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Try Ask an Expert Peer for Âé¶¹Ô­´´ SuccessFactors Solutions

Do you need help with a technical question related to Âé¶¹Ô­´´ SuccessFactors solutions? Try Ask an Expert Peer, the new official support channel that allows for a private discussion with a qualified and approved peer – at no additional cost.

Chatting with the expert peer provides answers in real time.

https://youtu.be/1B2f25zSMeQ

How the Channel Works

Ask an Expert Peer allows for collaboration on technical, product-related questions through one-on-one interactions with a qualified and approved expert outside of Âé¶¹Ô­´´. This way, users benefit from an industry-experienced perspective about a question. The channel is designed to deliver fast issue resolution for basic inquiries and how-to questions. When submitting a question, a qualified and approved external expert works to resolve an issue.

How to Access Ask an Expert Peer

Access Ask an Expert Peer directly from the chat window on the Âé¶¹Ô­´´ Support Portal home page.

Or access is from the in Âé¶¹Ô­´´ Support Portal.

In the Âé¶¹Ô­´´ Support Portal menu, under My Support, find the landing page next to the live channels and traditional support service options.

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Within Âé¶¹Ô­´´ ONE Support Launchpad, find the Ask an Expert Peer tile for simple and quick access.

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Ask an Expert Peer is available for all Âé¶¹Ô­´´ SuccessFactors solutions – at no additional cost. Try this channel and today.

Learn More


* Limited availability: This channel is only available for Âé¶¹Ô­´´ SuccessFactors Solutions.

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