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Low-Code/No-Code Development and Citizen Automation: The Future of Enterprise Resilience

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It’s been a long time since developers have hand-codedÌýeverything from scratch.ÌýI remember being an IT systems engineer at the Hasso Plattner Institute in 2007 — things were very different than they are today.Ìý

Since then,ÌýtheÌýdemand forÌýprofessionalÌýdeveloper talent has continued to growÌýfaster than the world can educate them. In part to deal with thisÌýchallenge, technologyÌýdevelopersÌýhave increasingly composedÌýsoftware byÌýworking with libraries and the like, rather than rewriting the same code over and over.ÌýWorking this way saves time and gives more agility.Ìý

Today,Ìýthe latest progression of this trend can be found in theÌýlow–code and no–codeÌý(LCNC)Ìýsolutions for application development,Ìýextensibility services,Ìýexperience management, and end-to-end process automation.

COVID-19Ìýis considered anÌýaccelerant for digital process automation — it is, of course — butÌýtheÌýspace was alreadyÌýrapidly developing.ÌýLCNC solutionsÌýthatÌýempower more employees to digitize and automate their workÌýofferÌýa pathway toÌýgreater enterprise resilience.ÌýTheÌýpandemic bringsÌýthe benefitsÌýof such agilityÌýinto stark contrast,Ìýfurther propelling adoption.ÌýTakeÌýrobotic process automation (RPA)Ìýfor example, whereÌýGartnerÌýpredicts “.â€�*ÌýÌý

TheÌýgoal of theseÌýtechnologiesÌýis to allocate human resources more intelligently and toÌýempowerÌýthe end user — the professional developer as well as theÌýcitizen developer — to focus on more valuable workÌýwhileÌýtakingÌýcontrol of digitizing and automating theirÌýprocesses.ÌýLCNC is faster, more efficient, and frees up professional developer time for more complex activities, like security and big migration/integration projects.ÌýMost importantly,ÌýLCNCÌýand automation technologyÌýbuild systemic resiliency and responsiveness into the daily functioning of a large organization,Ìýwhile fostering compliance and governance,Ìýwith defined workflows and clear responsibilities.Ìý

Graphic: Âé¶¹Ô­´´ BTP value drivers and challenges
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AsÌýlarge companiesÌýaimÌýtoÌýbecome moreÌýfuture-proof,Ìýthey see LCNCÌýandÌýautomation platformsÌýasÌýanÌýimmediateÌýopportunity on theÌýhorizon.ÌýGartnerÌýindicatesÌýthatÌý“.â€�

Low-code application development platforms (LCAPs) mainly provide tools and services toÌýeasily set up and configure processes and workflows, whereas automation platforms enable companies to easily automate recurring manual work. ThisÌýbeginsÌýwithÌýthe conversion ofÌýpaper-based processes into digitized workflows then leadsÌýto the seamless combination of digital workers with human-led processes.Ìý

With decades ofÌýprocessÌýknowledgeÌýacross industries andÌýlines ofÌýbusiness, Âé¶¹Ô­´´ is well-positioned to provide the expertise and tooling needed by our customers to advanceÌýautomation withÌýLCNC digital transformation.Ìý

WeÌýareÌýfirmly establishedÌýwithÌýÌý(Âé¶¹Ô­´´ÌýBTP)ÌýandÌýcitizen automationÌýproductsÌýfor Business Process ImprovementÌýsuch asÌýÌýandÌý.ÌýAndÌýwe haveÌýfurtherÌýextendedÌýour competitiveness withÌýtheÌýrecent acquisitionsÌýofÌýSignavioÌýandÌýAppGyver.ÌýÌý

SignavioÌýstrengthensÌýÂé¶¹Ô­´´â€™sÌýability to keep the promiseÌýto support customers in their digital transformations by offeringÌýa holisticÌýapproach and technologyÌýin theÌýbusinessÌýprocessÌýintelligence space.ÌýSignavioÌýenhancesÌýexisting capabilities andÌýallowsÌýus toÌýprovide standardized process KPIs, broad benchmarking data, process mining,Ìýcustomer journey mapping,Ìýuser behavior mining,Ìýand customer experience analysis. We canÌýgive users a complete view of every business processÌýand recommend how to solve identified issuesÌýandÌýdrive change efficiently.Ìý

AppGyverÌýisÌýaÌýpioneeringÌýno-code development platformÌýwith a strong developer communityÌýthatÌýcomplements both Âé¶¹Ô­´´â€™sÌýown as well as ourÌýpartner²õ’Ìýofferings forÌýcitizenÌýdevelopers. The cloud-based builder for creating web and mobile apps is extremely simple yet immensely powerful; users can visually craft logic flows of any complexity, access native device capabilities, and connect to Âé¶¹Ô­´´ data and services (and anyÌýadditionalÌýthird-party APIs) viaÌýOData and otherÌýREST API integrations.ÌýÌý

FurtherÌýto that,ÌýÂé¶¹Ô­´´ÌýhasÌýalreadyÌýbeenÌýpartnering withÌýMendixÌýto offer a low-code development platform,ÌýstreamliningÌýand simplifying development for professional developers.ÌýMendixÌýandÌýAppGyverÌýenhance Âé¶¹Ô­´´ÌýBTPÌýwith full flexibility and capabilities that allow business users to build web and mobile applications, from low–code toÌýno–code.ÌýÌýÌý

With these additions to ourÌýstrongÌýportfolio,ÌýÂé¶¹Ô­´´ÌýBTPÌýis in a unique position to helpÌýmanyÌýcustomersÌýimplement digital transformation for end-to-end process automation.ÌýFor example,ÌýÌýwas able to achieve significant productivity gains andÌýimproved forecast planning through different initiatives leveragingÌýÂé¶¹Ô­´´ Business Technology Platform, in particular Âé¶¹Ô­´´ Workflow Management andÌýÂé¶¹Ô­´´ IntelligentÌýRPA.ÌýStandardization resulted inÌýbetterÌýdecision-making,ÌýandÌýthe use ofÌýmore granular trend analysis resulted in a 25% reduction of G&A expenses.ÌýÌý

Looking to the future, the landscape is changing butÌýthe demand for professional developers remains high and growing.ÌýCompaniesÌýcontinueÌýto evolve on their mission for greaterÌýspeed and agility, with aÌýparticularÌýeye onÌýtheirÌýcitizen developersÌýasÌýtheÌýnext major agentsÌýforÌýexpanding digitalÌýcapabilities.ÌýThe breadth of the Âé¶¹Ô­´´ÌýtechnologyÌýportfolio, our process knowledgeÌýacross all lines of business,Ìýand the high-value data running through Âé¶¹Ô­´´ systemsÌýtranslate intoÌýsolutions for our users andÌýmeasurableÌýoutcomesÌýfor our customers.Ìý

As we create a unified, business-centric, and open platform with a marketplace for the Intelligent Enterprise, customers, partners, and cloud users can count on Âé¶¹Ô­´´ for future-proofedÌýresilience.Ìý


Juergen Mueller is CTO and a member of the Executive Board of Âé¶¹Ô­´´ SE.
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