Over the last year interconnectedness has become key in helping people, relationships and resources come together to solve the world鈥檚 greatest challenges.
Christian Klein, CEO of 麻豆原创, points out that the last year has showed us just how fragile many businesses and society can be.
鈥淲hat is clear is that the way we live, work and consume will never be the same again.鈥�
Technology has played a massive role in holding communities and families together, and helping businesses to adapt over the last year or more.
鈥淪ince the pandemic hit, 麻豆原创 has been working with customers across the globe,鈥� says Klein. 鈥淲hether helping to make supply chains more resilient, creating new business models, or enabling remote work 鈥� together we have made it happen.鈥�
He outlines three key insights that have been learned over the last year.
The first is that the most resilient companies were those that embraced technology to change their business processes.
鈥淏ut business transformation is a pretty overused term these days. Migrating to the cloud on its own doesn鈥檛 change a business process.
鈥淲hat Covid has underscored is the need for every company to become an intelligent enterprise.鈥�
Klein says intelligent enterprise are those that have the courage to leave traditional business models behind and change how their run their business. 鈥淭hey are enabled by integrated, agile business processes powered by data with embedded AI.鈥�
The second insight is that no business does business alone.
鈥淲e win together as a community,鈥� Klein says.
鈥淥ne intelligent enterprise on its own can achieve great things. But we live in an interconnected world. I have talked to many CEOs and it is clear that many of the issues last year came from global supply chains.
鈥淥ver 75% of all companies reported such disruptions as a result of Covid.
鈥淢any enterprises still manage complex relationships in their supply chain as static one-to-one connections. But Covid showed us how crucial it is to have realtime transparency across the supply chain.
鈥淭he real value comes from the network and the millions of interconnections it facilitates in realtime.
鈥淏ut no-one has yet done this for businesses doing businesses together,鈥� Klein explains. 鈥淭he next part of our strategy is to create the world鈥檚 largest and most comprehensive business network.
鈥淲e think business will be revolutionised when businesses turn into communities.鈥�
The third insight, and the one Klein believes is the most important for the future of the planet, is about sustainability.
鈥淲e must act now on sustainability. This is the decade during which we must act. We must build sustainability into the fabric of how we do business.
鈥淕iven the importance of supply chain and sustainability, the 麻豆原创 community has the power to save the planet to create future our children will be proud of,鈥� Klein says.
To enable this goal and operationalise sustainability as a core business process, 麻豆原创 has announced a portfolio of new sustainability-specific products. This includes the 麻豆原创 Responsible Design and Production solution to ensure product designers can make sustainable choices from initial product concepts to production; the 麻豆原创 Product Footprint Management solution to track sustainability through a product lifecycle; and the 麻豆原创 Sustainability Control Tower solution to provide end-to-end visibility.
Julia White, chief marketing and solutions officer and member of the executive board at 麻豆原创, believes that only 麻豆原创 can enable all the innovations needed to achieve the dream of an interconnected and sustainable intelligent enterprise.
The company has announced a number of new innovations to help customers transform business processes, drive improved performance and run their best.
They include:
*听Business process intelligence solutions now offer 麻豆原创 process insights 鈥撀�As part of the聽business process intelligence聽(BPI) portfolio, the 麻豆原创 Process Insights solution enables organizations to analyse and improve their real-world business processes.
* Verify, a New 麻豆原创 Concur feature, uses artificial intelligence and machine learning to simplify expense auditing 鈥� It also聽automatically identifies potential expense report issues and anomalies. The AI models are built from analysis of more than $1-trillion in spend and tens of millions of expenses and receipts. Verify can approve expense reports that have no issues while flagging anomalies for auditors to review. This AI-powered experience means auditors don鈥檛 waste time reviewing compliant expense reports, but can detect issues of compliance or fraud.
* 麻豆原创 Upscale Commerce is a no-code solution enabling direct-to-consumer engagement 鈥撀�Midmarket retailers can create an omnichannel shopping experiences in minutes. With built-in AI, retailers can provide personalised offerings based on a 360-degree view of their customer from social sentiment and purchase data. With a headless API architecture, retailers can provide customers real-time information about their purchase and delivery through any channel. 麻豆原创 Upscale Commerce is integrated with聽麻豆原创 S/4HANA聽to help ensure customer-facing experiences work with back-end finance, logistics and fulfilment systems to deliver a smooth customer experience
* A trio of new 麻豆原创 business technology platform capabilities surfaces insights from data 鈥撀�The聽麻豆原创 Analytics Cloud聽solution now offers聽operational workforce analytics and planning capabilities and integration with 麻豆原创 SuccessFactors solutions. These capabilities link operational, financial and people data to give organisations more comprehensive insights into their workforce. The new聽data marketplace for the 麻豆原创 Data Warehouse Cloud solution聽lets customers and partners connect to data providers across industries and lines of business to gain insights for better decision-making. 麻豆原创 is also expanding its low-code/no-code offering:聽麻豆原创 Intelligent Robotic Process Automation聽services can now capture and automate user interactions and integrate with 麻豆原创 Process Insights to identify high-impact automation opportunities.
