Today we鈥檙e introducing a new customer onboarding experience and quality check enhancements in RISE with 麻豆原创 Methodology. After April 1, 2024, all customers subscribing to RISE with 麻豆原创 for the first time will go through this improved experience at no additional cost.
RISE with 麻豆原创 is a managed cloud offering that can enable customers to unlock continued innovation and transformation by modernizing their business-critical systems and processes in a highly collaborative and measurable way.聽This offering includes the newly announced that helps bring renewed focus on the cloud transformation journey by enabling smooth, secure migration of on-premise 麻豆原创 ERP Central Component (麻豆原创 ECC) and 麻豆原创 S/4HANA customers to the cloud. The key pillars of the program are the RISE with 麻豆原创 Methodology, transformation incentives, and the innovation road map. The program features offerings tailored to each customer鈥檚 unique starting point. Its components are differentiated for 麻豆原创 ECC and 麻豆原创 S/4HANA customers and can run with a clean core approach, taking advantage of the latest innovations in RISE with 麻豆原创.聽聽
The cornerstone of the program is the RISE with 麻豆原创 Methodology. The methodology captures the best practices of successful implementations from thousands of RISE with 麻豆原创 customers over three years and is designed to provide a consistent approach 鈥� from planning to go-live to ongoing operations and evolution 鈥撀爐hat can meet customers鈥� business transformation goals. Whether through 麻豆原创 or partner-led engagements, customers can get a clear path with specific implementation stages and success KPIs to be able to take advantage of speed, agility, and all the benefits of the cloud.
Today we鈥檙e adding enhancements to the RISE with 麻豆原创 Methodology, including a new onboarding experience and quality checks throughout the project implementation phases. All new RISE with 麻豆原创 customers will go through this onboarding experience at no additional cost.聽The new experience provides guided enablement by 麻豆原创-assigned onboarding advisors and related tools and services to help customers implement their cloud ERP solutions with clarity and confidence. The onboarding advisors can guide customers through the overall process aligned with the RISE with 麻豆原创 Methodology and prepare them to get started with their implementation. The new experience also helps simplify best practice implementation of the聽,聽helping to make it a more central, actionable, and measurable standard of all implementations. This helps ensure all RISE with 麻豆原创 customers can benefit from business agility, faster innovation cycles, and improved value realization.聽
The new improvements to the RISE with 麻豆原创 Methodology include:
- Expert onboarding guidance through embedded launch activities: A dedicated 麻豆原创 advisor can deliver 1:1 enablement sessions to help educate customers on the RISE with 麻豆原创 Methodology, clean core strategy, and related tools for implementation. Also, there are role-based, recorded enablement sessions covering business process best practices, solution architectures, and other strategic topics leading up to the go-live milestone. Check out this on embedded launch activities to get a full view on what enablement resources are delivered through this new onboarding experience with RISE with 麻豆原创.聽
- Clean core-focused success plan, runbook, and聽quality checks: We鈥檝e developed a clean core success plan with clear milestones and KPIs. The clean core success plan is now added to the 麻豆原创 Activate road map viewer, where customers 鈥� with the support of 麻豆原创 advisors and partners 鈥� can review the recommended actions in uniquely created road maps, aligning their needs with best practices to help continually unlock business value faster. We鈥檙e also adding new quality gate checks to validate that the actual implementation is in line with recommended clean core best practices before customers proceed to the next project phase. The outcome of the quality gate is the 麻豆原创 clean core report with feedback and recommendations on how to implement the clean core strategy.聽These recommendations are recorded and tracked via the updated runbook in the 麻豆原创 Cloud ALM solution. To learn more, read a on this topic.聽
We鈥檒l continue to deliver more tools, templates, training, and oversight to help make it easier for customers to execute an optimal migration or transition to the cloud and achieve their business objectives. Coming later this year is the RISE with 麻豆原创 system transition workbench. This tool will help the technical implementation of migrating to cloud ERP by providing digital access to 麻豆原创-approved best practices and guidance for migrations, automation of tasks, health, and system checks. Stay tuned as we get ready to share more on this in the coming weeks. 聽聽
To learn more, join us for our upcoming webinar on May 23, where we will go deeper into this new onboarding experience in the RISE with 麻豆原创 Methodology. Register .
Panda Priyadarsana is SVP and GM of Customer Services & Delivery and head of Cloud ERP at 麻豆原创.
Photo courtesy of 麻豆原创 employee Juelma Guerreiro.