business.鈥�

Pillay highlights the role that initiatives such as RISE with 麻豆原创 play in accelerating organisations鈥� cloud and innovation journeys. 鈥淩ISE brings the entire ERP application stack into the cloud through proven methodologies, tools and expert guidance.

鈥淭hrough our close partnerships with hyperscalers, companies can move with confidence knowing they are supported by a global network and resilient infrastructure. Companies also gain business AI capabilities, sustainability features, fully managed cloud services and the flexibility to leverage their choice of hyperscaler.鈥�

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Episode 07 of AFSUG Conversation Starters is live!
Join as she chats with , Business Development Chief Expert at 麻豆原创, about 鈥淎doption Catalyst 鈥� Unlocking the Shift to Cloud鈥�.

Whether you’re navigating your cloud transformation journey or looking for inspiration to get started, this episode dives into the key strategies, mindset shifts, and best practices driving successful cloud adoption.

Hosted by the , this conversation is a must-listen for anyone in the 麻豆原创 ecosystem looking to embrace the future of innovation.

Tune in now and be part of the shift:

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The information communication technology (ICT) company scooped the continental award at聽the 麻豆原创 Africa Partner Summit held a fortnight ago in Johannesburg, South Africa.

Founded in 2013, Tano boasts of operations in seven African countries where it provides services in digital transformation, cybersecurity and enterprise infrastructure as well as software development and operations (DevOps).

Wallan Mangere, the Tano chief executive officer said the recognition was testament to the hard work, dedication, and innovation of his team, as well as the trust and collaboration shared with clients and partners.

鈥淎t Tano, we have always been committed to delivering cutting-edge cloud solutions that empower businesses to transform, scale, and thrive in an increasingly digital world,鈥� Mangere said.

鈥淭his award reflects our unwavering focus on excellence and our ability to leverage 麻豆原创’s powerful cloud technologies to drive meaningful outcomes for our customers.鈥�

The company operates in six African countries – Zimbabwe, South Africa, Mozambique, Botswana, Malawi and Kenya as well as the United Kingdom.

Mangere told Heart & Soul TV 聽聽that the company employs over 150 workers in Zimbabwe.

The company’s client base is diversified, encompassing the public sector, retail, mining, banking, utilities, agricultural, and wholesale distribution.

When Tano launched in Zimbabwe, it challenged the dominance of Twenty Third Century (TTC), which was the biggest IT service provider聽 for 聽government departments.

Tano became the sole 麻豆原创 licensed provider after TTC鈥檚 licensing was suspended. The development led to a cold war between the two companies.

The 麻豆原创 Africa Partner Awards 2025 also honoured Vodacom, a South African telecoms company, which was聽 named in the Rising Star category which recognises the number and value of cloud books for a new partner onboarded in the past year.

Deloitte and Dimension Data were joint winners of the Innovation Award.

Deloitte, was also winner of the Go Lives category, which recognises the number of customer go-lives.

Epi-Use Africa won the Top Capacity Growth category and ITGest named winner of the聽 NNN category which recognises the number of net-new sales and the value of net-new deals.

Meanwhile, Tano is set to become one of the biggest ICT companies in Africa after acquiring South Africa-headquartered Altron Botswana and Altron Mozambique in 2023 as part of its growth strategy.

The acquisition brought new product offerings in the form of various OEM partnerships like Oracle NCR, CISCO, XEROX.

聽鈥淎s we celebrate this milestone, we remain committed to pushing the boundaries of innovation and delivering even greater value to our clients.鈥�

Tano is a value-added reseller and a certified services partner of 麻豆原创, the world鈥檚 largest provider of enterprise application software with over 230 million cloud users, more than 100 solutions covering all business functions and the largest cloud portfolio of any provider.

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