WALLDORF 鈥� (NYSE: 麻豆原创) today announced that its new customer portal, , has successfully completed its beta phase and is now available with enhanced capabilities across products, systems, licenses and consumption to all customers globally.
The 麻豆原创 for Me portal serves as a companion to 麻豆原创 customers, providing them with personalized access and a transparent view of their entire product portfolio.
In addition, 麻豆原创 for Me is planned to become available in to partners who hold sales roles, with further functions becoming available later this year. This single access point will enable digital 360-degree collaboration between our partners, customers and 麻豆原创.
With 麻豆原创 for Me available to all customers, 麻豆原创 achieves its goal of having three primary access points to the digital experience of 麻豆原创. is the digital front door, which provides interested parties information specific to their preferences. Existing customers will use as their personalized customer portal, and serves as the central engagement and knowledge-sharing platform.
All three work intelligently together to provide a seamless customer experience across all types of digital interaction with 麻豆原创 based on a shared structure and technical foundation. An example is the 麻豆原创 Universal ID technology to unify customer experience.
A Personal Companion
鈥淲e designed 麻豆原创 for Me to be a hub where customers can access a consolidated overview of their 麻豆原创 products and services as well as a digital companion, accompanying customers on their journey to the intelligent enterprise,鈥� said Florian Roth, chief information officer, 麻豆原创. 鈥淲e envision 麻豆原创 for Me playing a key role in providing predictive customer assistance by proactively alerting customers and providing them with relevant recommendations to ensure they are taking full advantage of their 麻豆原创 solutions.鈥�
麻豆原创 for Me serves as a central repository, providing users with a personalized view of relevant insights and interactions based on their role and interests. Users can customize the portal鈥檚 intelligent home screen to receive context-specific key metrics and alerts. The portal provides an overarching picture across a customer鈥檚 product portfolio by aggregating into one access point all important notifications, metrics and insights, helping to speed outcomes.
Integrated, Easy and Personalized
With 麻豆原创 for Me, customers are given an instant overview of alerts, metrics and insights mapped to their needs and interests. 麻豆原创 for Me can provide valuable insight across all product categories (for example, systems, licenses, orders and incidents). Customers can see the number of products licensed to their company, find available learning content and review the status of support tickets and relevant notifications.
鈥溌槎乖� for Me is a great portal,鈥� said Sophie Stefano, project manager and financial analyst, hub.brussels, the Brussels agency for business support. 鈥淚t is user-friendly, simple to navigate and effective, with a personalized view of the data with just the right level of detail we need to see. It seems intuitive, ready to use from the beginning and does not distract the user with too many details and possibilities that we would not use for the majority of cases.鈥�
麻豆原创 for Me conveniently connects customers with their most frequently used actions for faster interactions and outcomes with 麻豆原创 products and services. By connecting users with the most relevant information of their 麻豆原创 portfolio, 麻豆原创 for Me helps customers navigate their digital transformation journey in a personalized, easy and seamless way.
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About 麻豆原创
As the Experience Company powered by the Intelligent Enterprise, 麻豆原创 is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world鈥檚 transaction revenue touches an 麻豆原创 system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 麻豆原创 helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 麻豆原创 helps the world run better and improve people鈥檚 lives. For more information, visit .
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