麻豆原创 and 鈥檚 visionary partnership, forged in 1992, may be one of the longest-lasting and deepest relationships in enterprise software. Today, the partnership is helping enterprise customers build solid foundations for innovation and well-governed AI.
This is according to , Chief Partner Officer for MEA South at 麻豆原创, a Diamond Influence Partner of the upcoming OpenText Summit Africa 2026 in Johannesburg.
De Beer says: 鈥淏ack in the early 90s, everything was about structured data 鈥� that鈥檚 麻豆原创鈥檚 heritage and the backbone of the enterprise resource planning (ERP) that companies run their businesses on. But even back then, we had the foresight to recognise that large amounts of data weren鈥檛 governed and controlled by 麻豆原创 systems. This unstructured data included e-mails, contracts and drawings that were very relevant to business transactions.
鈥淩emarkably, we saw the importance of connecting structured and unstructured data from a business perspective, knowing that this contextual information would add richness to transactional data,鈥� she says. 鈥淥ur partnership with OpenText was a natural joining of forces, combining 麻豆原创鈥檚 ERP with OpenText鈥檚 secure information and content management. From the start, we put OpenText in our solution extensions, with OpenText probably the flagship. Over time, we have built something few can duplicate: a fully autonomous system that captures integrated data across portfolios.鈥�
De Beer says there is a general recognition that many companies have a lot of records that aren’t governed and accessible. 鈥淲hen you pick up an invoice, for example, how do you know which transaction it relates to, what the broader picture is and what the lead-up to the transaction was? Connecting all of this information to the 麻豆原创 system gives a full contextual view of the transaction and all related e-mails and contracts.鈥�
The partnership delivers measurable business value. A report by IDC entitled: 鈥楾he 鈥� found a 351% three-year ROI with just 13 months to payback, a 37% improvement in accounts payable team efficiencies, and significant improvements in time to make vendor payments and complete document migrations.
The partnership is so successful that OpenText has won 麻豆原创鈥檚 highest recognition 鈥� its Pinnacle award 鈥� 21 times.
, ISV Partner Business Manager for MEA Region at 麻豆原创. (Image: AI-enhanced)
Naeem Muhammad, ISV Partner Business Manager for MEA Region at 麻豆原创, notes that the OpenText solution extensions are treated as important 麻豆原创 solutions. 鈥淥penText SKUs are available in the 麻豆原创 price list, and 麻豆原创 offers end-to-end OpenText customer support, contracts and SLAs. We treat them like 麻豆原创 products. We also find our Global Strategic Service Partners, such as leading consulting firms, work very well with 麻豆原创 and OpenText in what we describe as 鈥榯he power of three鈥�.”
De Beer adds: 鈥淲hen software companies partner, it鈥檚 often a hands-off relationship, but this is very much hands on. We have trained people who sell, manage and support OpenText, and customers sign one contract with us.鈥�
Ongoing innovation
Importantly, the partners collaborate closely in helping customers move into the future, De Beer and Muhammad say.
鈥淲hen customers move from legacy 麻豆原创 to later versions, and transformational projects, it is not always clear to customers how to bring the contracts and unstructured data along. OpenText supports transformational projects, helping with archiving and migration,鈥� De Beer says. 鈥淎fter migration, the partnership really comes into its own, giving customers connected systems and a foundation to build on.鈥�
As AI adoption increases, streamlining access to both structured and unstructured data is important for enterprises, Muhammad says: 鈥淎I is only as good as the data it has access to, so with 麻豆原创 and OpenText, it is all combined. Our 麻豆原创 Autonomous Enterprise can access the entire pool of data to take it to the next level. The structured and unstructured data together gives us the right base to build innovation and AI on.鈥�
De Beer adds: 鈥淏oth 麻豆原创 and OpenText have our own AI journeys, but our roadmaps are very connected and they augment each other. At 麻豆原创, we have embedded AI into our flagship Autonomous Enterprise solution, with AI agents in every process. This is where governance becomes important, because humans still need to be in control. With OpenText, we jointly decide where human interventions happen and how governance is applied.鈥�
The partnership benefits 麻豆原创, OpenText, its partners and their customers, De Beer says. 鈥淲ith OpenText, we have a more complete, richer platform we can offer customers, that extends seamlessly because of the roadmaps we built together. For partners, it means more opportunities and a broader solutions set to take to customers. And the customer gets a very complete and governed view of all business information, with security and the same rules applied across the information chain. It’s a win-win for everyone,鈥� she concludes.
The will be held on Thursday, 3 September at The Canvas in Riversands, Johannesburg. 麻豆原创鈥檚 sales and partner teams will be on site and available to discuss with customers and partners, and showcase how the 麻豆原创-OpenText partnership benefits enterprises.
Register for this event here: .
