• Around 48% of employees think that organisation will replace human managers with AI in the next five years
• 61% of employees expect that Ai will improve the quality of people decisions
• Employees expect that Ai will enable a 266% improvement in productivity within 5-years
• And 39% of workers skill sets will be outdated or transformed by 2030

β€œLots of companies making very quick decisions to get rid of an entire area of their workforce only to just hire them back a few months later because they realised they weren’t ready for it”, says Megan Fife, Strategy Lead, ΒιΆΉΤ­΄΄ Success Factors.

β€œSo our focus is understanding what that transformation means for HCM and how we can help you navigate it and lead it. 

Megan showed the three main pillars that ΒιΆΉΤ­΄΄ we’re focussing on as they built out their HR AI  strategy. 

Three Core Pillars of AI Adoption in Organisations:

1. The first one is elevating the human advantage. Here people are expected to do more with AI now.
2. The next pillar is redesigning work for impact. This is a really big and key pillar to AI adoption in HR, and this one certainly impacts HR across the board.
   1. Because now your company is looking to you to come up with a plan for the future. Addressing what happened in 2025, with lots of companies who featured in news headlines for making lots of cuts or alternatively making fast decisions around AI adoption too quickly. And your company does not want that to be their headline in 2026.Β 
   2. More and more it’s looking like skills intelligence is going to be the future of planning your workforce.
      1. Truly understanding what skills do your employees have today?Β 
      2. What skills do you need for the future?Β 
      3. And how are you going to get there?Β 
   3. And it’s likely going to be a mix of upskilling the workforce that you have, but also you may be hiring short-term or contract workers for things that may be a focus for the next one to two years.
3. Β And then finally there may be some specific skills that you know that you are hiring for outside of your organisation.

HR Needs a Comprehensive AI Plan

There are lots of different opinions about AI, but the important thing is that because it is disrupting the way that people and organisations work, there is more focus now than ever on HR to figure out what the plan is moving forward and how businesses are going to manage their people. This includes making sure that you have the right tools to deal with this disruption.

Expanding on the Three Pillars

At the start of AI adoption, a lot of the AI use cases were around employee self-service, manager self-service, and really empowering them to get things done in a way that makes sense to them and is easy and quick. According to Fife, what ΒιΆΉΤ­΄΄ is also looking at is how they can make sure that HR and administrative jobs are made easier by leveraging AI to really understand what some of the issues are and then make recommendations on how to fix them. 

The next piece or pillar is redesigning work for impact. This is a really big one. And this really impacts HR across the board, comments Fife.

β€œBecause now your company is looking to you to come up with a plan for the future. .. and I don’t want to be in the headlines.

ΒιΆΉΤ­΄΄β€™s focus is to assist to create a plan β€œso that we’re not in there and we’re future-proofing our workforce, She says. 

Skills Intelligence The Future

According to Fife, more and more it’s looking like skills intelligence is going to be the future of planning of workforces. Truly understanding what skills do your employees have today, and what skills will you need for the future? And how are you going to get there? 

The new buzzword of 2026 is autonomous: Autonomous payroll, autonomous HR. However, there still has to be a human ultimately in the loop and making the decision. And developing the right skills is going to play a key role in determining success in an AI driven economy.

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From the need for more sustainable alternatives to the way we do business to the incomparable impact of AI on every facet of our personal and professional lives, African executives face a challenging time ahead, says at ΒιΆΉΤ­΄΄ Africa.

What is in store for African enterprises in 2024? The global economy continues to be in a state of flux as geopolitical conflict, supply chain pressures, inflation, technology-led disruption and changing consumer needs put pressure on companies and decision-makers.

From the desperate need for more sustainable alternatives to the way we do business to the incomparable impact of AI on every facet of our personal and professional lives, business leaders face a challenging time ahead. By taking stock of emerging trends, however, business leaders may be better able to ride the waves of change and steer their companies through turbulent waters.

These are the key trends that African enterprises should take heed of in 2024:

AI adoption

received an astonishing amount of hype in 2023, and was a bolt of lightning that made every business and technology leader sit up and take notice. Today, it is not a matter of if businesses will adopt AI, but rather how quickly they can deploy and enjoy AI-driven benefits.

In 2024, business leaders will look beyond the hype and seek AI solutions that deliver real-life use cases and benefits. At an operational level, organisations may quickly realise that the quality of their AI outcomes depend largely on the quality of their data.

Technology providers will be indispensable in this conversation, thanks to the huge volumes of data and transactions running through their systems and broader business network. Business leaders will leverage the technology providers’ expertise to access the data they need, visualise it, and take decisive actions to drive successful outcomes.

Sustainability centre stage

As the world continues to warm and the consequences of climate change hit home for billions of people, will take centre stage in the business and technology world.

In 2024, the energy industry will shed its view of the customer as simply a commodity user in favour of the prosumer model. Industry leaders will aim to not only secure loyalty and create retail-like experiences, but encourage users to make active contributions to the stability and health of the grid.

This may involve keeping customers informed of how they can make the best, most sustainable decisions over energy use, or see consumers feed excess energy, for example from rooftop solar, into the grid to stabilise supply and contribute clean energy.

In addition, mounting pressure from regulators, consumers and investors will see organisations build more sustainable supply chains with lower carbon emissions and greater use of circular economy principles. This will require extensive innovation in data and analytics to provide business leaders with end-to-end visibility over their environmental impact across the broader supply chain.

Those companies that do succeed in leveraging technology to build truly eco-conscious supply chains will not only unlock new sources of innovation and revenue, but secure long-term profitability for years to come.

Procurement advances

In the rush for digitalisation, enterprises will continue to enhance their procurement processes, driving the need for more intuitive user interfaces. Procurement is evolving from a tactical to a strategic function to drive greater value throughout the organisation.

AI and analytics will be deployed to support procurement professionals as they seek ways to spend more time on value-adding tasks. In 2024, the demand for technologies that enable value-based procurement will increase, enhancing the organisation’s ability to leverage procurement to deliver value in other parts of the business, such as sustainability.

Resilient supply chains

Global supply chains are still under severe pressure, thanks to a combination of geopolitical disruption, inflation, environmental factors and the ongoing ripple effects of the pandemic. In 2024, expect a surge in supply chain technology investments as organisations seek greater visibility, agility and risk resilience.

In particular, AI holds huge promise for its ability to enhance organisations’ ability to sense, recognise and react to disruptions and opportunities in new and exciting ways. The key to unlocking AI’s benefits hinges on connected data and collaboration throughout the organisation.

Business leaders must lead the charge by ensuring AI is integrated with every layer of the supply chain network to achieve measurable business outcomes. This will unleash a new era of hyper-predictive and efficient logistics, revolutionising the way goods flow from factory floor to consumers.

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