鈥淯ncertainty is not going away,鈥� says , BTP product management at 麻豆原创. 鈥淵ou need to think about how you can transform your business for the years to come.鈥�

At the same time, artificial intelligence (AI) is revolutionising decision-making, redefining efficiency, and helping make it easier to run the business, he adds.

鈥淭he pace of change is accelerating, and businesses are asking how they can stay ahead of the change; how they can build business that don鈥檛 just keep up with change, but thrive on it.

鈥淭he ability to adapt, to innovate, to seize opportunities is no longer an advantage, but a necessity,鈥� Winkler says.

He believes that, to be resilient and navigate uncertainty, companies need to embrace entrepreneurial skills.

鈥淲e believe that in this time of change and technology disruption, entrepreneurial skills are more relevant than ever in small or corporate organisations.

鈥淭he first key skill is courage,鈥� Winkler says. 鈥淭his is about being adaptable, having no fear, and moving forward in a focused and lean way.鈥�

The second is resourcefulness. 鈥淓nsure you have the right resources in place, to accomplish a lot with few resources, and to execute on anything.鈥�

The third key skill needed in this fast-changing world is self-discipline. 鈥淏e self-driven,鈥� Winkler says. 鈥淭hink about transformation from a technology point of view, but prioritise what is important for the business.鈥�

At the same time, organisations need to be very clear about the way they want to go forward, Winkler adds. 鈥淐larity is needed now more than ever 鈥� not as a choice, but a necessity. Be clear about your transformation and about what you want to achieve.鈥�

Winkler explains that is the foundation on which the company has built its technology and transformation ecosystem.

As the foundation that underpins Business Suite, Business Data Cloud, and Business AI, BTP allows organisations to integrate and extend business applications faster; create business-relevant apps; and innovate and accelerate with AI.

Winkler points out that it is a unified platform available as public cloud or multi-cloud that harmonises 麻豆原创 and non-麻豆原创 applications, empowering customers and partners to innovate.

BTP is powered by more than 90 applications and services.

There are currently 33听000 customers on 麻豆原创 BTP, including 66% of the largest companies in the market.

New on 麻豆原创 BTP is better integration between 麻豆原创 Build and 麻豆原创 S/4 HANA. The company has also introduced additional AI features with Joule for Developers.

In addition, 麻豆原创 is continuously adding BTP to new data centres and regions. It has already built out to seven new regions this year, with more on the cards.

There is more functionality for users and more AI available for 麻豆原创 S/4 HANA Cloud.

More features are available in 麻豆原创 Business Data Cloud (BDC), and 麻豆原创鈥檚 Integration Suite makes it easier for customers to bring their ecosystem together.

The new releases are especially relevant for developers.

麻豆原创 Build now offers the ability to create Joule Skills and AI Agents 鈥� Joule Skills where the process path is known, and AI Agents where it isn鈥檛.

鈥淣ow, developers are able to enhance Joule鈥檚 out-of-the-box capabilities to support organisation-specific workflows,鈥� Winkler says. 鈥淭hey can deploy, monitor and manage their own Joule Skills in 麻豆原创 Build. 鈥淎nd, with the agent builder in Joule Studio they can build their own customised AI Agents.鈥�

There are also new features to help ABAP developers 听improve their efficiency. 鈥淚n the ABAP cloud environment, we have released intelligent features that help developerss with testing, and Joule will even offer recommendation to improve code.鈥�

Further enhancements improve developer efficiency in 听麻豆原创 HANA Cloud, helping them to make smart decisions while handling large amounts of interconnected data to achieve meaningful outcome.

鈥淏TP addresses the challenges of digital transformation and helps to accelerate customers鈥� move to the cloud,鈥� Winkler says. 鈥淚t helps customers to optimise and integrate processes so they can innovate while keeping the core clean.

鈥淭his empowers them to unlock the power of business data and AI.鈥�

This article first appeared on .

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, Head of Partner Ecosystem for MEA South at 麻豆原创, says the growth is fuelled by a growing need among African organisations to improve decision-making and bring greater transparency and efficiency to core business processes. 鈥淭he future belongs to data-driven organisations that can maximise the value of their business data by leveraging insights that reveal new efficiencies and revenue opportunities. Organisations throughout the African continent are expanding their use of cloud and data solutions, paving the way for the accelerated adoption of AI and other future-ready technologies.鈥�

Investment into cloud technologies is forecast to increase sharply over the next few years, with demand for cloud services growing by 25-30%听.

In South Africa,听听predicted that the country鈥檚 cloud market could surge to more than $6-billion by 2028, tripling in value from $2-billion in 2023.

Optimising ROI 鈥榓n ongoing challenge鈥�

However, says, , Business Manager: Financial Planning & Analysis听at听, many organisations still grapple with understanding the true cost of ownership 鈥� and return on investment 鈥� of their cloud implementations.

鈥淪calability and flexibility are among the top benefits companies seek to unlock when they shift their business processes into cloud environments. But this is dependent on reliable infrastructure. Many companies face significant challenges with forecasting the return on investment of their cloud strategies due to fluctuations in infrastructure quality and network capacity, as well as challenges with unlocking the true value of their business data. 鈥�

To develop a clear picture of ROI and ensure the business enjoys optimal benefits from cloud and data investments, Pillay recommends that companies prioritise a unified data ecosystem, close collaboration with trusted partners, and the adoption of the latest technologies. 鈥淐ompanies need new strategies to succeed in a world rapidly reshaped by technologies such as cloud and AI. By laying the groundwork now and adopting new processes and best practices, African organisations can establish a powerful foundation for future innovation and growth.鈥�

Strategy 1 鈥� Build a unified data ecosystem

Richards notes that organisations are generating data at an unprecedented rate, but often from fragmented sources instead of a unified data repository. This is driving the need for technology-led capabilities that turn that data into insights and competitive advantage.

鈥淲ith data originating from numerous disparate sources, it is crucial to establish an open ecosystem that allows seamless consolidation into a single data repository, ensuring a unified version of the truth. Within this framework, data must be enriched and transformed into actionable insights that are accessible at all levels of the organisation to enable improved decision-making.鈥�

Pillay notes that organisations are increasingly leveraging technology platforms that bring data and analytics, AI, automation and integration together in a single unified environment. 鈥淥rganisations leverage 麻豆原创 Business Technology Platform to innovate faster within the context of their own business, connecting people with data insights to improve decision-making at all levels. But it is all underpinned and dependent on a unified data ecosystem that can deliver insights based on a single source of truth.鈥�

Richards adds: 鈥淯tilising a modern data platform like 麻豆原创 Business Technology Platform to its fullest potential can unlock innovative methods for data processing, automate business processes, and accelerate the use of generative AI to enhance customer experiences.鈥�

Strategy 2 鈥� Leverage vendor, partner expertise

Digital transformation is in a phase of accelerated growth in Africa, with the market expected to grow from $22.67-billion in 2024听to over $45-billion by 2029听as more organisations seek to streamline their operations and enhance their customer value propositions.

鈥淕iven the multitude of options available in the market, selecting the appropriate data and information landscape technology can be a daunting task,鈥� says Richards. 鈥淢any of the concerns around cloud adoption 鈥� including cost implications 鈥� require a certain level of expertise from technology vendors to ensure companies can overcome challenges in their cloud adoption.鈥�

Pillay advises that organisations work closely with technology providers and implementation partners to develop a full understanding of cost implications. 鈥淏y adopting an approach of ongoing improvement and refinement through continuous value engineering, companies are better positioned to adapt their technology and business strategies to derive optimal value from cloud and data investments.鈥�

She adds that close collaboration with technology partners can deliver continuous value improvements over extended periods of time. 鈥淐ompanies benefit from vendor and partner input through the adoption of best practices, sharing of latest insights regarding the impact of new technologies, and access to new releases of core systems and applications. This ensures companies operate on the most powerful and advanced versions of cloud and data solutions, driving improved business outcomes.鈥�

Strategy 3 鈥� Deploy advanced technologies

In the era of hyperconnectivity, companies need to look beyond basic adoption of cloud and data solutions to the strategic deployment of advanced technologies.

Pillay notes that artificial intelligence is an obvious candidate when companies seek to deploy advanced technologies to derive business value from cloud and data investments. 鈥淎I, real-time analytics and automation unlock the full potential of cloud infrastructure, enabling businesses to enhance decision-making, streamline operations, and drive measurable value from their data assets.鈥�

Richards adds: 鈥淭he 麻豆原创 Business Technology Platform (BTP) enables organisations to automate business processes, enhance user experiences, and generate new revenue streams through data utilisation, all while maintaining a clean and optimised core system. This platform integrates various technologies, including workflow management, robotic process automation, and advanced analytics, to drive efficiency, innovation, and agility in business operations.鈥�

Pillay also notes the impact of initiatives that accelerate the deployment of cloud-based ERP solutions as a viable option for companies seeking to accelerate the value of their cloud and data solutions. 鈥淪olutions like 麻豆原创 S/4HANA Cloud help companies future-proof their business models by running core business processes in an agile operating model. This enables continuous innovation, driving substantial ROI over the short and long term.鈥�

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Gaming is something that keeps inspiring me. I鈥檓 amazed by the speed, accuracy, and level of concentration of professional players. It鈥檚 impressive how this industry has evolved and grown over just a couple of decades.听

commands an imposing presence in the esports world, boasting over 160 professional players across more than 15 different games and a staggering fan base of over 10 million followers on various social media platforms. With more than 75 premier events won, Team Liquid is one of the most successful organizations in competitive gaming.听

The game with the highest viewership and extensive fandom is League of Legends. Team Liquid successfully competes with their League of Legends team, which recently won the League of Legends Championship Series (LCS) 2024 Spring tournament.听

In League of Legends, the goal is to create a strong and balanced team consisting of five characters, called 鈥渃hampions,鈥� in order to outplay and outsmart the opponents during the game by being one step ahead of competition.听

Teams participate in a pre-game draft process to select champions before a match. This involves banning and picking champions from a pool of 166 choices to create a strong team.听

Champions are the in-game figures controlled by each player. Each champion has particular skills and areas in which they excel. Putting the champions together allows the team to play in various strategic directions to win the match.听

After choosing five champions (鈥減ick鈥�), each team is also allowed to remove five champions from the pool (鈥渂an鈥�). Those players cannot be picked by either side. This can be utilized to remove specific parts that would otherwise counter a strategy or hinder the other team from playing their favorite style and/or composition.听

Esports teams and their analysts need to prepare for the draft process, as it requires knowledge of the opponent鈥檚 favorite picks and strategies. Imagine a five-a-side dodgeball match, but before the match begins, the five players from each team draw their champions from a pool of 166 individual champions.听

With bi-weekly updates to the game (鈥減atches鈥�), especially affecting the champions as well as indirectly teams practicing and developing new strategies, competitive League of Legends is an ever-changing game. It creates the need to constantly adapt your draft to a new environment, to analyze both your own and the opposing team鈥檚 behavior.听

Furthermore, the nature of the draft process and the varying strategies of opponents make accurate predictions difficult. Esports teams have only a week to prepare for the game and gather knowledge about the other team鈥檚 favorite champion picks, strengths, and weaknesses.听

Previously, Team Liquid coaches prepared draft scenarios based on manual analysis of the opponent team鈥檚 draft behaviors and champion preferences. However, the challenge was that manual analysis is done before the draft, with the best potential pick or ban changes based on the decisions of the other team. Additionally, the sheer number of potential matches to choose from and the different strategies employed by opponent teams make manual draft prediction very difficult.听

麻豆原创 Helps Change the Game听

What if Team Liquid could analyze in seconds the best choice for upcoming drafts, including picks and bans, while considering more than 6,000 professional esports matches from the past year? What if the analysis would also consider the impact of game patches from the publishers by taking an additional 1.6 million amateur matches into account to assess changes in the power attributes and strengths of the champions? With 麻豆原创, this is now a reality.听

By using 麻豆原创 AI Core to train a generative AI model that takes data from past matches and puts them into context of the upcoming game, Team Liquid gets suggestions of the best draft picks and bans to maximize the chances to win.听

The solution is built on 麻豆原创 Business Technology Platform (麻豆原创 BTP), and the data is stored in 麻豆原创 HANA Cloud to cope with the 1.6 terabyte game data from past games. The result is an intelligent draft bot training, an application that runs on 麻豆原创 BTP, visualizes the predictions, and provides Team Liquid with the current winning probability after each pick and ban.听

Manual Analysis Is a Thing of the Past听

With the AI draft bot, Team Liquid can train for draft situations against any professional team they face in a matter of seconds. This is achieved by incorporating multiple influencing factors based on an unprecedented number of matches. The coaches and players benefit from the opportunity to conduct what-if analyses and derive valuable knowledge from the data to simulate new strategies. This is also reflected in the time saved compared to the previous manual analysis: Team Liquid saves approximately 10,000 hours per year per year with the solutions from 麻豆原创.听

Relying on 麻豆原创 BTP and 麻豆原创 HANA Cloud, 麻豆原创 Business AI provides Team Liquid with the opportunity to further improve their game by leveraging data to make more informed decisions. Here is where fun and business meet.听

This is how the power of business AI is made tangible in a perfect way 鈥� not just for gamers.

This article first appeared on the 麻豆原创 News Center.听

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is taking a quantum leap in its digital transformation with the (BTP). Among others, 麻豆原创 Integration Suite and API Management, components of 麻豆原创 BTP, provide efficient and standardised access to data from . This is crucial for the bank’s AI initiatives and process automation.听

Robotisation and automation are key spearheads at Rabobank. 鈥榃e aim to automate manual and repetitive tasks so that our employees can focus on the complex thinking,鈥� says Robert van Uden, Solution Architect and Business Analyst for 麻豆原创 BTP at Rabobank.听

鈥榃e take the robot out of the human,鈥� Van Uden continues. 鈥楾edious tasks? We can probably automate those. Hate it? Automate it. That way, we make work more fun, improve the quality of processes by eliminating errors and save on costs.鈥�听

Successful automation听

Within Rabobank, there are already several examples of successful automation. For example, a robot checks daily whether money for, say, a mortgage or insurance has arrived in an account, checks whether the description indicates where the money should go and, if necessary, performs the transfer.听

To handle invoice-related questions from suppliers, Rabobank built the chatbot Billy. Van Uden: 鈥楥olleagues were spending much of their time answering the same questions over and over again, such as 鈥渨hen will my invoice be paid?鈥� That’s where the chatbot could take over some of the work.鈥�听

Help from AI听

A next step is to use artificial intelligence (AI) for new processes or improving processes. 鈥楢I will never completely replace humans, but AI can help and advise our employees. For example, AI can alert the user to a fraudulent invoice, after which a robot collects the information needed for further analysis. That analysis is then human work.鈥�听

Another example is the automatic enrichment of incoming invoices using AI. In this example, 麻豆原创 Process Automation retrieves an invoice from email after which 麻豆原创 Document Extraction Service extracts data from the invoice using OCR technology. This data is then analysed and enriched by AI/ML models in 麻豆原创 Data Intelligence Cloud, which perform categorisation and validation. After validation, the system automatically books the invoice into 麻豆原创 S/4HANA and schedules payment, minimising manual intervention and increasing efficiency and accuracy.听

麻豆原创, unless听

Rabobank has a 鈥樎槎乖� unless鈥� policy for process automation. In this, 麻豆原创 S/4HANA is the 鈥榮ingle source of truth鈥� for the consistent and reliable data needed for automation. 鈥榃ith a new issue, we always look at our standard solution 麻豆原创 S/4HANA first,鈥� says Van Uden. 鈥楾hen we see whether there is a service on 麻豆原创 BTP that meets the need. Only then do we consider solutions from other vendors.鈥�听

Rabobank is now migrating to 麻豆原创 S/4HANA in the private cloud in stages. For finance, the bank already made the switch, as part of the OneFinance project. Among others, Accounts Payable will soon follow. 鈥榃e are not only migrating to a new ERP environment, but also replacing outdated interfaces, such as the one with our payment lane,鈥� notes Van Uden.听

麻豆原创 Integration Suite听

麻豆原创 Integration Suite plays a crucial role in replacing outdated interfaces and making data available to applications such as chatbots efficiently and in a uniform way. The suite provides standard connectors and components to extract data from 麻豆原创 S/4HANA and share it with other parties and applications. Think of low-code Mendix applications that need data from 麻豆原创 S/4HANA, or retrieving and sharing invoice information. 鈥榃ith 麻豆原创 Integration Suite, you connect to 麻豆原创 S/4HANA very easily,鈥� Van Uden observes.听

Rabobank uses several components of the suite. API Management makes data from the backend system accessible, applying mappings, logic and validation for reliable and consistent information transfer. 麻豆原创 Cloud Integration takes care of 鈥榠nterfacing鈥� with third parties. Messages can be encoded and encrypted with a standard component, increasing security. 麻豆原创 Cloud Transport Management ensures smooth transfer of software components from development to production. These solutions support Rabobank’s vision of automation and robotisation, making processes more efficient and secure.听

Want to know more about digital transformation at Rabobank? Visit the session 鈥楻abobank about 麻豆原创 S/4HANA Cloud Private Edition: Planning, Roadmap, Implementation, and Best Practices鈥� during . Saravanan K Nagarajan, at Rabobank Solution Architect Financial Administration, will share his insights and experiences on 12 June from 13:30 to 14:25. The session will take place in Room CC8, Customer Connect Center Room 8.3, Level 0.Rabobank accelerates digital transformation with 麻豆原创 BTP听听

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According to a joint statement by the companies, the intention is to make it easier for customers to adopt solution on AWS and improve the efficiency of 麻豆原创 workloads running in the cloud.

The companies also aim to embed GenAI into an enterprises鈥� entire portfolio of business-critical applications.

, incoming CEO at AWS, said, 鈥淎WS was the first听cloud听听provider certified to support the 麻豆原创 portfolio and today, thousands of enterprise companies run 麻豆原创 solutions on AWS to get the most out of their mission-critical applications. Now, AWS and 麻豆原创 are making it faster and easier for companies to apply generative AI to their core business听data to become more efficient, responsive and sustainable.鈥�

, CEO of 麻豆原创, added: 鈥淧artnerships like this collaboration with AWS are critical as we embed generative AI solutions across our ERP applications so that customers can drive innovation at an accelerated pace. In addition to delivering modern cloud ERP to our joint customers, we are excited to support Amazon on their own transformation journey as they adopt RISE with 麻豆原创 for pioneering areas such as , Amazon鈥檚 satellite initiative intended to increase global broadband access.鈥�

The GenAI hub in 麻豆原创 AI Core infrastructure provides customers with secure access to a range of large language models (LLMs) that can be integrated into 麻豆原创 business applications.

The companies announced that 麻豆原创 customers will now have access to high-performance GenAI models from Amazon Bedrock, including the and models. This integration allows customers to build applications customised with their own data and is expected to help them accelerate GenAI adoption and modernise key business processes built on 麻豆原创 solutions.

These听 innovations听can be used in embedded use cases within RISE with 麻豆原创 and intelligent scenario lifecycle management, either as an integration component or side-by-side on the (麻豆原创 BTP).

麻豆原创 and AWS plan to expand the use of Bedrock capabilities in the GenAI hub to further enable embedded AI features within 麻豆原创鈥檚 cloud solutions and applications, including finance and product lifecycle management.

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Accenture was going through a period most companies would envy.

The Dublin-based, global professional services leader had grown significantly organically and inorganically, including expanding into diverse businesses, propelled by $14 billion invested in more than 177 acquisitions in the last five years. As the company grew and expanded into new markets and services, its legacy Enterprise Resource Planning (ERP) system became increasingly complex, costly, and inflexible. Accenture needed a more agile, scalable, and innovative platform to support its dynamic and diverse business needs.

As Eli Lambert, Managing Director of Accenture鈥檚 Global IT Finance Platforms, noted, 鈥渁 significant challenge for a large IT enterprise is keeping up with the speed of business and ahead of technology change. Large enterprises often have expansive landscapes, with legacy systems that stand in the way of speed, agility, and innovation.鈥�

Embracing its mantra of 鈥淟et there be change,鈥� the company embarked on an ambitious journey to transform both its technology landscape and its workforce.

鈥楻ising鈥� to transformation

Accenture has been a long-standing partner of 麻豆原创, using its ERP solutions to manage its core business processes, such as finance and procurement. As they embarked on their transformation journey, the company once again partnered with 麻豆原创 to migrate to RISE with 麻豆原创,听a live cloud service utilized by companies spanning 26 industries and more than 100 countries.

RISE with 麻豆原创 combines 麻豆原创 S/4HANA, the intelligent cloud ERP solution, with 麻豆原创 Business Technology Platform (BTP), the integrated platform for data, analytics, integration, and extension, as well as other services, such as cloud infrastructure, application management, and business process intelligence.

By moving to RISE with 麻豆原创, Accenture was able to simplify its IT landscape, reduce its total cost of ownership, and gain access to the latest innovations and best practices from 麻豆原创.听听Further, consuming RISE with 麻豆原创 as a managed service allowed Accenture Global IT to reduce required night and weekend support by 60 percent, enhancing employee work/life balance, and led to valuable upskilling for 50 percent of the retained IT team.

Cloud mindset and composable architecture era

Building upon the move to听, Accenture adopted a modern digital core strategy, which centers on keeping its core ERP system as standard and as simple as possible, using 麻豆原创 BTP to extend and enhance its capabilities, and anchoring to a cloud mindset for both IT and business professionals. This approach allows Accenture to avoid unnecessary customizations and modifications in its 麻豆原创 platform, which can create complexity, risk, and technical debt, and instead focus on delivering value-added solutions.

Since the strategy was introduced, 21 percent of the platform鈥檚 custom code has been removed, improving performance and reducing overhead. Beyond that, re-solutioning legacy custom code to leverage extensibility has provided its own benefits.

Leveraging 麻豆原创 BTP, a cash application scheduler was developed to improve integration; now the integration runs 77 percent faster, and the already successful 麻豆原创 Cash Application solution has even greater results 鈥� auto-clearing of cash application has now doubled since the solution was introduced and increased a further 7 percent with the scheduler activation.

Another key solution that Accenture uses to implement its clean digital core strategy is 麻豆原创 Profitability and Performance Management (PaPM), a cloud-native application that runs on 麻豆原创 BTP and enables advanced profitability analysis, performance measurement, and optimization. The use of 麻豆原创 PaPM for Corporate Allocations 鈥渟treamlined and reduced risk听in delivering financial results,鈥� said Lisa Pearson, director of the company鈥檚 Management Reporting Process.听 鈥淚t also gave us听transparency and control of our processes and听calculations while also eliminating manual actions 鈥� valuable benefits our previous custom听solution could not offer.鈥�

The solution now runs 50 percent faster with greater traceability.

Earlier this year, Accenture鈥檚 RISE with 麻豆原创 and clean digital core journey led to the company being celebrated as a winner in the 鈥淏usiness Innovator鈥� category at the听, an annual ceremony honoring organizations using 麻豆原创 technologies to make the world run better.

And this is only the beginning, Lambert said, with employees 鈥渇reed up to focus on听future-proofing our processes and technology by consuming cloud capabilities enabled by鈥� the revolutionary platform.

This article first appeared in .

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One of the highlights recognised by 麻豆原创 is EPI-USE Labs’ active participation in two Hack2Build events, where we showcased our skills in developing 听applications for the 麻豆原创 Store. These events served as catalysts for creativity, enabling our innovative leaders to harness their collective expertise and deliver solutions that address real-world challenges faced by 麻豆原创 customers.

We have also been instrumental in fostering collaboration and co-innovation through design-thinking workshops at the . By engaging directly with 麻豆原创 customers, we have been able to gain valuable insights into their objectives and pain points, paving the way for the development of value-added solutions.

These workshops exemplify our commitment to putting clients at the forefront of innovation, ensuring that our solutions are not only technologically advanced, but also aligned with the requirements of both the African and global market.

鈥淲e are honoured to have received this award,鈥�听said Jhani Coetzee, Head of UI/UX and 麻豆原创 BTP.

鈥淎t the heart of EPI-USE Labs’ success lies a multifaceted approach to innovation, characterised by collaborative initiatives and client-centric solutions,”听she added.

“The 麻豆原创 Innovation Award is a testament to our unwavering dedication to pushing the boundaries of innovation, and driving positive change within the 麻豆原创 ecosystem. As the company continues on its journey of transformation, we remain committed to fostering collaboration, driving value, and shaping the future of 麻豆原创 in South Africa and beyond.鈥�

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At听 in Bangalore, India, the company announced AI-powered pro-code tools and the AI Foundation, offering developers the means to create GenAI extensions and applications on the 麻豆原创 Business Technology Platform.

Juergen Mueller, 麻豆原创’s CTO and executive board member, said in today鈥檚 technology and business landscape, every developer needs to be an AI developer.

The newly announced AI tools provide developers with the resources they need to 鈥渢ransform the way businesses run鈥�, he said.

The enterprise software company also introduced 麻豆原创 Build Code solutions which aim to facilitate collaboration with business experts, complementing their low-code 麻豆原创 Build solutions from 2022.

The upgraded 麻豆原创 Build Code offers AI-powered productivity tools optimised听 optimised for Java and JavaScript development.听 It draws on the power of 麻豆原创鈥檚 new GenAI copilot Joule, embedding code generation capabilities for data model, application logic and test script creation.

麻豆原创 maintains that good data is the foundation of good AI.

To support AI development, the company鈥檚听麻豆原创 HANA Cloud now includes vector database features in its multimodel offerings. Vector data stores handle unstructured data like text, images, or audio, improving AI context and quick object retrieval.

These features enhance interactions between large language models and听an organisation鈥檚 mission-critical data. According to 麻豆原创,听 using industry-specific customer data reduces听the risk of AI ‘hallucinations’ or false information being generated.

麻豆原创 aims to upskill two million software developers by 2025.

In addition to the AI Foundation, it has also announced role-based certification and free learning resources for ABAP Cloud developers. Released in 2022, ABAP (advanced business application programming (ABAP) is said to听simplifies the development of business applications within 麻豆原创 environments.

麻豆原创 has also partnered with the Stanford Institute for Human-Centred AI to collaborate on research into the intersection of generative AI and business.

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Eurobank is one of Greece鈥檚 largest employers, numbering approximately 6,500 employees and one of the four leading banks in the country, with 鈧�81.5 billion in total assets under management and 500 office locations throughout Greece. In addition, it has 2,200 employees based at 120 sites in Luxembourg, Cyprus, Serbia, Bulgaria, and the UK.

As a leading employer in Greece鈥檚 banking industry, Eurobank provides its employees with a simple, modern method to accurately track their working hours. This not only ensures that employees are paid correctly but also helps the bank comply with strict new laws that require all clocked hours to be transmitted in real time to the Greek Ministry of Labor.

鈥淲e had to combine the strict legislation requirements along with a seamless and flexible work experience that we want to provide as an organization. We had to be very smart about this and we needed to do it fast,鈥� says Maria Tachataki, head of People Engagement and Communications at Eurobank and leader of the 麻豆原创 SuccessFactors solution implementation team. 鈥淲e achieved this using 麻豆原创 SuccessFactors Time Tracking in conjunction with听听(麻豆原创 BTP) in order to create that flexibility and achieve external connectivity.鈥�

New Law Puts Labor on the Clock

In 2021, the Greek government enacted labor law 4808/2021, which requires organizations with more than 250 employees to provide daily 鈥渓ive鈥� monitoring of their employees鈥� work schedules, shift planning, and overtime. The introduction of a Digital Work Card means employers need to connect their time tracking system directly to the Ministry of Labor鈥檚 ERGANI II IT platform for real-time updates to ensure compliance with rules around the maximum weekly working time and minimum daily and weekly rest periods for employees.

麻豆原创 SuccessFactors Time Tracking enables Eurobank to maintain compliance with the new regulation 鈥� especially important as penalties can exceed 鈧�10,000 per employee.

鈥淐ompliance is a reality of modern business. Eurobank demonstrates its leadership in this area with an innovative approach for advanced and sophisticated employee time tracking,鈥� comments听Andreas Xirocostas, managing director, 麻豆原创 Greece, Cyprus, and Malta. 鈥淎s laws and regulations evolve, it鈥檚 increasingly important for companies to have accurate data to meet compliance requirements. Companies that have visibility into their employee data will be best positioned to adapt to new regulatory directives.鈥�

Unified HXM Suite for a Live and Interactive Experience

Since 2018, Eurobank has been using 麻豆原创 SuccessFactors solutions as its core HRMS for all HR processes and talent management operations. The bank has recently also introduced 麻豆原创 BTP as a solution for agility to help innovate and adapt to evolving business needs.

Harnessing the power of听听has enabled Eurobank to deliver an inspiring employee experience and empower employees with tools to improve their daily work. With its people-first approach, Eurobank has achieved impressive milestones for employee engagement among its active 麻豆原创 SuccessFactors users, including more than 775,000 training hours logged and 13,000 performance assessment forms completed. By utilizing 124 interfaces or APIs, the 麻豆原创 SuccessFactors portfolio can effectively integrate data with other Eurobank IT systems and applications.

鈥淚t鈥檚 a very live and interactive experience for our employees, and time tracking with digital punch clocks is the cherry on top,鈥� Tachataki says. 鈥淪ince we had the entire suite of 麻豆原创 SuccessFactors, implementing the time tracking solution was an obvious choice.鈥�

Learn more听about how Eurobank puts people at the center of business with 麻豆原创 SuccessFactors solutions.

Prioritizing Data Accuracy, Integration, and Employee Experience

Most importantly for Eurobank, the new time tracking solution needed to be reliable, accurate, and seamlessly integrated with other HR processes. The bank required a high level of data accuracy to comply with Greek law and perform payroll processing on a third-party system.

鈥淲e are in the process of digitizing a lot of our workflows and a lot of our systems and services in the bank,鈥� says Tachataki, who underscores the attention given to ensuring an employee experience that accommodates shift work, remote work, and preapproved overtime and flex time 鈥� in addition to providing seamless work schedule management and optimization. 鈥淲e wanted to go to a modern platform where we could give both the employee and the manager the ability to manage their schedule much more efficiently and transparently.鈥�

The HR administrator鈥檚 experience also needed to be streamlined for efficiency and to reduce administrative burdens. 鈥淲e wanted it to be simple,鈥� Tachataki says. 鈥淲e wanted to have reporting and analytics based on that to support decision-making processes.鈥�

Change Management for Employees Enhances Success

Eurobank went live with 麻豆原创 SuccessFactors Time Tracking in January 2023, concluding a six-month project that included an intensive blueprint phase and near-daily interactions with the Ministry of Labor. Working within 麻豆原创 BTP, the IT team customized an interface to the solution, so the data collection adhered precisely to the requirements of Greek law. Altogether, the team developed 28 interfaces to facilitate the data exchange with the ERGANI II system.

Clear communication to the employees was an important contributing factor to the project鈥檚 success. 鈥淲e provided a lot of training and support before we went live,鈥� says Tachataki. 鈥淲e went through a change management pathway with our employees to allow them time to adapt to this new reality. We continue to improve the module through the 麻豆原创 upgrades and through our own intuitive creativity with the platform鈥檚 abilities.鈥�

When employees clock in or clock out in 麻豆原创 SuccessFactors Time Tracking, they see a clean, simplified user interface that facilitates quick action. They have an overview of their schedule 鈥� including flex time, approved overtime, and estimated leave time.

鈥淭he amazing results that Eurobank has achieved by using 麻豆原创 SuccessFactors Time Tracking for compliance show why agility is the watchword in business today,鈥� says Maryann Abbajay, chief revenue officer, 麻豆原创 SuccessFactors. 鈥淲hen faced with new legal requirements, Eurobank reached into the 麻豆原创 SuccessFactors tool kit and adapted a solution to meet compliance 鈥� and it did it while keeping employee experience in focus.鈥�

Truth in Data

As a result of providing an empowered employee experience through self-service, Eurobank logs over 5,000 clock-ins and clock-outs per day. 麻豆原创 SuccessFactors Time Tracking supports the company to make 131,000 API calls to the Ministry of Labor鈥檚 ERGANI II system each month.

Despite a high level of employee engagement, Eurobank is realistic that it is not possible to have 100% daily compliance among 6,500 employees, and some discrepancies have had to be clarified. Fortunately, this is an area where 麻豆原创 SuccessFactors Time Tracking supports the organization with data accuracy and transparency. 鈥淭he point is to have a managed inconsistency,鈥� says Tachataki, who explains, 鈥淚f there is an inconsistency, you need to be able to justify it so you don鈥檛 get fined and have a system that very accurately logs employees鈥� clock-ins and -outs and supports your case. 麻豆原创 SuccessFactors can help us do this.鈥�

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The Challenge of Master Data Management and Governance

Establishing a consistent and harmonized master data management strategy across all areas of an organization helps simplify the management of enterprise data and increase the accuracy of information.

This was true for Unipol. To channel customer and supplier master data change requests from a large group of employees to a limited number of authorized business users, the company looked for a centralized solution. This new solution would provide a real level of automation to capture, control, and distribute incoming requests and reject incomplete requests simultaneously.

Before the project started, change requests came in via e-mail or as Word documents, thus leading to an unreliable process with unnecessary interactions and long waiting times until the numerous requests and questions could be processed and answered.

The Solution

Unipol鈥檚 trusted, longtime IT partner Qintesi already managed existing 麻豆原创 systems within the organization and had a proven track record of using听麻豆原创 Business Technology Platform (麻豆原创 BTP). The experienced partner implemented a centralized app to manage the creation and modification requests by authorized users. During the design phases of the solution, the project team worked with 麻豆原创 experts and听.

Built with 麻豆原创 BTP, the new solution manages the master data creation and change requests centrally, saving time, reducing error rates, and making the entire process transparent and easy to manage.

Thanks to the new solution, the Unipol Group has seen a significant decrease in the required time to handle requests. The consistency and completeness checks with which the applications have been designed help guarantee the quality of the entered data. For a new master data entry or change, the processing time of authorization has been reduced, since only selected fields are now subject to an authorization flow, streamlining the process while maintaining the necessary level of control.

Within the first phase and along the agreed timelines, the project team went live with about 80 users. During the second phase, the new solution was rolled out to several hundred users of the group.

鈥淭he project has enabled Unipol Gruppo to further move towards a unified master data management process. The organizational model we adopted was supported by a portal in which to channel the checks deemed necessary to ensure correct maintenance of the database,鈥� said M. Alessandra d鈥橝lfonso, head of Unipol SAI Accounts Receivable and Accounts Payable.

鈥淚n this project, the challenge was to add an authorization workflow to an already complex process concerning Unipol鈥檚 business partner master data. Thanks to 麻豆原创 BTP, the new process has become simpler, faster, and can ensure very high data quality. We are very pleased that we could deliver added value with 麻豆原创 BTP by simplifying complex processes, extending core capabilities, and integrating heterogeneous systems quickly,鈥� commented Marino Coletta, senior client account manager at Qintesi.

鈥淚ntelligent enterprises are leveraging advanced technologies to effectively utilize their data resources and achieve desired outcomes faster and with less risk,鈥� said Adriano Ceccherini, chief operating officer at 麻豆原创 Italy. 鈥淭o regulate the lifeblood of a new IT infrastructure, organizations need a rigorous master data governance system that enables seamless integration and quality control. This was the spirit of the innovative project with Unipol Group.鈥�

The Next Steps in Working with 麻豆原创

The project is currently being rolled out to other group companies that have not yet adopted the new process and solution. By involving all the group鈥檚 companies, even those with diversified businesses, the apps will be enriched by additional features to meet their respective business needs and realities.

This also appeared on 麻豆原创 News Center Italy.

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