and the are showcasing how modernisation programmes built on 麻豆原创 technologies are helping organisations move beyond fragmented systems and legacy processes toward more unified, scalable and intelligent operating models.

At this year鈥檚 flagship 麻豆原创 麻豆原创PHIRE event held in Madrid between 19 and 21 May, both organisations shared insights into their modernisation efforts and the impact of initiatives such as RISE with 麻豆原创 to fast-track digital transformation and unlock business outcomes.

, Managing Director for Southern Africa at 麻豆原创, says: 鈥淢odernisation is no longer only about replacing legacy systems. It is about building the digital foundations that allow organisations to simplify complexity, improve efficiency and unlock new value from cloud, data and AI. Whether in the public sector or global industry, 麻豆原创 is helping customers create more agile, intelligent and future-ready organisations.鈥�

City of Madrid advances digital public administration

The Madrid City Council is collaborating with 麻豆原创 Spain on the comprehensive modernisation of its internal management through 麻豆原创 software. The objective is to digitalise procedures, improve efficiency and deliver better services to municipal employees and citizens in finance, revenue management and human resources.

The City Council has worked with 麻豆原创 software for two decades, beginning in 2004 with solutions in finance and HR. In 2020, it launched its public administration modernisation project with the migration to the private cloud. This process is now advancing with the adoption of and .

The challenge was to move beyond traditional models based on fragmented systems, paper-based procedures and isolated developments. In public administration, this fragmentation can slow processes, duplicate data, limit visibility and make it harder to manage revenues, budgets and human resources in an integrated way.

The solution has been to consolidate a new public management model based on unified management, real-time information and digitalised processes. RISE with 麻豆原创 provides the foundation for the move to the private cloud, while 麻豆原创 Business Technology Platform provides the platform for integration, extension and application development.

The transformation has had a significant impact in the tax domain, where 麻豆原创 tax and revenue management solutions are being integrated into the city鈥檚 financial platform. This enables municipal revenues to be managed as a natural extension of the financial system, supporting an end-to-end view of the full cycle from taxpayer registration and assessment to collection and inspection.

Currently, two-thirds of the City Council鈥檚 tax revenues are already managed within this environment, including Property Tax, the Urban Waste Tax for Business Activities, Capital Gains Tax and the Terrace Tax. The next step will be to incorporate the Motor Vehicle Tax and the Economic Activities Tax.

The project has also focused on data quality. During the first year, the City Council carried out a cleansing and harmonisation of master data from previous management systems, generating taxpayer 鈥淕olden Records鈥� and enabling an efficiency rate of 98.02% for Property Tax in 2024.

, IT Manager of Madrid City Council, says: 鈥淭his project marks a paradigm shift: we are moving from managing paper files and isolated systems to managing information and processes in an integrated and intelligent way, with a 360-degree view.鈥�

The impact is being felt across internal management and citizen services. The project supports end-to-end process digitalisation and a 鈥減aperless鈥� administration model, while automation, AI capabilities and robotic process automation are helping reduce manual workloads, minimise errors and improve decision-making through real-time analytics.

Prysmian builds an AI-ready global platform

Prysmian, a global leader in cable solutions for energy and telecommunications, is demonstrating how modernisation can create the foundation for broader business transformation.

The challenge for Prysmian was to strengthen its digital core as it evolved from a cable manufacturer to a global provider of solutions supporting the energy transition and digital transformation. With 鈧�20 billion in revenue, 34 000 employees across more than 50 countries, 109 manufacturing plants and 30 R&D centres, the company needed a unified, resilient and AI-ready platform to support its next phase of business evolution.

Prysmian completed the evolution of its digital infrastructure through RISE with 麻豆原创 in just four months, creating a unified, resilient and AI-ready cloud platform. Through the integration of , , and 麻豆原创 Business Technology Platform, the company built an intelligent platform designed to improve operational efficiency, accelerate decision-making and enhance predictive capabilities.

, Group CIO and Digital Officer at Prysmian, says: 鈥淩ISE with 麻豆原创 provided us with a global ERP foundation, 麻豆原创 BTP connected engineering and business, while embedded AI transformed the way our employees interact with data, redefining how Prysmian operates at scale.鈥�

The impact has been significant. Prysmian has achieved 70% automation of repetitive activities through embedded AI, an 80% reduction in the implementation time of new innovative solutions, and a 50% acceleration in time-to-market for new products.

The company has also introduced concrete AI use cases across business processes, including intelligent customer order automation, automated payment reconciliation and smart expense management. At the same time, Prysmian is using 麻豆原创 BTP to build an advanced cable design platform connecting engineering and business functions, standardising rules, processes and bills of materials to accelerate product development and increase competitiveness.

Pillay adds: 鈥淭he City of Madrid and Prysmian show how modernisation creates measurable value when it is connected to clear organisational priorities. By integrating processes, improving data quality and building intelligent cloud platforms, organisations can improve how they operate today while preparing for the next wave of innovation.鈥�

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鈥淲ill 麻豆原创 actually be a software company in the future?鈥�

It鈥檚 not the kind of question the CEO of a software company would usually ask thousands of customers, partners and analysts. At Sapphire 2026, 麻豆原创鈥檚 annual conference held this month in Orlando and Madrid, CEO Christian Klein asked his audience if they were scared by the question.

鈥淚鈥檓 not scared,鈥� he answered himself. 鈥淔or me, the time right now is the beginning of something even better.鈥�

The conference saw the launch of 麻豆原创鈥檚 Business AI Platform, a unified environment for building and governing AI agents across enterprise operations, grounded in real business context.

The strategy is to enhance critical business workflows, so that humans and AI work together to meet the accelerating demands of global business.

鈥淎ccording to a recent Stanford AI survey, almost every company is now using AI, but many see only little value,鈥� said Klein. 鈥淲hy do we face such huge challenges with AI in business? At the top of this iceberg, visible to everyone, is that large language models are getting better and better at tasks like generating text or images or in specific domains like writing software.

鈥淎ll of these use cases are related to publicly available content the modules are trained on. But if you go below the waterline, beyond the level of sales demos, and into the real business world, you鈥檙e going to find out that none of these models are trained on your business data and processes.

鈥淭hese AI agents also don鈥檛 naturally adhere to governance requirements, like your security compliance framework, your data privacy requirements, or to your company鈥檚 identity and authorisation rules. All AI agents 鈥� have faced these challenges until now.鈥�

The solution, he suggested, was that a company鈥檚 enterprise resource planning system, or ERP, should be recognised as the brain of every business. Since 麻豆原创 is world leader in ERP software, one might argue, naturally the CEO would say that.

But Klein made a good case for it: 鈥淔or over 15 years we have been developing an ERP with incredibly deep process and data domain know-how. On top of that, all your governance requirements and customer-specific extensions are stored in the ERP. The ERP is the trusted system of execution running your company.鈥�

Powerful external validation came from Anthropic, the company behind the Claude family of AI models, and that is competing neck and neck with Open AI to become the most valuable AI platform company in the world. At Sapphire, 麻豆原创 shared video testimony from Anthropic co-founder and president the Daniela Amodei in which she declared: 鈥淭he world鈥檚 largest enterprises run on 麻豆原创. That鈥檚 exactly where trusted AI belongs.鈥�

That significance of this alignment revolves around the core value proposition of the Business AI Platform: trustworthiness.

JPMorgan Chase CFO Jeremy Barnum, who joined Klein on stage in Orlando, said his bank was already running agents in production on 麻豆原创, operating within defined compliance boundaries.

鈥淭he agents that we鈥檝e built are not inventing their own business rules,鈥� he said. 鈥淭hose rules rather come directly from 麻豆原创 Embedded Control Framework, and every AI-driven intervention is logged and fully traceable.鈥�

One organisation鈥檚 production deployment does not establish a category. But the compliance architecture it describes is precisely what most organisations attempting enterprise AI have not yet achieved.

Jensen Huang, CEO of $5-trillion AI chipmaker Nvidia, also appeared in a pre-recorded video segment, making it clear that AI agents would not replace ERP. The most ringing endorsement? Nvidia itself used 麻豆原创 as its ERP brain: 鈥淲hat 麻豆原创 and Nvidia are building together is one of the most important platforms in enterprise AI. Nvidia鈥檚 supply chain is incredibly complex. Millions of parts, hundreds of partners and factories, all connected through 麻豆原创. But what鈥檚 changing is not just how enterprise systems are managed, it鈥檚 how work actually gets done.

鈥淲e鈥檙e moving from hand-coded software to AI that can understand, reason, and act. AI no longer simply answers questions. It works for you. And enterprise systems are where work happens. Finance, supply chains, procurement, and every workflow in between.

鈥溌槎乖� is the foundation of enterprise. And now they鈥檙e building the agents that sit on top of it, trained on proprietary data with the skills to act. Soon, every company will have a workforce of agents. These specialised agents will not replace enterprise software. They will make enterprise software more powerful than ever.鈥�

* Arthur Goldstuck is CEO of World Wide Worx, editor-in-chief of , and author of 鈥淭he Hitchhiker鈥檚 Guide to AI 鈥� The African Edge鈥�.

This article first appeared in .

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鈥淔or the mission-critical processes of our customers, 鈥榓lmost right鈥� just isn鈥檛 good enough,鈥� says Christian Klein, CEO of 麻豆原创 SE. 鈥淏y uniting 麻豆原创 Business AI Platform with 麻豆原创 Autonomous Suite, we anchor AI agents in the business processes, data and governance so they can deliver accurate, compliant and secure outcomes 鈥� unlocking new sources of revenue and meaningful cost savings.鈥�

The Autonomous Enterprise includes a unified AI platform for building, contextualising and governing agents, an autonomous suite that executes core business operations and a new user experience that redefines how people work with enterprise software.

Introducing 麻豆原创 Business AI Platform

麻豆原创 Business AI Platform is a new foundation for building and deploying enterprise AI grounded in real business context. 麻豆原创 Business AI Platform now unifies 麻豆原创 Business Technology Platform, 麻豆原创 Business Data Cloud, and 麻豆原创 Business AI into a single, governed environment.

At its core is the 麻豆原创 Knowledge Graph solution, which gives AI agents a structured map of business entities, processes and relationships across a customer鈥檚 麻豆原创 landscape. Joule Studio is 麻豆原创鈥檚 AI-first solution for building enterprise agents, applications and agentic workflows. Developers can build using the no-code, pro-code, and AI frameworks of their choice on 麻豆原创-managed infrastructure that is secure, scalable and optimised for enterprise AI.

Building on this foundation, 麻豆原创 also introduced 麻豆原创 Autonomous Suite which enables 麻豆原创鈥檚 existing business applications with AI agents capable of running processes from start-to-finish.

The suite will deploy more than 50 domain-specific Joule Assistants across finance, supply chain, procurement, human capital management and customer experience. These assistants will automate end-to-end processes by orchestrating a subset of over 200 specialised agents to execute precise tasks. For example, the new Autonomous Close Assistant can compress the financial close process from weeks to days by automating journal entries, reconciliation, and error resolution across the entire process.

麻豆原创 also launched Industry AI, expanding its deep industry portfolio through seven autonomous solutions that will enable start-to-finish industry processes and embed sector-specific process logic, data models and regulatory requirements.

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, Managing Director: Emerging Africa at 麻豆原创, said: 鈥淥rganisations across the region are leveraging the latest technologies to build a trusted foundation for AI and amplify their insights and processes to transform the way they work. From harnessing collaborative AI agents to solve complex problems and accelerate decision-making, to seamlessly connecting their entire business value chain, West Africa鈥檚 business community is gearing up to unleash their full potential powered by cloud, data and AI.鈥�

The comments were made at 麻豆原创 Business Suite Innovation Day on September 17th, a special event for 麻豆原创 customers and partners to showcase how and come together to deliver exceptional value as part of the 麻豆原创 Business Suite.

Experts from across the 麻豆原创 ecosystem provided behind-the-scenes insights into the power of business AI and cloud, and how these new innovations combine powerful cloud applications with the most contextual and reliable data to enable collaborative AI agents to tackle the most difficult business challenges with confidence.

The event also included presentations by regional business leaders who have successfully leveraged 麻豆原创 technologies to accelerate growth and unlock new capabilities.

, Group Head: 麻豆原创 Centre of Excellence at , shared some insight into how the company leverages cloud technologies to power growth and drive efficiency. Dangote Industries Limited is the largest conglomerate in West Africa and one of the largest on the African continent, employing more than 30 000 people.

鈥淪ucceeding in today鈥檚 fast-paced business landscape requires strong foundations built on the latest technologies. Critical to this is a modernised enterprise resource planning landscape that enables organisations to fully leverage the power of emerging technologies, all built on a clean-core strategy that ensures the business has access to real-time, accurate data for decision-making.鈥�

, Country Managing Director for Nigeria at 麻豆原创, said: 鈥淎frica鈥檚 greatest wealth lies in its people, including our fast-growing youth population. Our ability to cultivate the right mix of skills is critical to our digital transformation ambitions, especially as we rush to leverage the power of AI and cloud in our businesses.

Research conducted by 麻豆原创 found that half of Nigerian businesses expected a 鈥榮ignificant鈥� increase in demand for AI skills this year. The 麻豆原创聽聽report also found that 93% of Nigerian companies already experience a negative impact on their innovation capabilities due to a lack of access to AI skills. The same report revealed that West Africa was the region most likely to partner with expert third-party providers to fill the AI skills gap in their organisations.

Khota adds: 鈥淭he region stands at the edge of a new era of growth and innovation powered by data, cloud and AI, and supported by a workforce geared for our emerging technologies. To ensure this collective effort succeeds, organisations need access to the right skills. While efforts at developing AI-ready skills are underway, companies should also explore ways to augment their skills base in the short term by partnering with our thriving ecosystem of expert partners and collaborators powering business transformation in the region.

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DUBAI, United Arab Emirates鈥� 5 August 2025 鈥� 麻豆原创 today announced that Grandiose Supermarket, a premier quality food and grocery retailer in the UAE with nearly 50 stores and part of the , has signed an agreement to implement as the digital backbone of its operations, integrated with 麻豆原创 Business AI.

This strategic partnership will empower Grandiose to deliver even more exceptional customer experiences, unlock AI-driven operational intelligence, and support its bold growth ambitions in the UAE鈥檚 dynamic retail landscape.

By adopting RISE with 麻豆原创 S/4HANA, hosted on , and integratingI, Grandiose aims to streamline its supply chain, enhance stock visibility and improve replenishment planning. The solution will optimize product availability across branches while reducing instances of overstocking and understocking.

鈥淐ustomer experience is at the heart of everything we do at Grandiose,鈥� said , CEO Grandiose Supermarket. 鈥淧artnering with 麻豆原创 and leveraging 麻豆原创 Business AI helps us better understand our customers鈥� needs, predict trends, and exceed their expectations with seamless availability and personalized services. The resilience and optimization provided by 麻豆原创鈥檚 AI-infused solutions will help us automate core processes and focus more on value-added services that enrich the customer journey.鈥�

The implementation of 麻豆原创 S/4HANA will serve as the digital core for Grandiose鈥檚 operations, leveraging industry-specific vertical solutions tailored for the retail and food sectors. These out-of-the-box capabilities, combined with localized features for taxation and compliance based on 麻豆原创鈥檚 strong relationships with UAE customers, reduce the need for extensive customizations and accelerate time-to-value.

Central to this transformation is 麻豆原创 Business AI, which enhances Grandiose鈥檚 business applications with intelligent automation and deeper analytics. This empowers teams to offload routine work, analyze millions of data points for deeper insights into customer and supply chain behavior, and focus on strategic initiatives that drive innovation and growth. This AI-driven foundation ensures Grandiose can scale efficiently, opening new stores and entering new markets with intelligence built into every layer of the business.

鈥溌槎乖� has become synonymous with family conglomerates and growth-driven businesses like the Ghassan Aboud Group, especially in the retail sector where innovation and resilience are essential,鈥� said , Managing Director, 麻豆原创 UAE. 鈥淲e鈥檙e proud to support Grandiose鈥檚 expansion with a future-ready platform powered by Business AI that enhances customer experience, optimizes operations, and drives continuous innovation.

As Grandiose continues to scale across the UAE and beyond, this transformation lays the groundwork for a more intelligent, responsive, and customer-centric retail model, setting a new benchmark for digital excellence in the UAE.

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East African business leaders, technology partners and 麻豆原创 experts met in Nairobi this week to discuss the growing impact of business AI and cloud technologies in the region.

, Managing Director: Emerging Africa at 麻豆原创, said: 鈥淥rganisations throughout East Africa are accelerating their business transformation and innovation efforts by leveraging the latest data and cloud capabilities to unlock the power of business AI in every line of business. With the recent expansion of AI assistant, organisations can now unleash unprecedented efficiency across their systems and processes to drive productivity gains of as much as 30%.鈥�

The comments were made at 麻豆原创 Innovation Day Kenya, part of a global series of events aimed at showcasing how technology can power growth, innovation and sustainability and support organisations as they meet emerging challenges.

The exclusive event also served as an introduction to how and help organisations unlock significant business value as part of the broader . Experts also provided behind-the-scenes insights into the power of business AI and cloud to future-proof companies鈥� enterprise application strategies and leverage data to enhance business insights and improve decision-making.

Research recently conducted by 麻豆原创 found a near-universal demand for AI skills among African organisations. The 麻豆原创聽聽report noted that nine in ten companies in Africa already experience negative impacts due to a lack of AI skills, including failed innovation initiatives, an inability to take on new work, and loss of clients. Forty-three percent of Kenyan organisations that took part in the study expected a 鈥榮ignificant鈥� increase in demand for AI skills this year.

鈥淭he rapid changes in workplace dynamics are transforming how companies develop, upskill and reskill their workforce to meet the long-term need for AI-related skills,鈥� said Khota. 鈥淚n the short term, organisations should seek ways to augment their skills base, for example by partnering with our rich ecosystem of implementation specialists that power business transformation in the region.鈥�

麻豆原创 Innovation Day Kenya also included presentations by regional business leaders who have successfully leveraged 麻豆原创 technologies to accelerate growth and unlock new capabilities.

Long-standing 麻豆原创 customer provided insight into its latest transformation initiative that is taking its legacy enterprise systems into the cloud and deploying AI across its business processes. Bidco Africa is a leading FMCG manufacturer that produces more than 800 SKU鈥檚 in multiple brands and products at eight factories in East Africa. The company has been using 麻豆原创 ECC since 2010, until a recent decision sparked a migration to .

, Chairman of Bidco Africa, said the shift to cloud underscores his company鈥檚 position as a regional innovation leader. 鈥淲e see incredible potential for AI to transform our business and deliver greater agility, innovation and customer experiences. Our skilled team will also benefit from AI鈥檚 power to enhance product development, allowing us to consolidate our market leadership well into the future.鈥�

The company plans further deployments in a second phase of the implementation, including procurement and manufacturing.

Khota added: 鈥淐ompanies that adopt a clean core strategy accelerate the pace of innovation and can more easily leverage business value through reliable data and AI innovations. As we enter a new era of AI-enabled innovation, organisations must ensure that business-critical systems remain agile, cost-effective, and ready to adopt innovation.鈥�

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This is according to , executive vice-president: customer support and cloud lifecycle management at 麻豆原创, who points out that heavily customised, outdated systems impede innovation.

鈥淏ut many companies find themselves in this place,鈥� he says. 鈥淭hey have customised systems with a mix of models 鈥� a bit of best of breed, a bit of cloud, maybe some isolated AI scenarios.鈥�

As a result, IT organisations spend a lot of time integrating systems and trying to make sense of disconnected data. 鈥溾�滲ut what they need to be doing is providing good outcomes for the business.鈥�

What鈥檚 needed, says Steinle, is a transformation that brings together all the platforms and data.

麻豆原创 helps its customers make this transformation through its programme for existing customers, and for new customers.

Importantly, while these programmes aim to let customers embrace , they also integrate non-麻豆原创 solutions.

鈥淎nd they are not simply products, but include a methodology, services, and guided implementation,鈥� Steinle adds.

鈥淲e want customers to reach the stage where they are able to overcome challenges, and to embrace the benefits of continuous innovation, agility, and flexibility.鈥�

Any 麻豆原创 solution begins with the 麻豆原创 Business Suite, he explains. 鈥淔rom an 麻豆原创 perspective we believe there is a lot of sense in running end to end processes on a fully integrated and harmonised stack in the cloud. We think it鈥檚 better than picking and choosing best of breed solutions 鈥� and it means customers don鈥檛 have to manage the integration and getting sense from the data.鈥�

This is important, he adds, because IT organisations today spend about 80% of their time just on maintaining their current landscape, keeping it compliant, and integrating systems.

鈥淵ou probably want to spend more than 20% of your time providing value to business users.鈥�

(BDC) is a harmonised suite of applications that allows customers to import data from 麻豆原创 applications and integrate it with data from other applications.

鈥淵ou can bring together data from 麻豆原创, a non-麻豆原创 source, and unstructured data. And, with the help of BDC, you can make sense of that data and generate value.鈥�

Steinle says this can be useful in operational processes, to expand reporting, and for integrated planning. 鈥淎nd you can use it for AI.鈥�

Which brings him to the third pillar of the : . 鈥淭his system can make sense of all the data and enable customers to build automated processes to enable new business scenarios. And AI can be embedded in your business processes.鈥�

is 麻豆原创鈥檚 AI-powered digital assistant that also orchestrates user experiences end-to-end across 麻豆原创 and non-麻豆原创 processes.

鈥淚t is also a platform for customer AI,鈥� Steinle says. 鈥淣ot every scenario can be provided out of the box, but Joule gives users a responsible and resilient way of building their own AI applications with the help of our platform.鈥�

Many of these features are a reality today, and 麻豆原创 developers are focused on making AI-first a reality, Steinle adds.

But software on its own doesn鈥檛 deliver value, which is why 麻豆原创 offers a range of services in RISE and Grow that include an entire integrated tool chain to help customers on their transformation journey.

鈥淲e aim to provide a fast, rich, seamless experience, with prescriptive guidance. And it鈥檚 not just reactive support, but support for customer strategy,鈥� Steinle says. 鈥淲e use a lot of AI capabilities to respond better, or give self-service options. And we use a lot of the 麻豆原创 products to improve our customers鈥� experiences.鈥�

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“This is a major step towards future-proofing operations and accelerating our contribution to the UAE’s food security agenda,” said , CEO of Ghitha Holding. “We are investing in world-class digital infrastructure to make our businesses more agile, more intelligent, and more responsive to the evolving needs of the nation and the region.”

The digital transformation modernises Ghitha’s IT landscape, streamlines operations, enhances supply chain visibility, and harnesses 麻豆原创 Business AI to drive smarter decision-making through real-time business insights, predictive tools, and improved workforce planning. These advancements will strengthen Ghitha’s ability to anticipate demand, improve traceability, and operate more efficiently, all of which are critical to ensuring a reliable food supply.

“Ghitha Holding is setting a powerful example of how targeted digital investment can unlock long-term strategic value,” said , Managing Director of 麻豆原创 UAE. “By integrating AI, cloud, and planning capabilities, Ghitha is building the digital backbone needed to support national priorities and seize new growth opportunities.”

, the global technology and consulting leader, will be carrying out the implementation of the initiative.

As part of the collaboration, Ghitha Holding and NTT DATA will also co-develop a pioneering digital solution designed for the consumer-packaged goods (CPG) sector, focused on dairy and poultry. Drawing on deep industry knowledge and technological innovation, this new platform is expected to serve as a regional benchmark and encourage wider digital adoption in the sector.

Dr. Bahri Dan – Executive Vice President of NTT DATA META region, commented, “We are honoured to be Ghitha Holding’s strategic partner on this journey. This project represents the power of technology when combined with visionary leadership. By joining forces to co-create a CPG-focused solution, we aim to deliver lasting value – not only for Ghitha, but for the wider industry. It is a privilege to support a future-ready organisation that is committed to innovation.”

The comprehensive 麻豆原创 digital transformation project will span two years, with the first phase expected to go live around mid-2026.

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As part of , Run, NTT Data can help businesses harness the power of 麻豆原创 Business Suite and cloud solutions from 麻豆原创 by managing the complexities of implementation, management and service delivery.

About 69% of tech leaders worldwide say they are very or extremely concerned about the growing amount of technology investments required to remain competitive, according to an IDC Info Snapshot, sponsored by 麻豆原创. Working with an MSP like NTT Data allows businesses to focus on their core objectives, innovate with confidence and achieve sustainable growth in a rapidly evolving digital landscape.

鈥淭ech debt has risen to a business level-risk that slows innovation and increases costs in a world where global organisations can afford neither,鈥� says Abhijit Dubey, CEO of NTT Data. 鈥淭his expanded partnership with 麻豆原创 combines our strengths to help joint clients simplify their tech stacks and make smarter and more strategic investments in areas like AI, cloud and automation that can improve competitiveness and efficiency.

鈥淲e鈥檙e excited to build on our 35-year history and identify new ways to innovate for clients and better align their tech investments for future growth.鈥�

Thomas Saueressig, of the executive board of 麻豆原创: customer services and delivery, says: 鈥淥ur partnership with NTT DATA showcases the power of our ecosystem in driving customer success. By combining our cloud solutions and NTT Data鈥檚 deep expertise, we can help businesses accelerate their digital transformation and drive innovation with confidence, efficiency, and agility.鈥�

NTT Data offers an 鈥淎nything-as-a-Service鈥� approach, a one-stop-shop offering. By bundling all services, including cloud solutions from 麻豆原创 and NTT Data鈥檚 value-added services, into one comprehensive agreement, clients can benefit from fully managed, end-to-end cloud solutions.

鈥淲e are extremely proud to be selected by 麻豆原创 to offer this service package globally, as it aligns perfectly with our forward-looking cloud strategy. As a leading 麻豆原创 managed service provider, NTT Data centrally coordinates all services to help clients innovate and achieve scalable, data-driven success. We enhance this support by leveraging cloud solutions from 麻豆原创 with 麻豆原创 Business AI and our value-added services,鈥� says Norbert Rotter, CEO of NTT Data Business Solutions.

NTT DATA delivers strategic market advantages and benefits for clients through this MSP program including:

• Value-added services and high-value solutions: Fully managed end-to-end solutions, including transformation and migration services, proprietary IP including Cloud Concierge for use with RISE with 麻豆原创, Application Management Services, advisory and sustainability services.
• Industry solutions: The global collaboration between 麻豆原创 and NTT DATA will deliver significant value for clients in industries such as life sciences, discrete industries, higher education, utilities and agriculture

• Single point of contact: Clients benefit from a single point of contact through local NTT DATA professionals who provide deep domain expertise across business software, management, and service needs.
• Flexible and attractive commercial model: NTT DATA offers flexible pricing models, covering the MSP 鈥淎nything-as-a-Service鈥� offering
• End-to-End responsibility: NTT DATA manages the client relationship holistically throughout the entire life cycle, ensuring seamless integration, continuous support, and proactive management from initial consultation to ongoing optimization and innovation.

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business assistant, , is transforming how enterprises function by providing insights, custom-tailored outcomes, and a personalised experience for businesses. As a result, says 麻豆原创, the product with a name inspired by the unit of energy significantly improves productivity and efficiency.

鈥淲e are entering a new phase of AI with endless opportunities for all of us,鈥� said , CEO of 麻豆原创, at the Sapphire 2024 conference in Barcelona.聽 鈥淭he technical evolution continues by using the power of generative AI across our stack to revolutionise once again how businesses will run, and how your end users will work in the future.鈥�

麻豆原创 performed a detailed analysis of the tasks completed with cloud software by their 300-million end-users every day. Consequently, they announced, by the end of 2024 80% of the most used tasks will be managed via Joule.

鈥淎s a result, your end users will do their work 20% more productively and with higher quality,鈥� said Klein.

For example, Joule will manage tasks in all management areas to create and change orders. It will take over some sequential activities in billing and cash collections. In finance, books will be closed faster as the software manages standard compliance checks.

鈥淛oule will also turn into a very powerful analytical engine to create insight for the boards for finance, for HR, for all parts of your business.鈥�

The digital assistant will be an engine that offers strategic recommendations by having access to the broadest business-to-business data model in the technology industry, which includes finance, supply chain, HR, sales, or ESG data from thousands of customers. Based on this data, which allows 麻豆原创 to train algorithms and find certain performance patterns in one鈥檚 business, Joule will provide recommendations to collect cash faster and make smarter procurement and supply chain decisions.

During Klein鈥檚 keynote, he highlighted 麻豆原创鈥檚 recent partnership with leading AI chip-maker . A highlight was a video featuring a ringing endorsement of 麻豆原创 by , founder and CEO of Nvidia, in which he said: 鈥淲e have one of the most complex supply chains in the world. We build AI supercomputers, AI factories. Enormously complicated systems. Our latest Blackwell System has 600,000 parts.

鈥淎ll of this has to be delivered to some 100 different customers, and all of our entire supply chain, build materials, forecasting systems, build plans, those 600,000 parts, and some 40 different manufacturers are all managed under 麻豆原创.

鈥淭his is the beginning of a new computing age, the beginning of a new industrial revolution. Through Joule, we have created some amazing generative AIs that understand the languages of 麻豆原创, supply chains, and enterprise planning systems so that we have a specialist, an agent, an AI to help us to do all the things that we want to do to manage our business.鈥�

, chief AI Officer of 麻豆原创, said: 鈥淓arlier this year, we gave Joule internally to up to 4,000 service consultants within 麻豆原创. What we observed is that they can save up to 2 hours every day.鈥�

More than 50 of 麻豆原创鈥檚 certification programmes, more than 200,000 pages, and 2Tb of curated best practices and community content, have been put into Joule. On top of that: it is supercharged by Nvidia鈥檚 technology.

鈥淚f you take this productivity gain and multiply it by our ecosystem, we can altogether save up to 600-million working hours every year, accelerating our transformation to the cloud,鈥� said Herzig. 鈥淭his technology is based on more than 250-million lines of code out of S/4HANA based on Nvidia鈥檚 hardware and software, as well as other models.鈥�

麻豆原创 has also expanded its strategic partnership with Google to enhance supply chain risk prediction and mitigation in volatile global environments. This collaboration integrates 麻豆原创鈥檚 Joule and with Google鈥檚 assistant and 鈥檚 Data Foundation, boosting forecast accuracy and enabling quicker responses to demand signals.

麻豆原创 has partnered with , leveraging its advanced language model to create images in and generate scripts for highly customised analytics applications in . Meta鈥檚 AI model excels in language nuances and contextual understanding, making it ideal for transforming enterprise business requirements into actionable insights.

Read more articles covered at Sapphire 2024 on Gadget:聽听补苍诲听

* Jason Bannier is a data analyst at World Wide Worx and writer for聽. Follow him on聽听补苍诲听聽at @jas2bann.

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