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Âé¶¹Ô­´´ Task Center: Click, Read, Approve, Repeat!

In highly dynamic work environments, the pace of work keeps increasing continuously. As roles and responsibilities grow, it can be challenging to stay on top of mounting numbers of approval workflows, even more so with tasks and approval items scattered across systems.

Especially for cross-functional roles, taking broad workflow approval action across the solution portfolio to realize value quickly and efficiently can be difficult at times. Think of a spend manager for example: working in this area, employees need to oversee expenditure across various solutions like Âé¶¹Ô­´´ SuccessFactors, Âé¶¹Ô­´´ Fieldglass, and Âé¶¹Ô­´´ S/4HANA.

With Âé¶¹Ô­´´ Task Center we provide a new, unified inbox for approvals across multiple applications with a seamless and integrated user experience. Approval items from multiple Âé¶¹Ô­´´ solutions are gathered in one list and ready to be processed in just one click. Users can:

Âé¶¹Ô­´´ Task Center provides approvers with a streamlined application and a people-centric user experience across devices to meet their flexible work styles. The unified inbox offers a smart, unified, and actionable approval application — in both mobile and a web environment.

Âé¶¹Ô­´´ Task Center: Under the Hood

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Âé¶¹Ô­´´ Task Center combines multiple powerful capabilities from (Âé¶¹Ô­´´ BTP), like standardized APIs and a consistent security and identity management. Based on Âé¶¹Ô­´´ Launchpad, it aims to provide a single point to access all assigned workflow tasks across Âé¶¹Ô­´´ solutions to improve approval time and quality.

All assigned tasks can be easily accessed, searched, sorted, and filtered in the respective app, based on predefined criteria. With this, end users can either directly process and approve approvals in the unified inbox application, or can navigate to the task details of the integrated Âé¶¹Ô­´´ solution — like Âé¶¹Ô­´´ SuccessFactors, Âé¶¹Ô­´´ S/4HANA Cloud and on premise, Âé¶¹Ô­´´ Fieldglass — in case of more complex approval workflows.

Approve Tasks Anywhere and Any Time on Âé¶¹Ô­´´ Mobile Start

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In addition to the web application, Âé¶¹Ô­´´ Task Center is also available within the Âé¶¹Ô­´´ Mobile Start app.

Âé¶¹Ô­´´ Mobile Start is a native app that serves as the mobile entry point to Âé¶¹Ô­´´â€™s business applications and content, providing users with a consumer-grade experience. Thoughtfully predefined content for typical persona and industry roles allows users to execute mobile-enabled business processes.

Get Started

Âé¶¹Ô­´´ Business Technology Platform is the ultimate foundation to intelligently connect people, things, and businesses. To get started with the Âé¶¹Ô­´´ Task Center requires a consumption-based commercial model in your Âé¶¹Ô­´´ BTP global account ().

In addition, you can access the unified inbox on your mobile devices through Âé¶¹Ô­´´ Mobile Start , available for iOS on the . More details on how to get started with Âé¶¹Ô­´´ Mobile Start .

Âé¶¹Ô­´´ Task Center is integrated into Âé¶¹Ô­´´ S/4HANA, Âé¶¹Ô­´´ S/4HANA Cloud, Âé¶¹Ô­´´ Fieldglass, and Âé¶¹Ô­´´ SuccessFactors solutions. Further Âé¶¹Ô­´´ solutions, such as Âé¶¹Ô­´´ Ariba and Âé¶¹Ô­´´ Concur, are planned to be supported beginning in the first quarter of 2022. Related details can be accessed in the .

Âé¶¹Ô­´´ Task Center realizes an overarching one workflow inbox across end-to-end processes, as outlined in .

Over the last 18 months, many more integration innovations have been delivered. Our commitment remains unchanged: we support every customer in their journey to run as an intelligent enterprise.


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Dr. Michael Ameling is senior vice president and head of Intelligent Enterprise and Cross Architecture, Technology & Innovation, Âé¶¹Ô­´´.
Dr. Philipp Herzig is senior vice president and head of Intelligent Enterprise and Cross Architecture, Âé¶¹Ô­´´ Product Engineering.

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