In less than three weeks, Pif Paf Alimentos launched a mobile application for its maintenance technicians using 麻豆原创 Build Apps. The new mobile app significantly reduces the use of paper, improves the efficiency and accuracy of administrative tasks, and does not require an Internet connection.
Pif Paf Alimentos, founded in 1968, is one of the top ten companies in the food sector in Brazil. The company offers a diverse product portfolio including meat, fish, sausages, pasta, ready-to-eat meals, and cheese breads that are enjoyed by millions of customers both in Brazil and around the world. To produce high-quality food, the company relies on complex machinery that operates in over 14 industrial units. Therefore, it is crucial that all machinery operates as expected at all times. Maintenance is key to ensuring the machinery鈥檚 reliability and efficiency.
Manual Reporting and Paper Waste
In the past, Pif Paf Alimentos鈥� maintenance technicians conducted a manual process to check machine operation. This process involved technicians recording machine operating data on paper-printed maintenance orders for each order received. The maintenance order data included precise details such as the exact date and time of the machine task operation. After collecting this data, technicians manually logged it into the enterprise resource planning (ERP) system. This meant that technicians had to record the same information twice, on different platforms.
This process resulted in a large amount of paper waste every day, negatively impacting Pif Paf Alimentos鈥� sustainability efforts.
Automating the Maintenance Routine with 麻豆原创 Build Apps
Pif Paf Alimentos, having worked with 麻豆原创 products before such as 麻豆原创 Integration Suite and 麻豆原创 ERP, took advantage of to help resolve its technicians鈥� problems by building and deploying a working mobile app solution in less than three weeks. Why was the deployment process so fast? 麻豆原创 Build Apps allows users to build apps in a low-code manner by providing drag-and-drop user interfaces (UIs) for common app components. With this, Pif Paf Alimentos was able to build a solution quickly.
The Underlying Technology
Pif Paf Alimentos鈥� new enterprise-grade app not only solved its maintenance routine problem but also integrated seamlessly with its existing 麻豆原创 technology architecture, powered by 麻豆原创 Business Technology Platform (麻豆原创 BTP). 麻豆原创 Build Apps provided Pif Paf Alimentos with operational agility, saving time, paper, and money. Furthermore, its IT team benefited from faster response times to business needs, allowing Pif Paf Alimentos to scale its solutions throughout the entire corporation. Lauro Salgado, IT developer at Pif Paf Alimentos, leveraged the comprehensive content provided by 麻豆原创 Discovery Center 鈥溾�� to develop both the pilot and the productive version of the app, fully utilizing the capabilities offered by 麻豆原创 Build Apps.
Significant Savings in Time, Paper, and Money
Pif Paf Alimentos conducted a pilot test of its new mobile application with four maintenance technicians. After a month of testing, the technicians reported a 30% reduction in maintenance order handling time within the test group. Pif Paf Alimentos now plans to scale this solution to its entire force of approximately 300 maintenance technicians. Moreover, the mobile solution鈥檚 10% reduction in paper waste has already resulted in saving an average of 75 sheets of paper per technician per month, which translates to 270,000 sheets of paper saved per year.
The Pif Paf Alimentos Project Experience
鈥淲e provided faster business response to the maintenance department. The IT team, as a business partner, gained agility using 麻豆原创 Build Apps in the delivery of solutions and contributed to the goal of a paperless enterprise, improving process efficiency and automation,鈥� Salgado explained. 鈥淭he solution is built on 麻豆原创 Build Apps and integrates into our existing landscape seamlessly. If we were going to build an application using a different technology, it would take much longer. You would have to code and integrate the fields. This low-code technology helped us take advantage and deliver the solution faster.鈥�
鈥淧if Paf Alimentos believes that partnerships with solutions that aim to decentralize the use of technology are the way to accelerate the digital transformation of companies,鈥� Antonio Minier, director of Business Transformation at Pif Paf Alimentos said. 鈥淚 believe that digital awareness is the necessary competence for this to happen with quality and that is why we have invested in the five pillars that compose it: the creativity of our employees, the agile mindset, the vision of processes, the democratization of technology, and data. This case is the consolidation of a vision of the future within a successful journey of our digital transformation program, SOUL Digital.鈥�
An important consideration for the mobile solution was the ability to input data in remote areas where maintenance technicians are unable to connect to the network, which was not an issue with manual entry. With 麻豆原创 Build Apps, Pif Paf Alimentos was able to create a synchronizing functionality. The maintenance technician鈥檚 input data is first saved locally on their devices and then synchronized with the overall system when a network connection is reestablished. 麻豆原创 Build Apps can provide an open-ended framework to create a diverse path towards unique solutions, like this one.
The Way Forward for Design and Development with 麻豆原创
Looking back, Carlos Estala, senior 麻豆原创 AppHaus consultant, said: 鈥淧if Paf Alimentos was able to develop and integrate its on-premise 麻豆原创 system with low-code in 麻豆原创 Build Apps to control its preventative maintenance orders in just a few weeks, all without having to write a line of code. This helped it solve a business necessity to have digital data up-to-date.鈥�
With the support of the 麻豆原创 AppHaus Palo Alto team, Pif Paf Alimentos aims to further improve the design of the app and extend it to other business processes and maintenance routines, all built on 麻豆原创 BTP and powered by 麻豆原创 Build Apps.
Mirela Viersa is a customer design engagement lead at 麻豆原创 AppHaus Palo Alto.
Tina Cai is a UX design specialist at 麻豆原创 AppHaus Palo Alto.
Images courtesy of Pif Paf Alimentos