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NamWater Benchmarks Smart Metering in Botswana

Baltimore, Maryland, USA

The (NamWater) commenced a benchmarking mission to Botswana, hosted by the (WUC).

The five day programme, running from 16鈥�20 June 2025, Focused on sharing technical knowledge, operational models, and customer engagement strategies around the implementation of smart prepaid metering solutions.

NamWater鈥檚 delegation, led by its CEO , is accompanied by executive committee members and technical experts.

Key activities undertaken during the benchmarking exercise included an overview of WUC鈥檚 Smart Prepaid Solution Project and its implementation journey, presentations on systems, applications and products (麻豆原创) integration, covering industry-specific utilities (ISU) among others.

The exercise also included a visit to WUC鈥檚 Smart Prepaid Water Meter Operations Centre, where real-time meter data, billing, and customer operations are centrally managed, and field visit to active installation sites, offering hands-on insight into the technology and processes at ground level.

The benchmarking mission underscores NamWater鈥檚 commitment to modernising water supply and revenue systems. The knowledge gained from WUC鈥檚 proven approaches will play a critical role in shaping Namibia鈥檚 Smart Water Metering Rollout Project, the bulk utility supplier said of the visit.

This article first appeared in the .

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