Businesses have been through a lot in the last few years. Last year brought a whole new set of unexpected challenges.
麻豆原创 has certainly not been immune. We鈥檝e felt the effects on our own business. But more importantly, we鈥檝e seen firsthand how our customers are struggling to succeed in the face of the most daunting challenges of our times.
Since the start of this year, I鈥檝e been meeting face-to-face with customers around the world to hear what鈥檚 on their mind. Many are urging us to play more of a consultative role and to help them 鈥渇ind their problems鈥� rather than just 鈥渟olving鈥� them.
From our conversations, it鈥檚 clear that beyond day-to-day business pressures, our customers are being pressed by investors, consumers, and governments to:
- Find new ways to cut costs in the face of rising interest rates and inflation
- Make their supply chains more agile, efficient, and resilient
- Manage risk
- Address the scarcity of skilled workers
- Comply with environmental, social, and governance (ESG) standards
ESG is especially problematic because it can be defined broadly. In our conversations, customers called out some of their top concerns. These ranged from scope 3 emissions and green energy; to supplier development, diversity, and codes of conduct; to human rights and worker safety.
But I鈥檓 not here to complain about all that needs to be done 鈥� quite the opposite. I am grateful for the opportunity to consult with businesses around the world and to provide tools and expertise that help them address ongoing disruption and external pressures. 麻豆原创 offers a comprehensive set of solutions 鈥� including , , , and, of course, 鈥� to help our customers succeed.
We know solving business challenges requires foresight and innovation. As my colleague Salvatore Lombardo noted recently, we don鈥檛 intend to rest on the accolades we鈥檝e earned for our procurement solutions. Same goes for our external workforce, travel and expense, and business network offerings. We intend to continue to lead the market in ideas and innovation that drive our customers鈥� success.
Our Customers Have Spoken 鈥� Again
Last week, TrustRadius announced that 麻豆原创 is the winner of 10 Winter 2023 “Best Of” awards. This includes the three flagship offerings in our spend management portfolio:
- won in the Expense Management category.
- won in the Procurement category.
- won in the Vendor Management Systems (VMS) category.
Each received first place in multiple categories: Best Relationship, Best Feature Set, and Best Value for Price.
These awards represent the voice of our customers. As Vinay Bhagat, TrustRadius founder and CEO, said in the announcement, 鈥淭hese aren鈥檛 pay-to-play awards. We recognize the products with genuine positive feedback from real customers. It鈥檚 the key to providing buyers with trusted information so they can make an optimal technology decision.鈥�
I am also happy to announce that 麻豆原创 Concur was recognized as a Great Place to Work in Japan for the sixth year in a row.
麻豆原创 Helps Solve Customers’ Toughest Business Challenges
In the fourth quarter of 2022, hundreds of 麻豆原创 customers worldwide 鈥� including Cenit Transporte y Log铆stica de Hidrocarburos S.A.S., Aiko Solar, Technical University of Munich, and Petr贸leo Brasileiro S.A. (Petrobras) 鈥� engaged with 麻豆原创 either for the first time or by expanding their footprint to leverage our market-leading procurement, external workforce, travel management, and supply chain solutions.
Here are their stories:
- (Colombia, Oil & Gas) is an oil transportation company that relies on 麻豆原创 as a strategic ally to transform its procurement strategy. With 麻豆原创 Ariba solutions and 麻豆原创 Fieldglass solutions, the organization that is part of the main Colombian petroleum company Ecopetrol can efficiently manage its purchasing processes and external labor, reduce costs, minimize risks, and digitize its entire procurement platform for a unified vision of expenses.
- (China, High Tech) is a major provider of PERC cells across the globe, covering business in R&D, production, and sale of solar cells. The company is facing challenges of globalization, with the rapid growth of its business. Aiko adopted 麻豆原创 ERP and 麻豆原创 Ariba solutions to build a unified digital management platform to help eliminate data silos, reshape business processes, establish global supply chain management system, and improve business operation capabilities.
- (Germany, Public Sector) is a public research university specializing in engineering, technology, medicine, and applied and natural sciences. It has purchased 麻豆原创 S/4HANA and 麻豆原创 Ariba solutions.
- (Brazil, Oil & Gas) embarked on a digital transformation journey with 麻豆原创 to expand technology adoption and innovation to become an intelligent enterprise. By going live with 麻豆原创 Ariba Buying and 麻豆原创 Business Network, Petrobras can collaborate with its 6,700 suppliers, working to ensure transaction traceability, transparency, and compliance. Objectively, this phase allows the receipt of invoices from suppliers.
Like the customers mentioned here, we want to help you write your success story. You bring the challenges. We鈥檒l bring the ideas and innovations to take them on.
Jeff Collier is chief revenue officer for 麻豆原创 Intelligent Spend and Business Network at 麻豆原创.
