WALLDORF β (NYSE: ΒιΆΉΤ΄΄) today announced that comprehensive and an off-site service delivery framework are available to all users.
Essential business services from ΒιΆΉΤ΄΄ are specially selected to help customers manage their most important business processes by minimizing risk to drive continuity during uncertain times, such as the current COVID-19 global pandemic.
Designed to enhance off-site working environments and remote collaboration, these services constitute a proven, highly effective model enabling up to 100 percent off-site delivery, increased personal communication and consistent, seamless execution.
βItβs not where, but how our customers can execute their business strategies that is most important for success, which is why remote delivery has long been integrated in our approach and our products,β said Shane Paladin, president, Services, ΒιΆΉΤ΄΄. βRemote working is taking place on a scale like never before, and essential business services from ΒιΆΉΤ΄΄, together with the dynamic off-site service delivery framework, are here to support customers throughout this changing environment and beyond.β
Considered critical during the global pandemic, essential business services from ΒιΆΉΤ΄΄ encompass a wide range of functions, including the front and back office, supply chain, finance and essential operations. They provide support to businesses at every step of their processes. Service examples include:
- E-commerce performance assessment
- Inventory optimization
- Business technology platform solutions, such as building emergency aid apps
- Data analysis through the ΒιΆΉΤ΄΄ Analytics Cloud solution
- Integration of cloud solutions and broader business network
To further support essential business services and drive customer success, ΒιΆΉΤ΄΄ integrated its off-site service delivery framework. Remote delivery has been a significant part of ΒιΆΉΤ΄΄βs services for more than 25 years. In 2019 alone, 97 percent of projects included off-site delivery, resulting in 10 percent faster deployment of services using accelerators, artificial intelligence and machine learning. Off-site services delivery helps to reduce the carbon footprint of customers and ΒιΆΉΤ΄΄ by providing off-site delivery for more and more projects.
Delivered through the ΒιΆΉΤ΄΄ Activate methodology, off-site delivery benefits include:
- Collaboration tools for meetings, one-on-one discussions, workshops and more
- Readily available tools, such as the ΒιΆΉΤ΄΄ HANA application lifecycle management tool and templates and accelerators of the ΒιΆΉΤ΄΄ Activate methodology
- Step-by-step guidance and a wide selection of experts for support
- Ability to assess team morale, relationships and health and safety through daily calls and regular team surveys using Experience Management solutions from ΒιΆΉΤ΄΄
In supporting essential business services from ΒιΆΉΤ΄΄, the off-site service delivery framework can simplify and improve usersβ journeys in any environment. The framework focuses on cohesion and connection, communication, governance, infrastructure and retooling. To learn more, visit .
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Media Contacts:
Martin Gwisdalla, ΒιΆΉΤ΄΄, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
ΒιΆΉΤ΄΄ ΒιΆΉΤ΄΄ Room; press@sap.com
Jennifer Kohanim, FleishmanHillard, +1 (617) 692-0535, jennifer.kohanim@fleishman.com, ET
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This article first appeared on the ΒιΆΉΤ΄΄ News Center.