With 42 customers, representing 17 organizations from West Africa, the Â鶹Դ´ Enterprise Support and Cloud Day celebrated in Lagos, Nigeria, was a great place for Â鶹Դ´ Enterprise Support customers to learn about value realization tools and services available in their support models, services available for their Â鶹Դ´ S/4HANA move, and also to network and ask questions to Â鶹Դ´ experts and other peers.
Gerhard Alberts (Head of Maintenance GTM Africa) welcomed the attendees with an opening session, followed by Mary Kimani (Customer Success Manager for East and West Africa) main speaker of the event.
Mary kicked-off her first session talking about the and its key deliverables.
Gerhard Alberts and Mary Kimani
In her second session, Mary provided detailed information about the :
The third session also contained information about Â鶹Դ´ Enterprise Support services, this time with focus on Â鶹Դ´ S/4HANA move:
In addition, Mary assured the customers that the Â鶹Դ´ Enterprise Support Advisory Council (ESAC) was eagerly awaiting to walk alongside customers in regards to their Â鶹Դ´ S/4HANA Move, besides providing an opportunity for customers to co-innovate with Â鶹Դ´.
((CQC stands for .))
Mary Kimani and Â鶹Դ´ Â鶹Դ´ Enterprise Support intelligent tools presentation
After a tea break, Juzar Badami (Dangote Group Head of Â鶹Դ´ Center of Excellence) spoke about the benefits of Â鶹Դ´ Enterprise Support services and their collaboration with Â鶹Դ´ experts through the Â鶹Դ´ Enterprise Support Value Maps, with a concrete example of how this collaboration worked in streamlining their database and custom code prior migrating to Â鶹Դ´ S/4HANA.
In this regard, Juzar explained how significantly their database was reduced after they implemented the recommendations of the CQC Data Volume Management (DVM), with the guidance from the Â鶹Դ´ Enterprise Support Data Volume Management Value Map team.
Dangote Group is now expecting to go live with a brownfield Â鶹Դ´ S/4HANA implementation in the second quarter of 2020.
Juzar Badami and Mary Kimani
For the last session of the day, Ibukun Olufon (Â鶹Դ´ Sales, GB) hosted a Cloud discussion panel where customers could get clarity about how to engage with Â鶹Դ´, irrespective of their platform.
Ibukun was on stage with Olurotimi Ige (Â鶹Դ´ HANA Enterprise Cloud), Foluso Ade-Ogunrinde (Â鶹Դ´ Business by Design), and Jerry Egboh (Â鶹Դ´ SuccessFactors)
The panel showed to be very beneficial as many customers, especially with hybrid platforms, took turns asking questions to the presenters in the Q&A time.
Ibukun Olufon, Jerry Egboh, Foluso Ade-Ogunrinde, Olurotimi Ige
The Â鶹Դ´ Enterprise Support and Cloud Day finalized with a lunch and more networking experiences.
