mental health Archives - Â鶹ԭ´´ Africa News Center News & Information About Â鶹ԭ´´ Thu, 10 Oct 2024 07:20:23 +0000 en-ZA hourly 1 https://wordpress.org/?v=7.1.4 World Mental Health Day 2024: Prioritising Employee Wellbeing in a New Era of Work /africa/2024/10/world-mental-health-day-2024-prioritising-employee-wellbeing-in-a-new-era-of-work/ Thu, 10 Oct 2024 07:20:23 +0000 /africa/?p=147851 October 10 marks World Mental Health Day, a day dedicated to raising awareness about mental health challenges and rallying global support for improved care. In...

The post World Mental Health Day 2024: Prioritising Employee Wellbeing in a New Era of Work appeared first on Â鶹ԭ´´ Africa News Center.

]]>
October 10 marks World Mental Health Day, a day dedicated to raising awareness about mental health challenges and rallying global support for improved care. In today’s fast-paced, hyper-connected world, conversations around mental health have never been more crucial, especially within our workplaces. Too often, organisations continue to focus primarily on productivity, overlooking the profound impact that workplace conditions have on mental health.

From what I’ve seen, burnout and mental health challenges are issues we simply can’t afford to ignore. It’s become clear to me that when we focus solely on getting results without considering the wellbeing of our people, we lose much more than we gain. Real success comes when we create a culture where people feel valued and supported.

Bringing out the best in your business with Â鶹ԭ´´

Â鶹ԭ´´ is committed to creating supportive, inclusive, and healthy work environments. By embedding mental health into our workplace policies, we not only address burnout but actively work to prevent it When employees feel valued, safe, and supported, they are empowered to bring their best selves to work, driving business growth and creativity.

Technology can play a pivotal role in supporting mental wellness. Through Â鶹ԭ´´’s Human Experience Management (HXM) solutions, companies can better understand their workforce, track employee satisfactory metrics, and take proactive steps to reduce stress. These solutions enable businesses to create environments where individuals thrive. After all, a healthy and engaged workforce is the foundation for organisational success.”

Take care of yourself

Work-life balance is more than just a buzzword. It’s a vital component of maintaining your mental health We need to encourage our teams—and ourselves—to pause and take care of our mental and emotional health. Whether it’s carving out time for exercise, mindfulness, or simply taking a break, self-care is essential.

I’m proud that Â鶹ԭ´´ champions flexibility and work-life integration, helping employees strike the balance they need to recharge and remain productive. We believe that when employees are empowered to care for themselves, they are in a stronger position to contribute meaningfully to their roles and the business.

Speak up and seek support

One of the most important actions we can take to improve mental health is encouraging open conversations about it. Speaking about stress, anxiety, or burnout should not be stigmatised but normalised. In fact, Â鶹ԭ´´ encourages employees to openly discuss their feelings and access the mental health resources we offer.

Mental health should be treated with the same seriousness as physical health. We provide our employees with confidential counselling services, employee assistance programmes, and a network of mental health professionals. We believe that no one should feel alone in their struggles, and are committed to ensuring that help is always available.

Building a healthier, happier workforce

The conversation around mental health must extend beyond World Mental Health Day. As businesses, we must continuously work towards creating environments where mental health is prioritised each and every day. At Â鶹ԭ´´, we remain committed to fostering a workplace where wellbeing is not an afterthought but a core business strategy.

The future of work will be shaped by how we care for our people. Let’s build healthier, happier workforces, because when employees thrive, so do businesses.

The post World Mental Health Day 2024: Prioritising Employee Wellbeing in a New Era of Work appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Mental Health Day: Â鶹ԭ´´ Offers Employees a Chance to Recharge /africa/2021/03/mental-health-day-sap-offers-employees-a-chance-to-recharge/ Mon, 08 Mar 2021 05:00:04 +0000 /africa/?p=142038 Sending an email at midnight used to be a badge of honor. As dawn to midnight became the new 9:00 a.m. to 5:00 p.m., it...

The post Mental Health Day: Â鶹ԭ´´ Offers Employees a Chance to Recharge appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Sending an email at midnight used to be a badge of honor. As dawn to midnight became the new 9:00 a.m. to 5:00 p.m., it signaled your status as a dedicated workaholic, never mind the effect on your health, relationships, and ability to do the job.

That was bad enough, but then along came COVID-19.

Heed the Warning

Thanks to social distancing, lockdowns, and the new virtual world of work, it’s becoming even more difficult to cope. In the past, at least there was face-to-face interaction with colleagues and customers. There were opportunities to wind down and socialize. Home life and work life were spatially delineated – the commute between home and office provided an opportunity to transition mentally between two worlds.

Now it all blends together. People are working from their kitchen tables while they try to home-school the kids. Around the world, people are struggling to juggle work and family responsibilities with no respite.

The statistics are troubling. According to the World Economic Forum, one in three adults is depressed or anxious due to COVID-19. Headlines like “Quarantine Magnifies Depression and Alcoholism” and “Drug Use Increase During COVID-19” warn of the dire straits we’re in.

The U.S. Center for Disease Control and Prevention (CDC) estimates that depression interferes with a person’s ability to complete physical job tasks about 20% of the time and reduces cognitive performance about 35% of the time.

Â鶹ԭ´´ North America President DJ Paoni was alarmed by these statistics and even more alarmed by the results of recent Qualtrics employee pulse surveys on remote work at Â鶹ԭ´´.

Click the button below to load the content from YouTube.

Â鶹ԭ´´ Announces Global Mental Health Day

Take the Day Off

“We learned that a third of our employees have stress levels that are higher than their satisfaction level. Sixty-one percent said that they’re working slightly above capacity,” he explained in an interview.

Paoni decided to act. Seeing the need for employees to unplug, he worked with local and global teams to implement Â鶹ԭ´´’s Mental Health Day, a company-sponsored global holiday for all employees, scheduled for April 27. Work will grind to a halt on that day, giving everyone time off to do something for themselves and their families.

“It’s not just another day off,” says Paoni. “It’s a clear message from the company that it’s okay to relax. Healthier employees mean happier customers, so there is a business benefit in the long run.”

Don’t Feel Guilty Taking a Mental Health Day

Dr. Natalie Lotzmann, chief medical officer at Â鶹ԭ´´, explains the importance of the initiative. How well we deliver on our business goals sustainably depends on our well-being, she says. The pandemic has compounded existing challenges and created a new dimension of mental distress for many people. With Mental Health Day, Â鶹ԭ´´ is signaling a strong commitment to its employees – and to society at large – that mental health is important, and there is no place for stigma in the workplace.

Lotzmann confirms the increase in mental health issues during COVID-19. Reports from Â鶹ԭ´´’s global Employee Assistance Program (EAP), a confidential counselling service for employees, show a 28% increase in calls in 2020, continuing an upward trend apparent since 2017.

Mental health problems are quite common. , some of the top causes of disability worldwide include disorders such as depression, schizophrenia, and obsessive-compulsive disorder. About one out of four Americans ages 18 and older suffers from a diagnosable mental disorder every year.

So why is there still a stigma?

“Stigma usually stems from a lack of understanding or fear of the unknown,” says Lotzmann. “The fact that people don’t talk about the problem makes it harder to understand.”

Lotzmann says the best way to remove stigma is to encourage people to share their experiences, providing employees with the strength and courage to reach out for help. Sharing experiences will also help showcase the support and positive culture that exists within the company.

What You Can Do

Over the years, Lotzmann has witnessed an evolution in the way enterprises are dealing with this topic. She has observed a positive shift but emphasizes that it’s not a tick-the-box exercise or campaign that employers do with bells and whistles. Rather, such a change must be nurtured and adopted organically through a culture of leadership, open dialogue, and awareness of available resources.

Attention to the mental health of employees has dual benefits; it creates a healthy culture and has clear business benefits. At Â鶹ԭ´´, there are programs in place to help maintain the mental health of employees by prevention, early detection, case management support, and reintegration.

As the chief medical officer of Â鶹ԭ´´, Lotzmann reminds us that mental health can impact anyone at any time. Her advice? If it impacts you or a loved one, be aware that you are not alone. Take good care of yourself, pay attention to warning signs, and reach out for help early.

This article was written by Judith Magyar and first appeared on the Â鶹ԭ´´ Global News Center. Follow Judith on Twitter:

The post Mental Health Day: Â鶹ԭ´´ Offers Employees a Chance to Recharge appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Make 2021 Count: Your Guide to Creating the Best Employee Experience /africa/2021/02/make-2021-count-your-guide-to-creating-the-best-employee-experience/ Mon, 08 Feb 2021 08:19:16 +0000 /africa/?p=141814 The pace of change in business today is faster and more disruptive than ever. And those of us fortunate to have a job in this...

The post Make 2021 Count: Your Guide to Creating the Best Employee Experience appeared first on Â鶹ԭ´´ Africa News Center.

]]>
The pace of change in business today is faster and more disruptive than ever. And those of us fortunate to have a job in this challenging economy can probably agree that the needs of the workforce are evolving just as quickly. However, what hasn’t changed is that people must be the highest priority.

As organizations depend on their people to be more agile, they should do more to support their employees’ emotional and mental health, especially when many feel so burdened by uncertainty. The employee experience is more important than ever. Caring holistically for people is not just the right  thing to do, it’s what employers must do.

Here’s a compelling business case for companies to put employee well-being and experience first: A strong sense of connection and belonging at work is tied to increases of up to 34 percent in engagement, 31 percent in retention likelihood, and 13 percent in performance, according to the . Created together with Thrive Global, Â鶹ԭ´´ SuccessFactors, Qualtrics, and Fortune, the Thrive XM Index is a comprehensive study of more than 20,000 U.S. employees at more than 900 companies. Companies have more tools than ever to support employee well-being and now, for the first time, they can connect the dots to business results.

The Best of Next: A Guide

When was the last time you felt like your best self at work? We want to help companies create more of those moments. Recognizing the impact of companies doing more to support employee well-being, Thrive Global and Â鶹ԭ´´ are working to help companies, no matter their size or industry, do just that. To help HR leaders and managers address two of the most important issues for all remote, on-site, and hybrid workforces, we created two guides: “” and “.”

We want to help organizations keep employees safe and productive to ensure business continuity now and beyond. With practical tips, expert interviews, and how-to videos, these resources can help people and businesses lower stress and anxiety and build mental resilience during this unprecedented time.

Why Listening to Your Employees Makes You a Better Leader

In , Christine Andrukonis, the founder of Notion Consulting and an expert in helping leaders change behavior, explains that leaders need to gain insight into more aspects of their employees’ lives to understand them and help them be their best at work.

“I like to say that 50 percent of the work is about the work itself and 50 percent of the work is about what’s happening behind-the-scenes for the people involved in the work,” Andrukonis says. “And leaders have to have that mindset. Until they can appreciate that half of this success relies on human beings and what’s going on with them, it’s going to be really hard to optimize everything at one hundred percent.”

Why Trust and Empathy Are Key Ingredients of Leadership

Empathy – being able to identify with what other people are feeling or experiencing – may seem like an elementary concept, but it’s a key driver of job performance, according to . However, only 40 percent of business leaders display strong empathy skills.

We understand that being able to put yourself in another’s shoes is critical for social development, but what about in the professional world? Fortunately, empathy is a skill that can be developed, according to one that shares practical examples.

The first step is working on our relationships, and the bulk of that is done through communication, according to Terrence Seamon, an executive career transition consultant at The Ayers Group. “A leader has to be very real,” Seamon says. This requires leaders to share their own questions, concerns, and challenges with team members and demonstrate authenticity and vulnerability.

How Well Do You Know Your Employees’ Growth, Ambitions, and Motivations?

Does your boss understand your passions? Is your company asking what really drives people at work? Even experienced professionals need to do some soul searching to find answers, and employers can do their part to help. According to , for leaders to shift from focusing on the job to focusing on people, they need to start by concentrating on employees’ capabilities and then design work processes and systems around them – not the other way around.

This is one of the key findings of a recent Â鶹ԭ´´ SuccessFactors white paper, “.” Leaders need to understand that people are dynamic, with capabilities and motivations that change over time.

How to Shape a Workplace Culture That Works for Everyone

There is so much potential for organizations that want to invest in a culture that champions people of different ethnicities, cultures, abilities, backgrounds, and genders. But companies that embrace diversity and inclusion can find that it’s hard to get real results, despite genuine intentions. Minal Bopaiah, founder of , a strategy and design firm focused on designing a more inclusive and equitable world, to move the needle on creating an inclusive culture.

Bopaiah shares how several white business leaders wanted to do something meaningful by offering to mentor Black people in their professional fields. Bopaiah told them they had it backward. “You want to diversify your field?” she asked them. “Then I want you to go find the people in your field who are Black, or indigenous, or people of color who are already thought leaders in this space, so they can be your ³¾±ð²Գٴǰù.”

Fully recognizing that the best diversity and inclusion interventions are voluntary, Bopaiah suggests creating an environment that allows tough, meaningful conversations. We have so much to learn from one another, and leaders can offer support so we can do so inclusively.

A New Way of Working

The COVID-19 global health crisis has created unprecedented disruption and long-term implications for companies and people. By listening to people and leading with agility and resilience, companies can look to the future with optimism. Putting people at the center through human experience management (HXM) is the beginning of this healing process. This has been a difficult past year for everyone, so instead of getting back to business as usual I invite leaders to approach this year as changed individuals and choose empathy and humility to create a more positive and healthy work experience for all. Will you join me?


April Crichlow is Global Vice President and Head of Marketing for Â鶹ԭ´´ SuccessFactors.

This article first appeared on the Â鶹ԭ´´ Global News Center.

The post Make 2021 Count: Your Guide to Creating the Best Employee Experience appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Â鶹ԭ´´ Named a Top 20 Highest Rated Company for Work-Life Balance During COVID-19 by Glassdoor /africa/2020/11/sap-named-a-top-20-highest-rated-company-for-work-life-balance-during-covid-19-by-glassdoor/ Thu, 05 Nov 2020 07:48:20 +0000 /africa/?p=141484 The shift to working from home has been an adjustment for all. Spurred by COVID-19, it has affected company policies, managerial styles, mental health, and...

The post Â鶹ԭ´´ Named a Top 20 Highest Rated Company for Work-Life Balance During COVID-19 by Glassdoor appeared first on Â鶹ԭ´´ Africa News Center.

]]>
The shift to working from home has been an adjustment for all. Spurred by COVID-19, it has affected company policies, managerial styles, mental health, and much more. A recent report by Glassdoor Economic Research looked at the highest rated companies for work-life balance during COVID-19.

Glassdoor has recognized Â鶹ԭ´´ as one of the Top 20 Highest Rated Companies for Work-Life Balance During COVID-19.

Glassdoor analyzed employee reviews left on company pages between March 1, 2020, and September 30, 2020, in order to identify the top companies for work-life balance. The list was compiled using reviews left on Glassdoor from current and former U.S. and UK-based employees. All companies on the list had at least 75 work-life balance reviews during the time period.

The technology industry was most represented on the top 20 list, with eight companies. Healthcare and other industries such as insurance, real estate, and nonprofits were also represented.

Among employee reviews on Glassdoor, the topic of mental health rose 42% versus pre-lockdown in February. In the UK, mental health as a topic rose 76%.

Â鶹ԭ´´ is invested in its people and their well-being, and cares as much about the journey as succeeding together. The company enables this through flexible hours, benefits in and out of work, and a focus on mental health. In a reimagined remote work environment, prioritizing the things we enjoy the most will define the new face of work and life. Â鶹ԭ´´ strives to find this balance. Today, employees have more software tools and resources at their disposal thanks to company investments.

Learn more:

  • .
  • .
  • .

This article first appeared on the Â鶹ԭ´´ News Center.


The post Â鶹ԭ´´ Named a Top 20 Highest Rated Company for Work-Life Balance During COVID-19 by Glassdoor appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Taking Care of Remote Workers /africa/2020/07/taking-care-of-remote-workers/ Wed, 29 Jul 2020 07:39:31 +0000 /africa/?p=141029 Looming mental health crisis calls for new management approach to remote working While lockdown regulations have relaxed slightly, most professionals who are able, continue to...

The post Taking Care of Remote Workers appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Looming mental health crisis calls for new management approach to remote working

While lockdown regulations have relaxed slightly, most professionals who are able, continue to work remotely. However, has cast a spotlight on the impact that the pandemic and sudden switch to remote work has had on employee wellbeing.

According to Genevieve Kieser Koolen, Human Resources Director at Â鶹ԭ´´ Africa, the pandemic has brought with it immense challenges around employee mental and emotional wellbeing.

“While several industries were completely shuttered during lockdown, many professionals were lucky enough to continue working and earning an income. However, by bringing everything together under one roof – work, school, personal life – employees had to juggle between multiple roles while also coping with a very stressful global health emergency. What we are seeing now is a looming mental health crisis in the global workforce, requiring new thinking, the relaxing of traditional work hours and a kinder approach by employers.”

Koolen says the false divide between people’s work lives and their home lives quickly disappeared during the early days of lockdown. “Suits and ties were swopped for jeans and t-shirts, but for many professionals work pressure increased as employees felt an increased desire to prove their relevance to their companies, many of whom demanded greater productivity in an effort to maintain revenue. And while a lengthy commute was no longer necessary, working moms and dads had to blend work and home duties – including playing teacher and nanny to their kids, thereby creating a high-pressure situation during an already-stressful period.”

In a study of more than 2000 employees in March and April,  , including 44.4% of those now working from home. “More than two-thirds of respondents stated their stress levels have increased since the outbreak, leading to feelings of exhaustion, sadness and irritability. Nearly 40% also reported increased insomnia.”

Koolen believes employers need to quickly implement systems and policies that help stressed employees, especially while they’re cut off from the office. “The effects of the mental health shock of our current situation may even outlive the pandemic itself and have far-reaching implications for employers and employees alike. Here, a kinder management style coupled with new technology tools to help keep track of employees’ mental state could help employers determine when to provide additional assistance to under-pressure employees.”

Data shows that employers and management can make a positive contribution to employee wellbeing and help mitigate some of the stress and anxiety surrounding COVID-19. Koolen provides the following tips to organisations:

Make sure managers care

As employees’ direct connection to the organisation, managers have an invaluable role to play in alleviating employee mental health challenges. “Worryingly, nearly two out of five respondents in a recent survey said their company never asked them if they’re doing okay. These workers were also 38% more likely to say their mental health has declined. There are direct implications for the employer: of those who said their manager is not attuned to their wellbeing, 61% reported lower levels of productivity as a result. We must recognise that this is a very complex time for our people, so staying attuned to how they are coping is an important first step to helping them cope better.”

Set clear expectations

One of the challenges with the sudden shift to remote work is employees’ understanding of what is expected of them while they work from home. “We may have to make some tough choices about what’s important and improves productivity versus what keeps us busy,” says Koolen. “Setting clear expectations is critical to empowering your remote workforce and maintaining productivity. Without clear expectations of what their employers expect of them, employees are 75% more likely to quit their jobs. In contrast, employees who are clear about their employer’s expectations reported 30% higher productivity and are nearly half as likely to worry about losing their job.”

Listen and help

Remote work and social distancing measures will likely have a direct and profound impact on the work world for some time to come. Koolen believes it’s essential that employers utilise new tools to ensure they can listen to employees’ needs and provide the necessary help when needed. “New experience management tools can help organisations stay on the pulse of their remote workforce and identify areas where greater levels of employee support are needed. It’s not just about maintaining productivity: companies will need the best talent to ride the coming economic storm, and looking after your most valuable assets now can bring huge returns later on.”

 

The post Taking Care of Remote Workers appeared first on Â鶹ԭ´´ Africa News Center.

]]>
How Retail Can Lead the Wellness Economy /africa/2020/01/how-retail-can-lead-the-wellness-economy/ Tue, 07 Jan 2020 10:52:16 +0000 /africa/?p=140124 Wellness was once a niche concept. Now, it’s gone mainstream  – we’re busy, stressed, and sleep deprived. Wellness, generally accepted to mean holistic physical and...

The post How Retail Can Lead the Wellness Economy appeared first on Â鶹ԭ´´ Africa News Center.

]]>
Wellness was once a niche concept. Now, it’s gone mainstream  – we’re busy, stressed, and sleep deprived. Wellness, generally accepted to mean holistic physical and mental health and the lifestyle choices that support it, is now a  global market.

Click the button below to load the content from YouTube.

Â鶹ԭ´´ Digital Futures: How Retail Can Lead the Wellness Economy

The rapid growth of wellness is being fueled by health and environmental concerns, innovative ideas about healthy aging, and better scientific understanding of the connection between body and mind. Growth has also been driven by the ability of consumers to self-educate about health concerns and access wellness products online, and by the influence of social media. In the United States especially, it also stems from weaknesses in conventional medical care that include rising costs and lack of focus on preventive care.

But when consumers look for answers about wellness products and services, they see a market that is deeply fraught. Wellness is highly fragmented and it’s hard for consumers to verify the credibility and viability of the things they’re being urged to buy. Consumers are seeking reliable sources of information and products that are trustworthy, verified, and safe and that work.

Retailers have the essential expertise to become trusted advisors in wellness. No other industry better understands consumer needs or has retail’s expertise in marketing, personalization, and consumer technology, including early uses of artificial intelligence (AI). Meanwhile, retailers have a history of combining seemingly dissimilar or unrelated experiences and brands – think fancy restaurants within department stores or cafe-bars in laundromats.

Retailers: Your Wellness Advisors

The retailers that will lead in the new wellness economy will use these skills to gain market share, loyalty, and growth by combining what are currently highly fragmented, episodic activities, such as shopping for food, seeking medical advice, socializing, and being physically active. They will craft holistic wellness experiences that combine convenience and emotional satisfaction.

Technology will be the catalyst and enabler in this scenario. Emerging technologies, such as virtual reality, augmented reality (AR), sensors, and AI, are enabling the development of new wellness products and experiences. Switch on  for example, and suddenly it’s an interactive workout assistant synced to personal biometrics, with live, expert virtual instruction; curated surround-sound audio; and real-time encouragement from an online community.

Meanwhile, advances in infrastructure, such as 5G networks, and connective technologies, such as the Internet of Things, will create opportunities to link what are now highly segmented wellness categories together. Current efforts only hint at the possibilities.

Retailers Connect Across Segments and Industries

For example, as electric cars begin to render traditional gas stations irrelevant, retail brands are looking to convert them into integrated wellness facilities powered by new technology.  have created a concept for repurposing gas stations as combined wellness, fitness, and community centers that also generate power for electric vehicles. They envision three types of wellness stops: on interstate highways, on smaller commuter roads, and within communities, all accessible and designed to meet the needs of those three different environments.

Rather than picking up junk food, soda, or tobacco when they stop to fill up, consumers who stop to charge their electric vehicles could sneak in a workout, get a massage, and buy some running shorts.

To go with those shorts, consumers may consider connected running shoes, which they can get from fitness gear retailer Under Armour.  with the nutrition app MyFitnessPal and digital health tracker MapMyFitness. What’s more, consumers who have a Samsung smartwatch and wireless JBL headphones can connect to Under Armour’s  The goal is to help customers use their biometric measurements to improve their overall performance and health.

For consumers who need medical services, a retailer might provide just the right treatment. U.S. retail chain CVS Health has a head start in becoming a trusted medical advisor because its customers regularly interact with its pharmacists. CVS’s new in-store  take medical advice further by helping people with chronic conditions, such as diabetes, obesity, and high blood pressure, stay healthy. The hubs provide access to health and wellness apps, connected monitors and other smart devices, and technology-enhanced weight management programs, while a human Care Concierge educates customers and assists in navigating in-store services and products. The first few HealthHUBs were so successful that CVS is now rolling out . CVS’s ultimate goal may be to guide the 22 million members of insurer Aetna – now a CVS Health subsidiary – to the hubs where the insurance giant’s massive amounts of health and wellness data can be put to use.

Tech Supplies Exponential Speed

¸é±ð³ٲ¹¾±±ô’s talent for connecting diverse segments and industries will get a turbo-boost from new digital capabilities that continually appear and advance at exponential speed.

As connectors in the wellness economy, retailers could capitalize on ideas like the following:

  • Sweat supervisor: A health professional might use telemedicine to write a prescription for AR personal training sessions that use sensor-integrated athletic wear and workout equipment to track progress, offering opportunities for currently independent segments like fitness gyms and active wear retailers to converge.
  • Kitchen consultant: Today’s appliance retailers, perhaps in conjunction with manufacturers, could offer wellness services through smart kitchens that help track and facilitate recommendations of food, supplements, health education, and wellness expertise supplied on demand.
  • Mellow maker: Furniture retailers could offer products that monitor sleep, exercise, stress, and diet and that offer AI-enhanced recommendations to improve overall health, such as a class at a branded meditation center.

Retail’s Adaptability Will Redefine Wellness

Due to its many opportunities for technology-driven combinations, the wellness economy will push retailers to think on their feet and be constantly on the lookout for new angles from which they and their customers can benefit. This may sound like a heavy lift, but retailers are already grappling with a deep need to adapt to new technology-driven realities. While many have lost their footing, many more are thriving because of their ability to adapt to what consumers want. That characteristic will be the key to maximizing growth and opening up possibilities for integrated leadership in wellness.

Finally, as technology enables consumers to tune their fitness, nutrition, and healthcare more precisely, retailers will be able to deliver customized products at scale and at a more granular level than demographic segments have historically allowed. By taking advantage of the opportunities enabled by technology and approaching them in the right way, retailers can become true partners in consumers’ wellness journeys and become a powerful presence in the wellness industry.

Download the executive brief .


Dan Wellers is the Digital Futures global lead and a senior analyst at Â鶹ԭ´´ Insights research center.
Danielle Beurteaux is a New York–based writer. 

Top image via Getty Images. Photographer Henrik Sorensen (image #527920805).

This article first appeared on the .

The post How Retail Can Lead the Wellness Economy appeared first on Â鶹ԭ´´ Africa News Center.

]]>